Critical Incident Stress Flashcards
Critical incident stress management is a process designed to do what 2 PERSONAL things for an employee?
Reduce stress
Enhance recovery
A traumatic event is any situation that causes strong emotional reactions that have the potential to do what 2 things?
Interfere with ability to function on job
Negatively impact job performance/personal life
Mental Health Services are offered to members and their families through what program?
EAP
Employee assistance program
How do you contact a peer support team member?
When are peer support members available?
You can contact them directly or contact the BHC coordinator (Jessica Stein)
24/7
The CIS team consists of what 4 people?
- BHC coordinator
- Mental health professionals
- Peer supporters
- Chaplain
What is difference between demobilization, defusing, debriefing?
Demobilization: group intervention, provide info on CIS
Defusing: rapid, brief, less than 1 hr, minimize sting
Debrief: formal briefing, 24-72 hrs after incident
Who can recognize need for procedure for activating a CISM response?
ANY member may contact IC thru chain of command
Anytime that an emergency response crew is subjected to a traumatic event, what box should the officer check?
TRAUMATIC EVENT checkbox
The traumatic event checkbox will generate an automatic email to what 3 people?
- Assigned Battalion Chief
- BHC
- C201
How many people who demonstrate symptoms related to traumatic events can resolve these alone?
Approximately 1/2
What 2 companies does our EAP contract with? (But access to 4)
Canopy (represented)
ComPsych (non-represented)
City Select
Kaiser
What level education are the Canopy phones staffed with?
Masters level counselors
Who is our department Behavioral Health Program MANAGER?
Medical Services and Training Deputy Chief
CISM consists of what 5 areas of support?
- Individual
- Demobilization
- Defusing
- Debriefing (24-72 hours)
- Follow-up Debriefing (weeks/months later)
Give 11 examples of a potential traumatic event when CISM structure should be notified
- Serious injury/death of member
- Serious injury/death of police
- Pt loss after prolonged treatment
- Serious injury/death of civilian
- Traumatic death/injury of child
- Charged emotional incident
- Extreme media coverage
- Mass casualty
- Mayday
- Suicide of coworker
- Victims known to responders
Where is the Traumatic event checkbox located?
Responder tab of Incident System
(EOPS)
Tools in Personnel System
(CHD)
What are some signs a member is adversely impacted?
Change in mood/behavior
Disturbance eating/sleeping patterns
Avoidance of topic
When an EOPS traumatic event is received, the Battalion Chief will review incident and make contact with who?
Company Officer
What is the ON SCENE procedure for a CISM activation? Who are the 2 people the IC notifies?
IC notifies their BC and on duty C103
After consulting with input of BHC, IC determines if any affected companies will be placed out of service and notifies who concerning the dispositionof these companies?
C103
The Deputy Chief may place a member on “detail” status for how long before they use VL/SL for excuse from active duty?
Up to 2 shifts
Who can act in the place of the BHC Jessica Stein if needed?
C201
Medical Services and Training Deputy Chief
Can members choose to select their own peer supporters if they wish?
YES
Can any member contact the BHC directly?
YES
When should the Traumatic Event checkbox be activated?
Anytime emergency crews are subjected to a traumatic event
A critical incident or traumatic event is also known as what?
Emotionally charged event
Research has shown how many people are NOT affected by traumatic events?
only a VERY SMALL percentage
Do peer supporters have to be sworn employees?
NO. Can be sworn or non-sworn
What is difference between Demobilization and Defusing?
Demobilization (provide INFO on stress)
Defusing (provide facts, minimize rumors, reduce the sting)
A normalizing period following an incident with a debriefing of how long is recommended?
24 hours
Due to the time involved (30 min-1 hour) in a CISM response, activation to a SCENE must limited to what?
Extended Operations