Critical Incident Stress Flashcards
Critical incident stress management is a process designed to do what 2 PERSONAL things for an employee?
Reduce stress
Enhance recovery
A traumatic event is any situation that causes strong emotional reactions that have the potential to do what 2 things?
Interfere with ability to function on job
Negatively impact job performance/personal life
Mental Health Services are offered to members and their families through what program?
EAP
Employee assistance program
How do you contact a peer support team member?
When are peer support members available?
You can contact them directly or contact the BHC coordinator (Jessica Stein)
24/7
The CIS team consists of what 4 people?
- BHC coordinator
- Mental health professionals
- Peer supporters
- Chaplain
What is difference between demobilization, defusing, debriefing?
Demobilization: group intervention, provide info on CIS
Defusing: rapid, brief, less than 1 hr, minimize sting
Debrief: formal briefing, 24-72 hrs after incident
Who can recognize need for procedure for activating a CISM response?
ANY member may contact IC thru chain of command
Anytime that an emergency response crew is subjected to a traumatic event, what box should the officer check?
TRAUMATIC EVENT checkbox
The traumatic event checkbox will generate an automatic email to what 3 people?
- Assigned Battalion Chief
- BHC
- C201
How many people who demonstrate symptoms related to traumatic events can resolve these alone?
Approximately 1/2
What 2 companies does our EAP contract with? (But access to 4)
Canopy (represented)
ComPsych (non-represented)
City Select
Kaiser
What level education are the Canopy phones staffed with?
Masters level counselors
Who is our department Behavioral Health Program MANAGER?
Medical Services and Training Deputy Chief
CISM consists of what 5 areas of support?
- Individual
- Demobilization
- Defusing
- Debriefing (24-72 hours)
- Follow-up Debriefing (weeks/months later)