CROSS CULTURE LEWIS Flashcards
Linear active, Multi-active, Reactive
task-oriented, highly organised, planners
people-oriented, loquacious, interrelators
respect-oriented listeners, introvert
Culture (hofstede)
Collective programming of the mind, that distinguishes the members of one category of people from another
Due to globalization we get easily in contact with foreign people. It is important to know about cultures. To reduce misunderstandings and create better relationships
Layers of culture
National, regional, educational, professional, gender, class, religious, generations, ethnic, corporate, personal
Categorizing is important because it helps:
- Predict a culture’s behavior
- Clarify why people do what they do
- Avoid giving offence
- Search for some kind of unity
- Standardize policies
- Perceive neatness
Linear active to multi-active
Interaction difficult
Multi-active to Reactive
Interaction time-consuming
Reactive to Linear-active
Interaction satisfactory
Similarities
Not much between linear and multi, more between reactive and linear & reactive and multi
Stick to planned agenda, result oriented
Linear-active
Gain status through achievement
Linear-active
Secure deals by promising
Linear-active
Rarely borrow or give
Linear-active
USA
Linear-active
UK
Linear-active
Germany
Linear-active
Swiss
Linear-active
Sweden
Linear-active
Latvia
Linear-active
Finland
Linear-active
Estonia
Linear-active
Norway
Linear-active
Netherlands
Linear-active
Austria
Linear-active
Slovenia
Linear-active
Denmark
Linear-active
Ireland
Linear-active
Australia
Linear-active
Interact with Linear-active (name 5):
- Do one thing at a time
- Be polite but direct
- Stick to facts
- Stay results-oriented
- Be punctual
- Talk and listen in equal proportions
- Interrupt only rarely
- Follow rules regulations and laws
Dialogue oriented
Multi-active
Love to talk, show emotions, value relationships
Multi-active
Love to talk, show emotions, value relationships
Multi-active
Love to talk, show emotions, value relationships
Multi-active
Love to talk, show emotions, value relationships
Multi-active
Love to talk, show emotions, value relationships
Multi-active
Love to talk, show emotions, value relationships
Multi-active
Love to talk, show emotions, value relationships
Multi-active
Creativity, how people communicate and relate
Multi-active
Flexible schedule, ignore rules
Multi-active
Rather win than compromise
Multi-active
Gain status by having charismatic personalities and connections
Multi-active
France
Multi-active
Italy
Multi-active
Spain
Multi-active
Polite listeners
Reactive
Slower-paced dialogue to have time to reflect
Reactive
Never confront, never lose face
Reactive
Live in harmony, respectful, give ritually
Reactive
Rarely borrow
Reactive
Work and free time/life are vervlochten
Reactive
Gains status through birthright and education
Reactive
Long-term profit and increased market share are important
Reactive
Having a good relationship with client is more important than drawing up a contract
Reactive
Limited body language, suble/non-verbal communication
Reactive
China
Reactive
Koreans
Reactive
Vietnamese
Reactive
Japan
Reactive
Interact with multi-active (name 5):
- Let them talk at length
- Reply fully
- Be prepared to do several things at once
- Be prepared for several people talking at once
- People and feelings are more important than facts
- Interrupt when you like
- Speech is for opinions
- Spoken word is important
- Contracts may often be renegotiated
- Accept unpunctuality
Interact with reactive people (name 5):
- Good listening is important
- Do not interrupt
- Do not confront
- Do not disagree openly
- Statements are promises
- Share as much as you can
- Utilize networks
- Talk slowly
- Be punctual
- Long term profit is preferable
