DC37_APM Section 1_Management Flashcards

1
Q

Project management

A

The process of guiding a project from its beginning through its performance to its closure.

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1
Q

Project management includes three basic operations:

A

Planning, organizing, controlling

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2
Q

A set of goals that gives rise to specific projects but it can never be fully accomplished. Also, a group of projects that achieve a common goal.

A

Program

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3
Q

A comparative assessment of all benefits you anticipate from your project with all the costs to introduce the project, perform it, and support the changes resulting from it.

A

A benefit-cost analysis

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4
Q

The excess of a project’s expected benefits over its estimated costs in today’s dollars.

A

Net Present Value (NPV)

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5
Q

Market Requirements Document

A

A formal request to develop or modify a product.

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6
Q

Business Requirements Document

A

A description of the business needs that a requested product, service, or system must address.

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7
Q

Project request

A

A written request for a project by a group within the organization.

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8
Q

Project charter

A

A document issued by upper management that formally establishes a project and authorizes the project manager to use organizational resources to perform project duties.

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9
Q

Project profile

A

Highlights of key information about a project. Also called a summary or a project abstract.

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10
Q

Work order

A

A written description of work that people or groups within an organization will perform in support of the project.

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11
Q

Contract

A

A legal agreement for goods or services from an external vendor or contractor.

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12
Q

A series of routine steps to perform a particular function.

A

Process

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13
Q

SMART objectives:

A

Specific – define your objective clearly, in detail.
Measureable – Specify the measures or indicators you’ll use to determine whether you’ve met your objective.
Aggressive– Set challenging objectives
Realistic– Set objectives the project team believes it can achieve.
Time-sensitive – Include the date by which you’ll achieve the objective.

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14
Q

Activity

A

The work to go from one event to another in your project

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15
Q

Span time

A

The actual calendar time to complete an activity; also, duration.

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16
Q

Work effort

A

The amount of time a person needs to complete an activity.

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17
Q

Critical path

A

A sequence of activities that takes the longest time to complete.

18
Q

Noncritical path

A

A sequence of activities that you can delay and still finish your project in the shortest possible time.

19
Q

Slack time

A

The maximum amount of time that you can delay an activity and still finish your project in the shortest possible time

20
Q

Earliest start date

A

The earliest date you can start an activity

21
Q

Earliest finish date

A

The earliest date you can finish an activity

22
Q

Latest start date

A

The latest date you can start an activity and still finish your project in the shortest possible time

23
Q

Latest finish date

A

The latest date you can finish an activity and still finish your project in the shortest possible time.

24
Q

Project manager

A

The person ultimately responsible for the successful completion of the project.

25
Q

Project team members

A

People responsible for successfully performing individual project activities.

26
Q

Functional managers

A

The team members’ direct line supervisors.

27
Q

Upper management

A

People in charge of the organization’s major business units.

28
Q

Authority

A

The ability to make binding decisions about your project’s products, schedule, resources, and activities.

29
Q

Responsibility

A

The commitment to achieve specific results.

30
Q

Accountability

A

Bringing consequences to bear in response to people’s performance.

31
Q

Project Management Information System (PMIS)

A

A set of procedures, equipment, and other resources for collecting, analyzing, storing, and reporting information that describes project performance.

32
Q

Three parts of a project management information system(PMIS):

A

Inputs, processes, and outputs

33
Q

Inputs

A

Raw data that describe select aspects of project performance

34
Q

Processes

A

Storage and analysis of the data to compare actual performance with planned performance.

35
Q

Outputs

A

Reports presenting the results of the analyses.

36
Q

Drivers

A

People looking for your project’s results.

37
Q

Supporters

A

People who can help your project succeed.

38
Q

Observers

A

People interested in your project

39
Q

Interdependencies

A

What you must finish before you can begin your activity

41
Q

Primary responsibility

A

You’ve committed to ensure the results are achieved

42
Q

Secondary responsibility

A

You’ve committed to ensure some portion of the results is achieved.

43
Q

Approval

A

You’re not actually working on the activity, but you approve what others have done.