Domain 2 | Module 5: User-Centered Design Flashcards
1
Q
User-centered design is an _______ process that puts people at the ________ of the design of ________, ________, and ___________.
A
iterative, center
products, services, and environments
2
Q
What are the four phases of user-centered design?
A
- Understand the users and their context.
- Identify user and business requirements.
- Design a solution.
- Evaluate the solution against the context and requirements.
3
Q
3 key ways to ensure products are be able to be used by everyone.
A
- Include considerations for people with disabilities
- Satisfy WCAG requirements
- the built environment should meet ISO 21542
4
Q
4 Ways to Incorporate Accessibility into Design
A
- Incorporate real (not theoretical) people
- Ensure everyone on the project understands the needs of people with disabilities
- Include people with disabilities throughout the process
- Have disabled persons evaluate the accessibility
5
Q
Usability focuses on…
A
ease of use
6
Q
Three aspects of usability
A
- Interface is easy to use
- Design makes it easy for users to acheive their goals
- Interface is easy to learn and use again in the future
7
Q
Usability reduces…
A
cognative load
is reduced through what major area of practice of UX
8
Q
6 ways to reduce cognative load
A
- Provide as much information as is needed
- Use clear language
- Eliminate distractions
- Simplify the environment or user interface
- Conduct user research to understand the target audience
- Following accessibility and universal design standards`
9
Q
User experience is concerned with what two things
A
- The entire journey a person has with the product
- Addressing every point of interaction with the product over time
10
Q
What are 5 main points of interaction a user has with a product in UX
A
- Becoming aware of the product.
- Acquiring or accessing it.
- Using it for the first time.
- Using it subsequent times.
- Their feelings about it.`
11
Q
ICT stands for
A
Information and communication technology
