Design Thinking Flashcards

1
Q

Design thinking lies in intersection of

A

People desirability (core)
Technology feasibility
Business viability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Innovation types

A

Products, Services, business models or processes

Core (current products), adjacent (new areas), transformational (not existent areas)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Design thinking process

A

Discover
Design
Deliver

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Discover

A

Scoping
Research
Synthesis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Design

A

Ideation
Prototyping
Validation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Deliver

A

Development
Testing
Implementation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Scoping

A

Scoping is about defining the right challenge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Scoping tools

A
Brain Dump
Chattering
Reframing technique
Gather background info
Business process maps
IT architecture maps
Value maps
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Scoping output

A

(Reframed) Problem/challenge definition
Stakeholder map
Project team
Project plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Reframing

A

Challenge and rephrase topic or challenge

Technique: brainstorming key expressions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Chattering

A

Collaborative session

Technique: brainstorming in groups with presentations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Brain Dump

A

The way of exchanging knowledge
Technique: the wall with notes that reflect collective mind and outcome
Silent brain dump

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Synthesis techniques

A
Storytelling
A day in the life

Clustering Frameworks

Outside inside the box

Composite Characters
(Personas)
Point of View Mad Libs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Storytelling

A

tell the story
team captures notes
cluster data
derive insights

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Clustering Frameworks

A
Process map
Geographic map
Floor plan
Stakeholders Map
Venn Diagram
Casual map
Concept map 
2 by 2 axis map
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Ideation tools

A
Brainstorming

How might we ... questions

Patterns builder

Design principles
Blue ocean (REICC)
Day In the life of...
17
Q

Ideation techniques to overcome fixedness

A

Subtraction (Restaurant w/o menu)

Task Unification (alcohol as a desinfector)

Multiplication (Gillet Razor + 3 blades)

Division (refrigerator with freezer side by side)

Attribute Dependency (price + availability = online shops)

18
Q

REICC Blue Ocean

A

Asking what should be…

Reduce, Eliminate, Increase, Create/Combine