DISPUTE RESOLUTION Flashcards

1
Q

A study involving the understanding, analysis and applying best strategies in resolving disputes at elementary stages.

A

dispute resolution and crisis management

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2
Q

the restorative justice

A

barrangay justice system

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3
Q

the resolution of a dispute between two or more parties

A

dispute resolution

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4
Q

a way of solving a conflict without having to go to court

A

dispute resolution

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5
Q

dispute resolution is also known as

A

dispute settlement

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6
Q

pag di nag kaayos sa baranggay bibigyan ng certificate

A

certificate to file a criminal action

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7
Q

any process or procedures used to resolve a a dispute or controversy.

A

alternative dispute resolution system

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8
Q

crisis management reffered as

A

incident management

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9
Q

procedures necessary for a law enforcement leader to plan, mitigate and respond to a crisis.

A

crisis management

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10
Q

define as a clash between individuals arising out of a difference in thought process, attitudes understanding etc

A

conflict

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11
Q

stses that those eith wealth and power will try to hold on to it by any means possible, chiefly by suppressing the poor and powerless.

A

conflict theory

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12
Q

conflict theory was first developed by

A

karl marx

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13
Q

argued that individuals and groups within society wil work to try to maximize their own wealth and power

A

conflict theory

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14
Q

assumption of conflict theory

A

competition
revolution
structural inequality
war

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15
Q

exist as result of scarcity of resources, including material resources-money, property, commodities and more. intagible resources

A

competition

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16
Q

the idea is that change in a power dynamic between groups does not happen as the result of a gradual adaption. In this ways, changes to power dynamic are often abrupt and large in scale.

A

revolution

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17
Q

human relationship and social structures all experience inequalities of power.

A

structural inequality

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18
Q

a unifier or a cleanser of societies. it is the result of a cumulative and growing conflict between individuls and group

A

war

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19
Q

types of conflict

A

information conflict
values conflict
interest conflict
relationship conflict

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20
Q

arise when people have different or insufficient information

A

Information conflict

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21
Q

are created when people have perceived or actual incompatible belief systems.

A

values conflict

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22
Q

occur when there are misperceptions, strong negative emotion, or poor communication.

A

relationship conflict

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23
Q

are caused by competition over perceived or actual incompatible needs

A

interest conflict

24
Q

phases of conflict

A

prelude to conflict
triggering event
initiation phase
differentiation phas
resolution phase

25
Q

it involves all the factors which possibly arise a conflict among individuals.

A

prelude to conflict

26
Q

an event which triggers the conflict

A

triggering event

27
Q

phase when the conflict has already begun.

A

initiation phase

28
Q

phase when individuals voice out their differences against eacg other.

A

differentiation phase

29
Q

individuals try to compromise to some extent and resolve it.

A

resolution phase

30
Q

is designed to meassure a persons behavior in conflict situations.

A

thomas kilman instrument

31
Q

persons dimensions during conflict situation

A

assertiveness
cooperativeness

32
Q

which the person attempts to satisfy his own concerns

A

assertiveness

33
Q

person attempts to satisfy the other persons concern

A

cooperativeness

34
Q

5 conflict resolution strategies

A

avoiding
competing
accommodating
collaborating
compromising

35
Q

unassertive and uncooperative
the person neither pusues his own concerns nor those of other individual. he does not deal with the conflict

A

avoiding

36
Q

assertive but unncooperative

power oriented mode in which you use whatever power seems appropriate to win your own position.

A

competing

37
Q

unassertive and cooperative

the individual neglects his own concerns to satisfy the concerns of other person

self sacrifice

A

accommodating

38
Q

assertive and cooperative
involves an attempt to work with others to find solution

A

collaborating

39
Q

the concept is that everyone givves up a little of what they want no one gets everithing they want.

A

compromising

40
Q

modes or methods of dispute resolution

A

lawsuits
alternative dispute resolution
collaborative law
negoiation

41
Q

is a proceeding by a party or parties against another inn the civil court of law

A

lawsuit

42
Q

means any process or procedures used to resolve a dispute or controversy.

A

alternative dispute resolution system

43
Q

collaborative law is also known as

A

collaborative practie

44
Q

is a legal process enabling couples who have decided to seperate or end their marriage

A

collaborative law

45
Q

it is back and forth communication between parties of the conflict with the goal of tryig to find a solution

A

negotiation

46
Q

key va;ues of restorative program

A

encounter
amends
reintegration
inclusion

47
Q

creates opportunities for victims, offender members to meet and discuss the crime and its aftermath.

A

encounter

48
Q

expect offenders to take steps to repair harm they have caused

A

amends

49
Q

seek to restore victims and offenders as a whole, contricuting memeber societies.

A

reintegration

50
Q

provide opportunities for both parties to paarticipate in resolution

A

inclusion

51
Q

means a voluntary dispute resolution process in which one or more arbitrators are appointed in accordance with an agreement of the parties, or rules promulgated purusant to RA9285, resolve an issue by rendering an award

A

ARBITRATION

52
Q

means voluntary process in which a mediator, selected by the disputing parties, facilities communication and negotiation, and assists the parties in reaching a voluntary agreement regarding a dispute. The settlement is made by the parties themselves. Third party cannot make a proposal.

A

MEDIATION

53
Q

invole the assistance of neutral third party who plays an advisory role in reaching an agreement. Third party can make a proposal

A

CONCILATION

54
Q

is a step dispute resolution process involving both mediation and arbitration

A

MEDIATION-ARBITRATION

55
Q

an ADR process wherein parties and their lawyers are brought together early in pre-trial phase to present summeries of their cases .

A

EARLY NEUTRAL EVALUATION

56
Q
A