CROSS CULTURE LEWIS

Question 1

Linear active, Multi-active, Reactive

Answer 1

task-oriented, highly organised, planners
people-oriented, loquacious, interrelators
respect-oriented listeners, introvert

Question 2

Culture (hofstede)

Answer 2

Collective programming of the mind, that distinguishes the members of one category of people from another

Due to globalization we get easily in contact with foreign people. It is important to know about cultures. To reduce misunderstandings and create better relationships

Question 3

Layers of culture

Answer 3

National, regional, educational, professional, gender, class, religious, generations, ethnic, corporate, personal

Question 4

Categorizing is important because it helps:

Answer 4

• Predict a culture’s behavior
• Clarify why people do what they do
• Avoid giving offence
• Search for some kind of unity
• Standardize policies
• Perceive neatness

Question 5

Linear active to multi-active

Answer 5

Interaction difficult

Question 6

Multi-active to Reactive

Answer 6

Interaction time-consuming

Question 7

Reactive to Linear-active

Answer 7

Interaction satisfactory

Question 8

Similarities

Answer 8

Not much between linear and multi, more between reactive and linear & reactive and multi

Question 9

Stick to planned agenda, result oriented

Answer 9

Linear-active

Question 10

Gain status through achievement

Answer 10

Linear-active

Question 11

Secure deals by promising

Answer 11

Linear-active

Question 12

Rarely borrow or give

Answer 12

Linear-active

Question 13

USA

Answer 13

Linear-active

Question 14

UK

Answer 14

Linear-active

Question 15

Germany

Answer 15

Linear-active

Question 16

Swiss

Answer 16

Linear-active

Question 17

Sweden

Answer 17

Linear-active

Question 18

Latvia

Answer 18

Linear-active

Question 19

Finland

Answer 19

Linear-active

Question 20

Estonia

Answer 20

Linear-active

Question 21

Norway

Answer 21

Linear-active

Question 22

Netherlands

Answer 22

Linear-active

Question 23

Austria

Answer 23

Linear-active

Question 24

Slovenia

Answer 24

Linear-active

Question 25

Denmark

Answer 25

Linear-active

Question 26

Ireland

Answer 26

Linear-active

Question 27

Australia

Answer 27

Linear-active

Question 28

Interact with Linear-active (name 5):

Answer 28

- Do one thing at a time - Be polite but direct - Stick to facts - Stay results-oriented - Be punctual - Talk and listen in equal proportions - Interrupt only rarely - Follow rules regulations and laws

Question 29

Dialogue oriented

Answer 29

Multi-active

Question 30

Love to talk, show emotions, value relationships

Answer 30

Multi-active

Question 30

Love to talk, show emotions, value relationships

Answer 30

Multi-active

Question 31

Love to talk, show emotions, value relationships

Answer 31

Multi-active

Question 31

Love to talk, show emotions, value relationships

Answer 31

Multi-active

Question 31

Love to talk, show emotions, value relationships

Answer 31

Multi-active

Question 31

Love to talk, show emotions, value relationships

Answer 31

Multi-active

Question 31

Love to talk, show emotions, value relationships

Answer 31

Multi-active

Question 32

Creativity, how people communicate and relate

Answer 32

Multi-active

Question 33

Flexible schedule, ignore rules

Answer 33

Multi-active

Question 34

Rather win than compromise

Answer 34

Multi-active

Question 35

Gain status by having charismatic personalities and connections

Answer 35

Multi-active

Question 36

France

Answer 36

Multi-active

Question 37

Italy

Answer 37

Multi-active

Question 38

Spain

Answer 38

Multi-active

Question 39

Polite listeners

Answer 39

Reactive

Question 40

Slower-paced dialogue to have time to reflect

Answer 40

Reactive

Question 41

Never confront, never lose face

Answer 41

Reactive

Question 42

Live in harmony, respectful, give ritually

Answer 42

Reactive

Question 43

Rarely borrow

Answer 43

Reactive

Question 44

Work and free time/life are vervlochten

Answer 44

Reactive

Question 45

Gains status through birthright and education

Answer 45

Reactive

Question 46

Long-term profit and increased market share are important

Answer 46

Reactive

Question 47

Having a good relationship with client is more important than drawing up a contract

Answer 47

Reactive

Question 48

Limited body language, suble/non-verbal communication

Answer 48

Reactive

Question 49

China

Answer 49

Reactive

Question 50

Koreans

Answer 50

Reactive

Question 51

Vietnamese

Answer 51

Reactive

Question 52

Japan

Answer 52

Reactive

Question 53

Interact with multi-active (name 5):

Answer 53

- Let them talk at length - Reply fully - Be prepared to do several things at once - Be prepared for several people talking at once - People and feelings are more important than facts - Interrupt when you like - Speech is for opinions - Spoken word is important - Contracts may often be renegotiated - Accept unpunctuality

Question 54

Interact with reactive people (name 5):

Answer 54

- Good listening is important - Do not interrupt - Do not confront - Do not disagree openly - Statements are promises - Share as much as you can - Utilize networks - Talk slowly - Be punctual - Long term profit is preferable