Don't just lead, govern: how top-performing firms govern IT

Question 1

how do top performing enterprises seek value from IT

Answer 1

1. they clarify business strategies and what way IT plays in achieving them
2. they measure and manage the amount spend and the value received from IT
3. they design organizational practices to fit IT to their business strategies
4. they assign accountability for the organizational changes required to benefit from new IT capabilities
5. they learn from each implementation becoming more adapt at sharing and re-using IT assets

Question 2

critical succes factors of IT governance

Answer 2

1. transparancy
2. actively designs
3. infrequently redesigned
4. education about IT governance
5. simplicity
6. an exception-handling process
7. governance designed at multiple organizational levels
8. aligned incentives

Question 3

what are the two types of top performers

Answer 3

1. top IT governance performers

2. Top financial performers