Diversity, inclusion and teamworking Flashcards
Tell me about an example of where you have worked well in a team.
Year-end workload, performed my responsibilities within projects, assisted others
Common issues when working in a team
communication issues, role ambiguity, different working styles, poor leadership, limited resources
Why is diversity and inclusivity valuable to businesses / teams?
Creativity, innovations, improved decision making, fulfilling social responsibility
What are the differences between diversity and inclusion?
Diversity refers to the presence of differences among people in terms of race, ethnicity, gender, sexual orientation, age, ability, religion, and other individual characteristics. In contrast, inclusion is the act of creating an environment where everyone feels valued, respected, and supported regardless of their differences.
What does inclusive communication include?
inclusive communication is about creating a welcoming and respectful environment where everyone feels valued and included.
What is unconscious bias and how can you reduce it?
Unconscious bias refers to the automatic, unconscious attitudes or stereotypes that individuals hold towards certain groups of people. These biases can be based on a wide range of characteristics, including race, gender, age, sexual orientation, and religion, among others. Unconscious biases can impact how individuals perceive and interact with others, often leading to unfair treatment or exclusion.
Reducing unconscious bias involves becoming more aware of your own biases and taking steps to address them.
Explain what the RICS Inclusive Employer Quality Mark is.
The RICS Inclusive Employer Quality Mark is designed to promote best practices and encourage organizations to continuously improve their inclusivity practices. By achieving the Quality Mark, organizations can demonstrate their commitment to promoting diversity and inclusion, as well as attract and retain a more diverse workforce.
What is a RACI matrix?
A RACI matrix is a tool used in project management to clarify roles and responsibilities for each task or activity in a project. The acronym “RACI” stands for Responsible, Accountable, Consulted, and Informed.
Using a RACI matrix can help to clarify roles and responsibilities, prevent confusion, and improve communication among team members. By clearly defining who is responsible for what, team members can focus on their own tasks and work together more effectively towards the project’s goals.
Explain your understanding of supply chain management.
Supply chain management refers to the coordination and management of activities involved in the production and delivery of goods and services from suppliers to customers. Effective supply chain management requires collaboration and communication among all members of the supply chain network. By managing the supply chain effectively, businesses can improve efficiency, reduce costs, and enhance customer satisfaction.
Why is accountability and responsibility important when working in a team?
Accountability and responsibility are important when working in a team because they help to establish clear expectations and ensure that everyone is working towards the same goals. When each team member understands their individual roles and responsibilities, it helps to create a sense of ownership and commitment to the success of the team.
Explain Tuckman’s theory in relation to teamwork.
Tuckman’s theory of group development is a model that describes the stages of development that a group typically goes through as it works together towards a common goal.
Forming: This is the initial stage of group development, where team members are introduced to each other and begin to establish their roles and responsibilities. At this stage, team members are often polite and courteous, and may be hesitant to express their opinions or take risks.
Storming: This stage is characterized by conflict and disagreement as team members begin to assert their opinions and ideas. At this stage, there may be disagreements about goals, roles, and responsibilities, which can lead to tension and frustration.
Norming: In this stage, team members begin to resolve their differences and develop a sense of cohesion and unity. At this stage, team members may establish norms and rules of behavior, and may begin to develop a shared sense of purpose and direction.
Performing: This is the final stage of group development, where the team is functioning effectively and working towards its goals. At this stage, team members are committed to the success of the team, and are able to work together collaboratively to achieve their objectives.
Explain the Belbin team roles.
The Belbin team roles is a model developed by Dr. Meredith Belbin, a management theorist who studied how people work in teams. The model describes nine different roles that individuals can play within a team, each with its own strengths and weaknesses.
The nine team roles identified by Belbin are:
Plant: A creative and unorthodox thinker who generates new ideas and approaches.
Monitor Evaluator: An analytical and strategic thinker who evaluates the ideas and suggestions of others.
Coordinator: A mature and confident individual who helps to clarify goals and encourages participation from all team members.
Resource Investigator: A highly extroverted and enthusiastic individual who is skilled at networking and identifying new opportunities.
Implementer: A practical and reliable individual who is skilled at turning ideas into action.
Completer Finisher: A conscientious and detail-oriented individual who is skilled at ensuring that tasks are completed on time and to a high standard.
Teamworker: A diplomatic and supportive individual who is skilled at facilitating teamwork and resolving conflicts.
Shaper: A dynamic and challenging individual who thrives under pressure and is skilled at driving a team forward.
Specialist: A dedicated and highly skilled individual who brings expert knowledge and skills to the team.
Explain how the RICS Rules of Conduct relate to inclusion and diversity.
The Rules of Conduct specifically state that RICS members should not engage in any behavior that discriminates against or harasses individuals based on their protected characteristics, and that they should promote diversity and inclusion within their professional practices.
Which ISO relates to inclusion and diversity?
ISO 26000 is a guidance standard that provides recommendations for social responsibility, including diversity and inclusion. The standard provides guidance on integrating social responsibility into organizational policies and practices, including promoting equality and non-discrimination, respecting human rights, and engaging with stakeholders.
What is Economic Dividends for Gender Equality (EDGE)?
Economic Dividends for Gender Equality (EDGE) is a global standard and certification system for gender equality in the workplace. It was developed by the EDGE Certified Foundation, a Swiss-based nonprofit organization, in collaboration with business and academic leaders.
The EDGE certification system assesses an organization’s commitment to gender equality across five different areas: equal pay for equivalent work, recruitment and promotion, leadership development, flexible working, and company culture.
