Chapter 2 Five key IT decisions: making IT a strategic asset

Question 1

what are the three questions of effective governance

Answer 1

1. what decisions must be made?
2. who should make these decisions
3. how will we make and monitor these decisions

Question 2

describe IT principles

Answer 2

enterprises that have a small number of clearly articulated IT principles achieve superior business value

Question 3

describe IT architecture

Answer 3

achieve desired business and technical standardization and integration

Question 4

describe IT infrastructure

Answer 4

The foundation of planned IT capability.

Question 5

describe Business application needs

Answer 5

it has two objectives. first one is creativity and is about identifying new and more effective ways of delivering value from IT. Discipline is about ensuring that applications leverage and build out the enterprise architecture

Question 6

describe IT investment and prioritization

Answer 6

three dilemma’s

1. how much to spend
2. what to spend it on
3. how to reconcile the needs of different constituencies

Question 7

Four types of IT investments

Answer 7

1. strategic (gain competitve advantage)
2. informational (to provide information)
3. transactional (to cut costs)
4. infrastructure (to provide shared services)