developing psychosocial crisis intervention skills

Question 1

how do you have a proper rapport with a patient

Answer 1

by staying in the moment

Question 2

how do you stay in the moment

Answer 2

attending
use of silence
non verbal communication
reflection of content/feeling
probing question

Question 3

attending

Answer 3

first touch base with ourselves first to make sure we are okay before helping others

Question 4

use of silence

Answer 4

build up silence endurance, allows space for connection

Question 5

non verbal communication

Answer 5

body position, close to them, watch if person backs away

Question 6

reflection of content

Answer 6

beyond basic emotional vocabulary. build your emotional vocabulary

Question 7

probing questions

Answer 7

take the back door in

don’t sound accusatory

Question 8

what are OARS patient centered counseling skills

Answer 8

open question
affirming - offering encouragement
reflecting- repeat information- understand the meaning
summarizing - make sure you are on the same page

Question 9

what is important with reflection

Answer 9

empathize, understand and share the same feeling as others
reflect a feeling
okay to be wrong

Question 10

in assessment purpose, why do you need skill

Answer 10

to determine the nature of the issue

to determine the best referral for an athlete

Question 11

t/f you can plant in someone’s head a suicidal idea

Answer 11

false

Question 12

what are the 4 points that are important when dealing with suicide

Answer 12

1. breathe
2. you cannot plan the idea of suicide
3. 3 part assessment:
   - empathize
   - normalize
   - ask directly : have thoughts of suicide?
4. referral

Question 13

what are the types of referrals

Answer 13

information referral
phone referral
warm hand off

Question 14

information referral

Answer 14

you give them information they set un appointments for themselves

Question 15

phone referral

Answer 15

HCP sets up appointment for them

*can’t do it if you don’t treat them

Question 16

warm handoff

Answer 16

go with them/take them to the appointment/to get help

Question 17

do they have a choice if they are suicidal to go to the referral?/

Answer 17

no, you don’t care what they want if they have a plan, call the police if you are not with them