Diversity, Inclusive and Teamwork - Level 1

Question 1

What does the Equality Act 2010 say about diversity and inclusion?

Answer 1

The act legally protects people against discrimination in the workplace and wider society.
The Act states that it is unlawful for those managing buildings to discriminate against occupiers. Reasonable adjustments should be made for occupiers. EXAMPLE TAMAR HOUSE LOU’s SON.
There are 9 protected characteristics.

Question 2

What are the 9 protected characteristics?

Answer 2

1. Gender assignment
2. Age
3. Sex
4. Sexual orientation
5. Disability
6. Race
7. Religion or belief
8. Marriage or partnership
9. Pregnancy or maternity

Question 3

Please provide an example when you have experienced UK EA 2010 in your work.

Answer 3

Lou’s son.

Question 4

What is the recruitment process you follow?

Answer 4

Outsource!

Question 5

How do you ensure a concierge has a right to work in the UK?

Answer 5

Outsource! But ask for Right to Work documents or use the GOV.ORG service online. This needs to be retrospectively checked now we have left the EU.

Question 6

What are skills for effective team working?

Answer 6

1. Listening
2. Discussing
3. Persuading
4. Respect
5. Helping
6. Sharing
7. Communicating

Question 7

What is meant by ‘unconscious bias?’

Answer 7

Prejudice or unsupported judgments in favour of or against one thing, person, or group as compared to another, in a way that is usually considered unfair

Question 8

How could BEL improve diversity in the workplace?

Answer 8

1. Don’t make job advertise explicit for education or experience.
2. Advertise in a wide range of places.
3. Encourage all employees to have their say

Question 9

What are the benefits of having a diverse workforce?

Answer 9

1. Everyone has differing opinions and ways of looking at a situation. This will help improve efficiency and the quality of work produced.

Question 10

How are the RICS addressing diversity and inclusion?

Answer 10

Inclusive Employer Equality Mark to encourage more diverse and inclusive workplaces - 4 Principles
1. leadership
2. recruitment (unconscious bias)
3. Culture - be inclusive and respectful of religions
4. Developments - access for all.
Advancing inclusion for Black Professionals as they make up just 2% of RICS members

Question 11

How do you ensure you are ‘unconscious bias’

Answer 11

1. Be aware of the possible bias opinions
2. Encourage open discussions in meetings and be supportive of others opinions.
3. Be inclusive.

Question 12

Give an example of teamwork

Answer 12

I work as a team daily with my Assistant, continually communicating and resolving matter together. For example a leak.

Question 13

What is the key principle of UK Equality Act 2010?

Answer 13

Legally protects all people from discriminiations in the workplace and wider society.