D6 - Problem Detection and Reso Flashcards
This can help the cause of a problem might be
RCA
These are uncertain events or conditions
risks
this helps tracks risks
Risk log
These are risk events that have occurred
issues
this is a risk that can occur when a risk is resolved
secondary risks
backlog of work that is caused by lack of clean-up, maintenance
technical debt
This help address technical debt
refactoring
Causes of technical dept
poor upfront definition, pressure to deliver value, lack of doc, parallel development
These help create a safe and open environment
brainstorming and retros,
Examples of failure modes
we make mistakes, prefer to fail conservatively, prefer to invent rather than research, we are creatures of habit, we are inconsistent
Examples of success modes,
good at looking around, we can learn, are malleable, take pride,
Strategies for creating success
balance discipline and tolerance, start with something concrete, copy and alter, watch and listen, support both concentration and communication, match work to the person, retain the best talent, use rewards, combine rewards, get feedback
these types of defects were discovered after testing and release
escaped
Defects should be fixed
When discovered
This tests all functionality
regression