Domain 1: Current & Prospective Donor Research (14%) Flashcards

1
Q

Sources of Financial Support for Nonprofit Organizations

A
  • Individuals
  • Corporations
  • Foundations
  • Grant-making bodies
  • Government Agencies
  • Gaming
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2
Q

5 key

sources of information

for research

A
  1. Personal contacts
  2. Participation records (event attendees, program participants)
  3. Peers / advisors / experts
  4. Public Information
  5. Publications / reports (news, annual reports, social directories)
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3
Q

3 Key areas supported by research

A
  1. Ensures appropriate resource allocation
  2. Helps build staff and volunteer confidence
  3. Adds an element of joy and discovery to prospecting process
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4
Q

Steps to Create a Useful Prospect Profile

A
  1. Complete Contact Information
  2. Biographical Data
  3. Business History (for corp & foundations)
  4. Giving History with your org
  5. Cultivation & Solicitation contact records
  6. Publicly available giving information from other orgs
  7. Sources of information checked for the prospect (with most recent review dates)
  8. General & Specific Interests
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5
Q

Electronic Research Tools

A
  • Electronic analysis of giving history & donor info
  • Electronic screening to help identify wealth indicators for segmenting
  • Electronic data-gathering to increase amount of info about donors & prospects and increase likelihood of upgrading them
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6
Q

Donor Information to Track

A
  • Historical (what kinds of campaigns they supported & at what level)
  • Planning (how to contact donor, other info that aids strategy)
  • Accounting (for the org, governing agencies & the donor)
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7
Q

How to ensure effective record storage

A
  • Have accurate and timely updates
  • Maintain security & confidentiality of files, limit access
  • Ensure discussion of donors & their info only occurs within the organization
  • Think of the ethical considerations
    • what types of data should be collected & why
    • what about “invasive” info or something we’re not comfortable having donor see if they requested to review their record?
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8
Q

Primary reasons for acknolegement

A

make the donor feel appreciated

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9
Q

Secondary reasons for acknolwegement

A
  • ensure the donor’s intentions for the use of the gift are clear
  • find out enough about the prospect or donor to determine how to connect with them
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10
Q

Software Capabilities for gift processing systems

A
  • ability to track restricted & unrestricted funds
  • Interfacing with donor files to record date & amount of gifts
  • recognition of different giving levels to ensure donors are recognized correctly
  • capability to quickly access donor history & status
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11
Q

Research Pitfalls to Avoid

A
  • Putting off research until you have time
  • Expecting interns or inexperienced volunteers to know what info to gather
  • Sending out volunteer cultivators/solicitors with incorrect prospect info
  • Trying to find out everything about everybody
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12
Q

Research Progress Checks

A
  • Research system enables successful fundraising in an effective & efficient manner
  • Profiles are updated regularly & provided when contact opportunities arise
  • Appropriate info on top prospects is shared & used when planning communications, special events, volunteer enlistment & board nominations
  • The base of major gift supporters is expanding
  • Major donors are involved, recognized & rewarded to ensure renewals & upgrades
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13
Q

Groups at the Center of Rosso’s Concentric Circles

A
  • Major Donors
  • Board
  • Management Staff
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14
Q

7 Points of

Constituency Development

A
  1. Identify fundable projects
  2. Match prospects to projects
  3. conduct thorough, realistic research
  4. conduct cumulative, ongoing research
  5. conduct organized research
  6. conduct research ethically & confidentially
  7. conduct research with involvement of prospects
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15
Q

Prospect & Donor Files allow the organization to

A
  • plan targeted communications & special events
  • design involvement opportunities to match the talents of best prospects/donors
  • Determine the highest realistic amount for the “ask”
  • Identify prospect’s/donor’s affiliations before choosing an appropriate solicitor
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16
Q

Steps in Developing a Cultivation Plan

A
  1. Identify constituent groups
  2. Undertake prospect research
  3. Determine connection, capacity, and capability
  4. Determine the best relationship to make the connection
  5. Outline a moves management plan
17
Q

Questions to ask foundations during prospect research

A
  • Does the foundation give to similar agencies?
  • Is there clearly stated support for the type of project that is being sought?
  • Is funding provided in the org’s geographic area?
  • Is the amount of the request compatible with the foundation’s prior giving history to similar orgs?
18
Q

Questions to ask while doing prospect research on Corporations

A
  • Are any of the org’s board members affiliated with company?
  • Do company employees use any of the org’s services?
  • Are any current donors or volunteers employed by company?
  • Does the org purchase any of the company’s products?
  • Is there a match between corporate interests and the products or services offered by the org?
  • Is there a decision-making structure, and is it local?
  • Is there an alignment between org’s needs and stated corporate priorities? And between community service benefits & corp’s public image?
19
Q

Major Characteristics for rating prospects

A
  • Level of interest in the org (high, moderate, low, little or none)
  • Your relationship to the prospect (bffs, acquaintances, never met, hostile enemies)
  • the “best guess” range of prospect’s maximum giving capacity

(LIA)

20
Q

Critical Balance

A

community needs = donor needs & interets

Organization needs = community needs

21
Q

Examples of Donor Needs

A
  • Desire for recognition
  • Sense of belonging
  • making a difference
22
Q

Data Gathering Techniques

A
  • Surveys
  • Focus groups
  • Interviews
  • Social Networking
23
Q

Donor Giving Patterns

A
  • Recency - date of most recent gift
  • Frequency - number of times a donor gives in a year
  • Renewal Rates - percentage of donors to give year over year
  • Value - average gift per donor
24
Q

Comprehensive Data Management System

A
  • data capture
  • storage
  • retrieval
  • maintenance
  • security
25
Q

Data Analysis Techniques

A
  • statistical analysis
  • data mining
  • segmentation
26
Q

Components of a Fundraising Program

A
  • Annual giving
  • Capital/Major Giving
  • Planned Giving/Legacies
27
Q

Donor Trend Indiciators

A
  • socioeconomic status
  • giving history
  • generation
  • gender
  • culture