e-Commerce

Question 1

What is e-Commerce?

Answer 1

e-Commerce involves conducting online transactions over the internet and the Web.

Question 2

Single Image Inventory

Answer 2

All reservation distribution channels draw from the same room availability, pricing, rate rules, services, and amenities.

Question 3

CRO Reservations

Answer 3

Central reservations office

Question 4

IDS Reservations

Answer 4

Internet Distribution Systems: Include Expedia, Hotels.com, Travelocity, Hotwire, and Priceline

Question 5

DSP Reservations

Answer 5

Distribution service provider that provide a link between a data source and an electronic distribution channel. For example, Pegasus, WizCom, TravelCLICK.

Question 6

Hotel Extranet

Answer 6

Examples include Travelscape, Hotels.com, and Places To Stay.

Question 7

What are the (4) steps of the “Distribution Flow”?

Answer 7

1. PMS communicates rate and inventory data to CRS
2. CRS communicates rate and inventory data to a DSP, hotel extranet, and chain website
3. DSP passes rate and inventory data to GDS and IDS sites
4. GDS Sites pass rate and inventory information to additional IDS sites

Question 8

Arbitrage

Answer 8

The simultaneous purchase and sale of an asset in order to profit from a price differential