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MSS PCM Exam 1 > Data Gathering and Patient Interview > Flashcards

Data Gathering and Patient Interview Flashcards

1
Q

most important criterion used by people in the selection of physician

A

interpersonal skills

want doc who:

  • takes symptoms seriously
  • listen and/or ask questions
  • treat patient as real person
  • ask questions about things other than disease
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2
Q

most important criterion used by people in the selection of physician

A

interpersonal skills

want doc who:

  • takes symptoms seriously
  • listen and/or ask questions
  • treat patient as real person
  • ask questions about things other than disease
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1
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3
Q

most important criterion used by people in the selection of physician

A

interpersonal skills

want doc who:

  • takes symptoms seriously
  • listen and/or ask questions
  • treat patient as real person
  • ask questions about things other than disease
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4
Q

communication

A

process of sending and receiving messages enabling us to share knowledge, attitudes, and skills

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5
Q

two types of communication?

A

verbal and nonverbal

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6
Q

nonverbal communication?

A

60-80% of message is nonverbal

people often convey feelings nonverbally

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7
Q

proximics

A

use of space

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8
Q

kinesics

A

use of body

facial expression, eye contact, gestures, posture, body lean, touch

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9
Q

awareness

A

of self and others

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10
Q

para linguistics

A

tone, rhythm, pace/rate, vibrancy, volume, pauses/silence, encouraging

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11
Q

nonverbal skills useful when?

A

difficult patient encounters

-irate patients, distraught patient, psychosocial issues

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12
Q

cultural considerations

A

nonverbal gestures vary culture to culture

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13
Q

open-ended questions

A

to begin interview

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14
Q

direct questions

A

to add to story

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15
Q

forced choice questions

A

that are closed (one of two things it can be)

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16
Q

communication

A

process of sending and receiving messages enabling us to share knowledge, attitudes, and skills

17
Q

two types of communication?

A

verbal and nonverbal

18
Q

nonverbal communication?

A

60-80% of message is nonverbal

people often convey feelings nonverbally

19
Q

proximics

A

use of space

20
Q

kinesics

A

use of body

facial expression, eye contact, gestures, posture, body lean, touch

21
Q

awareness

A

of self and others

22
Q

para linguistics

A

tone, rhythm, pace/rate, vibrancy, volume, pauses/silence, encouraging

23
Q

nonverbal skills useful when?

A

difficult patient encounters

-irate patients, distraught patient, psychosocial issues

24
Q

cultural considerations

A

nonverbal gestures vary culture to culture

25
Q

open-ended questions

A

to begin interview

26
Q

direct questions

A

to add to story

27
Q

forced choice questions

A

that are closed (one of two things it can be)

28
Q

communication

A

process of sending and receiving messages enabling us to share knowledge, attitudes, and skills

29
Q

two types of communication?

A

verbal and nonverbal

30
Q

nonverbal communication?

A

60-80% of message is nonverbal

people often convey feelings nonverbally

31
Q

proximics

A

use of space

32
Q

kinesics

A

use of body

facial expression, eye contact, gestures, posture, body lean, touch

33
Q

awareness

A

of self and others

34
Q

para linguistics

A

tone, rhythm, pace/rate, vibrancy, volume, pauses/silence, encouraging

35
Q

nonverbal skills useful when?

A

difficult patient encounters

-irate patients, distraught patient, psychosocial issues

36
Q

cultural considerations

A

nonverbal gestures vary culture to culture

37
Q

open-ended questions

A

to begin interview

38
Q

direct questions

A

to add to story

39
Q

forced choice questions

A

that are closed (one of two things it can be)

MSS PCM Exam 1 (10 decks)

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