Deck 3 Flashcards
What is a User Story?
It is one or more sentences in the everyday or business language of the end user or user of a system that captures what a user does or needs to do as part of his or her job function. It is commonly used in Agile-based software development projects to capture requirements.
Define Minimum Viable Product (MVP).
It is that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort.
What is Data Date?
It is the “as of” date or the date on which reporting is done. It is also known as As-of-Date or Status Date.
What is Target Cost?
It is the “goal” set for the total cost of the project which the seller should aim to keep within. It does not include seller’s profit.
What is Accountability?
It is the acceptance of success or failure.
What is Cost Variance (CV)?
It is the amount of budget deficit or surplus at a given point in time, and is expressed as the difference between earned value (EV) and actual cost (AC).
What is Overall Project Risk?
It is the effect of uncertainty on the project as a whole, arising from all sources of uncertainty including individual risks, representing the exposure of stakeholders to the implications of variations in project outcome, both positive and negative.
What is Co-creation?
It is the process of including stakeholders, who are most affected by the work or outcomes of the project, in the team as partners.
What is Return on Investment (ROI)?
It is the ratio of the profit (or loss) to the amount invested in the project.
What is Cost of Non-Conformance?
It is the term to describe the failure costs (such as costs associated with rework, scrap, loss of business, and warranty) on the project.
What is Cost of Conformance?
It is the term to describe the total prevention and appraisal costs (such as costs associated with quality planning, quality control, and quality assurance activities) on the project.
What is the purpose of a Change Log?
It is used for communicating changes and their impact to the project in terms of time, cost, and risk to the impacted stakeholders.
What is the purpose of a Weighting System in procurement management?
It is used for evaluating seller proposals. An evaluation committee assigns a “score” to each seller based on the source selection criteria and the evaluation criteria defined for the procurement. Sellers are ranked according to their score.
What is a Rough Order of Magnitude (ROM) estimate used for?
It is used for financial planning during project initiation.
What is the purpose of a Cumulative Flow Diagram (CFD)?
It is used to represent the state of work across time. It shows the stakeholders the product features complete, in progress, and remaining, as well as any changes in total scope. It is a powerful tool for tracking and forecasting the delivery of value.
What are the challenges in using codified knowledge?
It lacks context, and isn’t easy to understand and apply.
What does the term Laissez-faire mean?
It literally means “let do”, but broadly implies “let it be”, or “leave it alone”. In the context of project management, it is one of the leadership styles.
What is the main benefit of actively engaging stakeholders?
It reduces the risk of project failure.
How does a prequalified seller list help the procurement process?
It reduces the time required to conduct procurements and reduces the uncertainty (or risk) associated with the process.
What is meant by the phrase “Caves and Common” in agile?
It refers to the creation of two zones in the office area - common and social areas (called common) to amplify osmotic communication and quiet areas or private spaces (called caves) where individuals can work without being interrupted.
What is the Learning Curve Theory, and how is it relevant to project management?
It says that the time required to perform a task decreases as the task is repeated, and the amount of improvement decreases as more units are produced. In project management, this theory is used for schedule and cost estimation.
What are the characteristics of a good XP Metaphor?
It should be simple and non-technical, enabling the stakeholders to understand the overarching approach being taken to provide a capability or solve a problem.
How should you treat an event that has 100% chance of occurrence during the course of a project?
It should be treated as “an issue”.
Give an example of Parametric estimating.
It takes 8 hours to carpet a 1,000 sq. ft. apartment. Therefore it should take about 80 hours to carpet a 10,000 sq. ft. office space.
What does Variance at Completion (VAC) tell about a project?
It tells how much over or under budget the project is expected to be at the end.
What does Estimate to Complete (ETC) tell about a project?
It tells how much the remaining work on the project is expected to cost.
What is Simulation?
It translates the uncertainties in activity duration or cost into their potential impact on overall project objectives such as total project duration or cost. Project simulations use computer models and estimates of risk, usually expressed as a probability distribution of possible costs or durations at a detailed work level, and are typically performed using Monte Carlo technique.
Iterative vs Incremental Life Cycles
Iterative - deliver the product as a whole and add features later. Incremental - deliver the product in pieces, but each piece is fully featured.
In which type of development life cycle(s) is delivery divided into subsets of the overall product?
Iterative and Incremental
What is a Life Cycle?
It’s a general term for Project Life Cycle.
What is Privity of Contract?
It’s a legal term for the relationship between the parties involved in a contract. For example, in a project involving sub-contracts, there is no privity of contract between the prime buyer and the sub-contractors.
Who controls the project budget in a Balanced Matrix organization?
It’s a mixed responsibility between the Functional Manager and the Project Manager.
JAD
Joint Application Development (or Design)
What is Halo Effect?
Judging a person to be good or bad in a particular area, depending upon his/her performance in another area. For example, if Miriam is a good designer, she would make a good project manager too (which may not necessarily be the case).
What is Expert Judgment?
Judgment provided based upon expertise in an application area, knowledge area, discipline, industry, etc. as appropriate for the activity being performed. Such expertise may be provided by any group or person with specialized education, knowledge, skill, experience, or training.
JIT
Just in Time
KPI
Key Performance Indicator
What is Explicit Knowledge?
Knowledge that can be codified using symbols such as words, numbers, and pictures. In simple terms, knowledge that can be documented is known as explicit knowledge.
Known Unknowns vs Unknown Unknowns
Known Unknowns are things we know that we don’t know, whereas Unknown Unknowns are things we don’t even know that we don’t know. From risk management perspective, former are risks that are identified during risk management and mitigated using Contingency reserves. Latter are risks that are not even identified during risk management, and managed using Management Reserves.
What are known unknowns?
Known unknowns are things we know that we don’t know. These are the risks that are identified in risk management, but have no suitable response strategy. In other words, these are the residual risks on the project. Known unknowns are managed by using Contingency Reserves.
What are the commonly used resource categories?
Labor, material, equipment, and supplies.
In this leadership style, the project manager turns things over to the team members, and only monitors the work at a high level.
Laissez-faire
What kind of leadership style is appropriate when the team members are highly skilled and motivated to do the job?
Laissez-faire
LF
Late Finish Date
LS
Late Start Date
What is Project Initiation?
Launching a process that can result in the authorization of a new project.
Lead vs Lag
Lead is the acceleration of a successor activity, whereas Lag is the delay of a successor activity.
What is Leadership?
Leadership is the ability to lead a team and inspire them to do their jobs well.
What is Lean?
Lean (or Lean thinking) is used to describe the system known as the <b>Toyota Way</b> developed by Toyota. Lean is a broad system that applies to the entire <i>enterprise</i>, including product development, production, sales, service and HR.
What is the main purpose of a retrospective?
Learn what went well, what did not go well, and what could be done differently to improve the product.
Which forms of power of a Project Manager are most effective in getting compliance from team members?
Legitimate Power and Reward Power
LOE
Level Of Effort
What are Functional Managers also referred to as?
Line Managers
What are Quality Checklists?
Lists of components to inspect, or steps to perform. They are used to “check” whether deliverables conform to quality standards. Quality Checklists are defined during the Plan Quality Management process, and used in the Control Quality process.
What is a time-scaled schedule network diagram format also referred to as?
Logic Bar Chart
How much authority do project managers have in a Balanced Matrix organization?
Low to moderate
What is another name for a Fixed Price contract?
Lump Sum
What is the fundamental principle of Lean?
Making improvements by reducing waste (extra inventory, unnecessary waiting, and even untapped creativity).
Communication Methods are used as tools in Planning and Executing processes. Name the Executing process(es) which use Communication Methods as tools.
Manage Communications
Project Communications are an output of which process?
Manage Communications
What is/are the Project Communications Management process(es) under the Executing Process Group?
Manage Communications
Which process puts the performance reports in the hands of the stakeholders?
Manage Communications
Which project management process develops ad hoc reports, project presentations, blogs, and other types of communication about the project?
Manage Communications
Manage Communications vs Monitor Communications
Manage Communications is the process of creating, collecting, distributing, storing, retrieving, and disposition of project information i.e. implementing the Communications Management Plan. Monitor Communications is about monitoring and controlling communications i.e. evaluating the effectiveness of the Communications Management Plan and adjusting it.
In which process is the Lessons Learned Register first created?
Manage Project Knowledge
Name the process of using existing knowledge and creating new knowledge to achieve the project’s objectives and contribute to organizational learning.
Manage Project Knowledge
Name the process that uses the Information Management technique.
Manage Project Knowledge
If you are checking whether quality standards are being followed, which process are you in?
Manage Quality
What is/are the Project Quality Management process(es) under the Executing Process Group?
Manage Quality
Which project management process uses the Process Analysis technique?
Manage Quality
Which project management processes use Cause-and-Effect Diagrams?
Manage Quality and Control Quality Note: Cause-and-Effect Diagrams are a Data Representation technique.
Manage Quality vs Control Quality
Manage Quality checks whether quality standards are being followed, whereas Control Quality checks whether quality standards are being met. Audits and root cause analysis are examples of Manage Quality. Peer reviews and testing are examples of Control Quality. In Manage Quality think about “process”, and in Control Quality think about “deliverables”.
In which process are Ground Rules laid out for the project team members?
Manage Stakeholder Engagement
What is/are the Project Stakeholder Management process(es) under the Executing Process Group?
Manage Stakeholder Engagement
Manage Stakeholder Engagement vs Monitor Stakeholder Engagement
Manage Stakeholder Engagement is about communicating and working with stakeholders i.e. implementing the strategies defined in the Stakeholder Engagement Plan. Monitor Stakeholder Engagement is about monitoring the relationship with stakeholders i.e. evaluating the effectiveness of the Stakeholder Engagement Plan and adjusting the strategies and plans for engaging stakeholders.
In which process are the Performance appraisals of project team members conducted?
Manage Team
Manage Team vs Develop Team
Manage Team process is about managing the performance of individual team members, whereas Develop Team is about the performance of the “team” as a unit.
Management vs Leadership
Management is more closely associated with directing another person to get from one point to another using a known set of expected behaviors. In contrast, leadership involves working with others through discussion or debate in order to guide them from one point to another.
Managers ____________ status quo, whereas leaders ____________ status quo.
Managers <u>accept</u> status quo, whereas leaders <u>challenge</u> status quo.
Is negotiating in good faith an aspirational standard or a mandatory standard?
Mandatory
Is proactively disclosing all real and potential conflicts of interest to the stakeholders an aspirational standard or a mandatory standard?
Mandatory
Is reporting unethical or illegal conduct an aspirational or mandatory standard?
Mandatory
Is upholding the policies, rules, regulations and laws that govern our work an aspirational or mandatory standard?
Mandatory
Mandatory Dependency vs Discretionary Dependency
Mandatory dependencies are those that are contractually required or inherent in the nature of the work. Example, foundation needs to be laid before the building can be constructed. Discretionary dependencies are established based on knowledge of best practices within a particular application area. Example, construction work should wait until the rainy season is over.
By discriminating with others based on their religion, gender, caste, creed, race, nationality, age, etc., which standard do we violate?
Mandatory Standard for Fairness
Exhibiting nepotism in professional matters is a violation of which standard?
Mandatory Standard for Fairness
Stating misleading or false information is a violation of which standard?
Mandatory Standard for Honesty
By exercising our power of expertise or position to manipulate others, which standard do we violate?
Mandatory Standard for Respect
Which standards describe firm requirements that we as project management professionals must adhere to?
Mandatory Standards
What are Change Control Tools?
Manual or automated tools to assist with change and/or configuration management. At a minimum, the tools should support the activities of the Change Control Board (CCB).
MSA
Master Services Agreement
What is the Acquired Needs Theory also known as?
McClelland’s Theory of Needs
What is the range of Control Limits for repetitive processes?
Mean ± 3 sigma
MOA
Memoranda of Agreement
MOU
Memorandum of Understanding
What is the formula for Median?
Middle value (for odd number of values) OR Mean of the two middle values (for even number of values)
What are the inputs from Project Schedule Management processes into the Plan Procurement Management process?
Milestone List (this list of major milestones show when the sellers are required to deliver their results)
What do zero duration events on the schedule network represent?
Milestones
MMF
Minimum Marketable Feature
MVP
Minimum Viable Product
Minimum Viable Product (MVP) vs Minimum Marketable Feature (MMF)
Minimum Viable Product (MVP) is a version of a product that has just enough features to be usable by early customers who can then provide feedback for future product development. Minimum Marketable Feature (MMF) is a small, self-contained feature that can be developed quickly and delivers significant value to the user. MMF is about delivering value to customers, whereas MVP is about learning more about the ultimate product. An MVP can contain zero, one or more MMFs.
What is the formula for Mode?
Mode is the most frequently occurring value in a data set. To get the Mode of a data set, count the frequency of each item, and pick the one with the maximum frequency.
What series of numbers are used in the Planning Poker?
Modified version of Fibonacci series (1, 2, 3, 5, 8, 13, 20, 40, 100)
In which process are Work Performance Reports generated?
Monitor and Control Project Work
Which process takes Work Performance Information as input and produces Work Performance Reports as output?
Monitor and Control Project Work
Name the Project Communications Management process(es) under the Monitoring and Controlling Process Group.
Monitor Communications
If you are reassessing project risks, which process are you in?
Monitor Risks
Name the Project Risk Management process(es) under the Monitoring and Controlling Process Group.
Monitor Risks
Status Meetings are particularly useful in which process?
Monitor Risks
What is/are the Project Stakeholder Management process(es) under the Monitoring and Controlling Process Group?
Monitor Stakeholder Engagement
Which Project Management Process Group does the Validate Scope process belong to?
Monitoring and Controlling
If the customer wants to know the likelihood of completing the project by a given date, which technique would help you determine this information?
Monte Carlo technique
If the customer wants to know the likelihood of completing the project under $1 million, which technique would help you determine this information?
Monte Carlo technique
Which technique can be used to simulate various outcomes of What-If Scenario Analysis?
Monte Carlo technique
Which technique is commonly used for simulating the combined effects of project risks on project outcomes?
Monte Carlo technique
Name a commonly used technique for prioritizing the stories on a product backlog.
MoSCoW <b>M</b>ust have - the requirement is core and must be satisfied for success <b>S</b>hould have - the requirement should be satisfied for success <b>C</b>ould have - the requirement is desirable but not necessary for success <b>W</b>on’t have - the requirement will not be implemented
If you are using selection criteria to rate or score potential team members, which technique are you using?
Multicriteria Decision Analysis
MBTI
Myers Briggs Type Indicator
What is the term to describe a network path with low amount of float?
Near-Critical Path
What is the formula for Negative Float?
Negative Float LS - ES or Negative Float LF - EF where LF is Late Finish, EF is Early Finish, LS is Late Start and ES is Early Start. Either formula can be used.
NPV
Net Present Value
Which method uses “time value of money” to appraise long-term projects?
Net Present Value (NPV)
NPS
Net Promoter Score
Do all Configuration Items need to go through formal change control?
No
Is the Point of Total Assumption (PTA) always between the Target Price and the Ceiling Price?
No
Are the aspirational and mandatory standards mutually exclusive?
No. It means a particular breach may violate both the standards.
What are the number of potential communication channels for a team with ‘n’ stakeholders?
No. of communication channels n * (n - 1) / 2 where ‘n’ is the number of stakeholders in the project.
If the product scope is achieved, is the project complete?
No. The project is only complete after formal closure activities are complete.
Paying fee to government officials in a foreign country is a common practice to get permits to do business in that country. Should you pay such fees?
No. Usually such fees to government officials are considered bribe and are against the law.
Which requirement gathering technique enhances Brainstorming with a voting process to rank the most useful ideas for further brainstorming?
Nominal Group Technique
NDA
Non Disclosure Agreement
What types of risks are put on the watch list?
Non-critical or low-priority risks
What are Non-Functional Requirements?
Non-functional requirements (NFRs) are the quality characteristics of the deliverables, and serve as constraints or restrictions on the design of the solution. Examples include requirements related to security, legal, regulations, compliance, reliability, performance, availability, maintainability, scalability, and usability.
At what stage of the team development do team members begin to work together and trust each other?
Norming
Should each project management process be applied on every project?
Not necessarily. The appropriate project management processes, inputs, tools, techniques, outputs, and life cycle phases should be selected to manage a project. This selection activity is known as tailoring project management to the project.
What is the difference between NPV and ROI?
NPV measures the cash flow of an investment, whereas, ROI measures the efficiency of an investment. NPV is expressed in currency value, whereas ROI is a ratio or percentage.
This technique, also known as “job shadowing”, provides a direct way of viewing individuals in their environment and how they perform their jobs and carry out processes. It is particularly helpful for detailed processes when users or customers have difficulty or are reluctant to articulate their requirements. What is this technique called?
Observation/Conversation
This technique, also known as “job shadowing”, provides a direct way of viewing individuals in their environment and how they perform their jobs and carry out processes. It is particularly helpful for detailed processes when users or customers have difficulty or are reluctant to articulate their requirements. What is this technique called?
Observation/Conversation
Define Acquisition.
Obtaining human and material resources necessary to perform project activities.
On what basis are contingency reserves established?
On the basis of quantitative risk analysis and the organization’s risk thresholds
What type of scheduling is used in Kanban?
On-demand scheduling
What is Autocratic Decision Making?
One individual makes the decision for the group.
One of the fundamental tenets of modern quality management states that quality is planned, designed, and ____________-in, and not ____________-in.
One of the fundamental tenets of modern quality management states that quality is planned, designed, and <u>built</u>-in, and not <u>inspected</u>-in.
What are Operations?
Ongoing activities that produce repetitive outputs (e.g. manufacturing, accounting, etc.).
What is the difference between operations and projects?
Operations are ongoing and produce repetitive outputs. Projects are temporary, produce unique outputs, and have a definite end.
What is another name for Positive Risk?
Opportunity
What is Risk Categorization?
Organization by sources of risk (e.g., using the RBS), the area of the project affected (e.g., using the WBS), or other useful category (e.g., project phase) to determine the areas of the project most exposed to the effects of uncertainty.
OBS
Organizational Breakdown Structure
How does Organizational Governance impact projects within the organization?
Organizational Governance may impose constraints on the project.
Are project closure requirements considered an Enterprise Environmental Factor or an Organizational Process Asset for the project?
Organizational Process Asset
Are project management plan templates considered an Enterprise Environmental Factor or an Organizational Process Asset for the project?
Organizational Process Asset
Are the human resource policies of an organization considered an Enterprise Environmental Factor or an Organizational Process Asset for the project?
Organizational Process Asset
Is lessons learned knowledge base an Enterprise Environmental Factor or an Organizational Process Asset?
Organizational Process Asset
Is Project Plan template an Enterprise Environmental Factor or an Organizational Process Asset?
Organizational Process Asset
Are change control procedures part of Enterprise Environmental Factors or an Organizational Process Assets?
Organizational Process Assets
OPA
Organizational Process Assets
When can Organizational Process Assets be added or updated?
Organizational Process Assets can be added or updated throughout the project.
OPM
Organizational Project Management
What does Journey to Abilene mean?
Organizations frequently take actions in contradiction to the problem they are trying to solve, and as a result, compound their problem rather than solve it.
Define Information.
Organized or structured data, processed for a specific purpose to make it meaningful, valuable, and useful in specific contexts.
What is the definition of Fairness, in the context of ethics and professional conduct?
Our duty to make decisions and act impartially and objectively.
What is the definition of Respect, in the context of ethics and professional conduct?
Our duty to show a high regard for ourselves, others, and the resources entrusted to us.
What is the definition of Responsibility, in the context of ethics and professional conduct?
Our duty to take ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result.
What is the definition of Honesty, in the context of ethics and professional conduct?
Our duty to understand the truth and act in a truthful manner both in our communications and in our conduct.
Give an example of Finish-to-start (FS) dependency.
Oven must be heated (predecessor) before cake can be baked in it (successor).
Padding vs Buffer (or Reserve)
Padding is the amount of unreasonable extra time added to the estimate, just to feel confident with the estimate. Buffer is the extra time added to the estimate to account for uncertainty or risk. Buffer is clearly identified in schedule documentation whereas padding is hidden.
Which XP practice is based on the idea that two heads are better than one?
Pair Programming
PBP
Payback Period
What is the term for the period of time required to recover the investment made in a project?
Payback Period
According to McClelland’s theory, what kinds of people make effective leaders?
People whose need for power is socially-oriented (institutional power).
Change Requests are an input to this process and Approved Change Requests are an output. Which process is this?
Perform Integrated Change Control
The process of reviewing all change requests, approving changes and managing changes to deliverables, organizational process assets, project documents, and the project management plan, and communicating the decisions, is known as?
Perform Integrated Change Control
Which process is used to control changes to all aspects of the approved project plan?
Perform Integrated Change Control
In which process is a risk owner assigned to each risk?
Perform Qualitative Risk Analysis
In which process would you create a risk Probability and Impact Matrix?
Perform Qualitative Risk Analysis
Which process is a rapid and cost-effective way of prioritizing project risks?
Perform Qualitative Risk Analysis
Which process uses the Risk Data Quality Assessment technique?
Perform Qualitative Risk Analysis
Which risk management process usually follows the Identify Risks process?
Perform Qualitative Risk Analysis
In which process is Decision Tree Analysis used?
Perform Quantitative Risk Analysis
In which process would you use an Influence Diagram?
Perform Quantitative Risk Analysis
Which process uses Influence Diagrams?
Perform Quantitative Risk Analysis
Which process uses the Expected Monetary Value (EMV) Analysis technique?
Perform Quantitative Risk Analysis
In a CPAF contract, which is the most important constraint?
Performance
In a CPFF contract, which is the most important constraint?
Performance
In a T&M contract, which is the least important constraint?
Performance
In an FFP contract, which is the most important constraint?
Performance
PMB
Performance Measurement Baseline
What information is usually distributed to stakeholders when the project is under execution?
Performance reports, deliverable status, schedule progress, cost incurred, presentations, and other information required by stakeholders.
According to Thamhain and Wilemon, which type of conflict is usually at the bottom of the intensity list during the project?
Personality
PERT assumes that activity duration estimates follow ____________ distribution.
PERT assumes that activity duration estimates follow <u>beta</u> distribution.
PERT assumes that project duration estimates follow ____________ distribution.
PERT assumes that project duration estimates follow <u>normal</u> distribution.
What is the fundamental difference between PERT and CPM?
PERT estimates the activity durations based on probability, whereas CPM assumes that the activity durations are fixed.
What are Kill Points?
Phase-end reviews in which the key stakeholders (such as management, sponsor or customer) decide whether it’s worth continuing the project. There may be several reasons for killing or terminating a project. For example, if the project performance is below par, or the need for the project no longer exists, the project may be terminated.
What is the first level of Maslow’s Hierarchy of Needs?
Physiological
Which levels of Maslow’s Hierarchy of Needs are the Hygiene Factors in the Herzberg’s theory?
Physiological, Safety and Social
Which levels of Maslow’s Hierarchy of Needs must be achieved before achieving self-esteem?
Physiological, Safety and Social
Communication Models and Communication Methods are used in which process?
Plan Communications Management
What is/are the Project Communications Management process(es) under the Planning Process Group?
Plan Communications Management
PDCA
Plan Do Check Act
In which process are make-or-buy decisions made?
Plan Procurement Management