Critical Analysis Flashcards

1
Q

How did you adhere to the Blue Book?

A

“All business practice adhered to blue book, which covers the responsibilities of residential property agents to ensure they are working to the highest ethical and professional standards.

Real Estate Agency Code (Part 1 = principles that shape the culture of fairness & transparency that underpin all activities undertaken by real estate agents within whichever country of practice. Part 2 = principles for the UK market.)

Real estate agency and brokerage and real estate management: RICS professional statement (Rules of Conduct)
Standards and ethics (Comply w/ legislation and Rules of Conduct, duty of care to client, COI, discrimination, vulnerable customers,ensure information provided to customers is accurate, train staff).

Before securing instructions (CHP, COI, TOE, Client Money, PII & Employers Liability Insurance, AML, CPD, GDPR, H&S, sole/ joint agency, BER, getting permissions in writing).

Acting for the seller or landlord: marketing the property (Providing market advice, inspect and measure 1st, keeping records, marketing strategy, advertisement description (what to include) erecting sign boards, viewings, keys, updating clients).

Acting for the seller: implementing the sale or lease (Offers, best bid procedures, records, negotiations, communication, deposits).
Acting for the buyer (searches, COi’s, client money, communication, issues with the property).

Acting for the landlord: letting the property (providing advice, Registration, ToE’s, duty of care, inventory, types of tenancy, tenancy agreements, ending tenancies).

Ending the instruction - (written instruction, invoices, holding client moneys).”

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2
Q

What legislation did you adhere to?

A

Property Services (Regulation) Act 2011
Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 - 2021
Safety, Health and Welfare at Work Act 2005.
Data Protection Act 2018
The Residential Tenancies Act 2004 (as amended 2010,2015, 2019,2021.
The Housing (Standards for Rented Houses) Regulations 2019

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3
Q

How did you formalise your instruction?

A

I joined the O’ Connor Murphy team after the instruction had already been formalised, so the conflict-of-interest checks, and terms of engagement were already completed.

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4
Q

How did you measure the property?

A

As part of the inspection process, I measured all the vacant units in line with IPMS 2 – Residential on a G.I.A. basis, and I dual reported to the client as requested. I used the lazer measure (which had been fully charged and calibrated), wrote distances down, ensured to avoid mirrors, windows etc to record an accurate figure. I started with the living area, then hallway, then bedrooms and bathrooms. I cross referenced the measurements with the architect drawings provided by the client. I also measured the balconies and stated them separately. I kept a measuring tape in the boot of my car as back up.

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5
Q

What did GIA and IPMS 2 include and exclude?

A

IPMS 2 – Agency/valuation purposes (GIA)

Measured to the internal face of the perimeter walls. Atria measured at floor level only – do not include voids at upper levels.
Includes:
- Areas with headroom of less than 1.5m
- Internal walls and partitions (check are these structural?)
- Columns, chimney breasts, stairwells, liftwells
- Corridors of permanent essential nature (fire corridors)
- Lift/plant rooms
- Toilets, toilet lobbies, cleaner rooms
- Voids over stairwells, lift shafts on upper floors
- Loading bays
- Mezzanines with permanent access
Excludes:
- Perimeter wall thickness and external projections
- External side open balconies and external fire escapes
- Canopies
- Greenhouses, garden stores
- Substations not in exclusive use

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6
Q

How did you stay safe during your inspection?

A

Firstly, I carried out a desktop pre-assessment, health and safety risk assessment, and contacted the block manager for access arrangements and to ask if there were any hazards that I should be aware of. Tell someone where I was going and when I left the building/site. As it was during the C-19 lockdown, I followed the development safety protocols (sign in and out, one person to a unit) and wore relevant personal protective equipment (PPE). I m

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7
Q

Explain your review of the apartments.

A

Inspected the block, common areas, condition, facilities.
Inspected vacant units. Position, floor, orientation, size, condition.
Reviewed all documentation. - Floorplans, spreadsheets showing property & tenancy details, BER ratings, size, level, vacancy dates, photos, marketing material.

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8
Q

How did you advise on the break up of the portfolio and how did this achieve maximum prices?

A

I advised the client to utilise a variety of sale routes including private treaty, auction, sale with tenant in situ and to prepare an investment package to target Private Rental Sector (PRS) investors. This option offered a shorter sales timeline of 12 months, and higher exit values.

PRS - 10
The PRS units achieved the highest exit values, however not all units were suitable for this method of sale for two reasons: 1) they were stuck in the RPZ so not achieving high rents, and 2) the units had become vacant in recent months.
Private Treaty - Open Market 14
Units that had become vacant in recent months. The client initially expected all units to be sold by private treaty, however, this option required a sale timeline of 15 -18 months to achieve the highest possible sales values (two sales agreed per month, with allowance for fall through sales). A shorter timeline of 12 months could be achieved if the sale
prices were reduced (three sales per month with allowance for fall through sales).

Private Treaty - Tenant in situ 4
I targeted individual investors with the currently occupied high yielding units. I contacted tenants to consider if they would purchase the unit they were renting.

Auction - 2
The units that were facing the building site and would be more difficult to sell.

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9
Q

How did you dispose of the vacant units in a timely manner?

A

By channelling the units towards different buyer pools.

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10
Q

How many NOT’s did the vendor send out?

A

The vendor could send 10 NOT every 6 months due to the Tyrrelstown amendment.

This means that if a landlord intends to sell 10 or more “units” inhabited by tenants, within a single development, within a certain period, the tenants have the right to remain in their homes even though they’re sold.

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11
Q

Explain the RPZ restrictions.

A

An RPZ is an area where the rent increases have been at 7% or more in four of the previous 6 quarters of the RTB rent index, and where rent is above the national average.
Rent cannot be above the local market rent, 3 comparables are required.
All RPZ’s are now extended to Dec 2024.
Rent reviews every 24 months.
Rent increases are capped at 2% or inflation as per HICP (whichever is lower).

Exemption: If a property is new to the rental market and has not been rented at any time in the previous 2 years, rents may be set at the market rent and the caps do not apply. Importantly, landlords seeking to rely on an RPZ exemption are now required by law to submit notification of this to the RTB within one month of the new rent amount being set. The RPZ prescribed Exemption Form located on www.rtb.ie must be used when notifying the RTB.

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12
Q

How did you advise on MV?

A

I inspected the apartments, and reviewed the relevant information on the apartments i.e., size, level, rent achieved, vacancy dates, condition, BER ratings, and Rent Pressure Zone (RPZ) restrictions.

I used the comparison method of valuation as there were many suitable comparable properties within the area. I analysed the comparable units, Collated evidence in a schedule or matrix, spoke with local agents, and I recorded comprehensive details. Adjusted quantitatively and qualitatively using the hierarchy of evidence and other key considerations (including local knowledge and experience)

Analyse to form opinion of value. Stand back and look to sense check the final valuation figure.

Reported my opinion to the client.

Definition
Market Value – the estimated amount and asset or liability should exchange on the open market at the valuation date between a willing purchaser and a willing vendor in an arm’s length transaction after proper marketing and assuming both parties have acted prudently, knowledgably and without compulsion

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13
Q

Why were some of the units under-rented?

A

Previously did not receive rent reviews for many years. For example, many of the two bedroom apartments were achieving €1200 per month, and upon investigation, no rent reviews had issued in the previous five years. This is well below market rate for Cork city centre, premium quality apartments. The Daft Q3 Rental Report states the average rent in Cork city is €1544 per month (Lyons, 2021).

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14
Q

Explain market conditions that affected your advice.

A

Q1/Q2 2021 - Beginning of instruction, Covid lockdown, no viewings allowed, sales were slow.
Q2/ Q3 2021 - Lockdown restrcitions lifted, active market, 2 sales per month
Q3/ Q4 2021 - Launched new marketing campaign, increased sales, achieved 16 sale agreed units in Nov.
Q1 2022 - 4 sales in January, 3 sales in February. Very high demand.

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15
Q

Explain the options for the method of sale.

A

Private treaty -
PT is the Most common method of sale, and Usually drives highest price.
• Property is marketed openly, (print advertising and online website portals).
• Offers are then made and a suitable purchaser is usually selected after recommendations are made to the seller by their agent. Considerations: proof of funding, solicitor’s details and further contextual information on any chain sales.
• Advantages: Allows for negotiation, flexible, inexpensive, confidential, seller not obliged to sell.
•Disadvantages: Potential for gazumping, risk of late withdrawal, guide price can be misleading.

Auction -
Auction is Usually quickest method of sale, as potential purchasers bid against eachother on the auction day until the sale is agreed (once the reserve has been met).
• Legally binding contracts signed on the day with a deposit of 10% of the purchase price
Auction is sometimes called a ‘method of last resort’, where it is difficult to accurately assess price in the open market.
• Advantages: Short timescales, competitive bidding, binding contract, wide exposure, Certainty on selling terms.
•Disadvantages: Expensive advertising costs, not confidential, marketing period is short, failure to sell might lead to the property becoming ‘blighted’, little control over the identity of the purchaser. Not guaranteed to get the highest price you can as it depends on the bidders that turn up on the day.

Best bids by private treaty -
Best bids is used where there is good market demand or where negotiations need to be brought to a close after a period of marketing via private treaty. However, the costs are generally higher than selling by private treaty.
The selling agent invites interested parties to submit their written ‘best and final’ bids at a specified time and date. The potential purchaser must also send their solicitor’s details, finance arrangements and any conditions. Vendor reserves right to refuse offers. SCSI consider accepting late bids to be unethical practice. The bids should then be opened in front of an independent witness and the parties informed of the outcome. Due diligence is carried after the sale is agreed, and the process is not legally binding. There may also be subsequent rounds of bidding to bring the process to a close.

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16
Q

Which methods of sale did you recommend and why?

A

private treaty because this is the most popular method of sale, allows room for negotiation.
best bids because certain vacant units could achieve a higher exit price if valued based on the investment method.
auction because certain units may be difficult to sell.

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17
Q

How did this meet your client’s requirements?

A

The client’s objective was to break up the portfolio to achieve the highest possible individual unit sale price, and to dispose of all vacant units in a time efficient manner. How to achieve both? It is a balancing act. By using mutiple methods of sale, I targeted different customers simultaneously without flooding any of these separate markets.

The client later informed me that they would have been satisfied with 21 sales in the year 2021, so they were very impressed that we agreed 31 sales within the 12-month period.

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18
Q

How did Covid-19 affect your advice?

A

We were launching the units during the Covid 19 (C-19) lockdown, which negatively impacted marketplace activity. Viewings were not allowed and purchasers were apprehensive of the market. It was difficult for us to create a sense of exclusivity amongst buyers and we were under pressure to achieve sales.

The client wanted regular updates on the market place, and we had to assure them that the sales would happen once restrictions lifted.

19
Q

Explain why you recommended different methods of sales for different units.

A

Not to flood any side of the market.
Placing a high volume of units on the market would reduce the sense of urgency to buy amongst potential purchasers. By adopting a variety of sales methods, I could target different buyer pools and avoid flooding the market. As a result, the sale values would remain high in the different sale routes.

20
Q

How did you set out realistic sales targets?

A

I reviewed the number of vacant units, pricing, no of viewings until sale achieved.

I spoke with the vendor about their requirements and expectations. The vendor’s no. 1 requirement was the achieve the highest sales value possible, as such we priced the units at a level where two - three sales would be achieved per month.

21
Q

What do you mean by high yielding?

A

Generally an acceptable gross yield in Cork city is approx 5.5% - 6% or above.

22
Q

How did you calculate yields?

A

Gross yield = annual rent / price x100.

Net yield = annual rent (minus annual costs of owning a property (LPT, insurances, general maintenance)/ price x100.

23
Q

Why would some units be more suited to investors?

A

Vacant. Achieving market rent. Good condition. Higher yield. Low maintenance.

24
Q

How did you set auction reserve prices?

A

The reserve price was set at €10,000 below the guide price that would be achieved in a private treaty sale, in order to attract buyers. I selected two of the apartments that were facing the building site next door, as these units would be more difficult to sell. The auction unit did not undergo the refurbishment process, so the vendors were in agreement with setting the reserve at a lower level.

25
Q

Why did you put 10 properties into an investment portfolio?

A

There were ten units that had been left vacant for between 1- 1.5 years. I identified that these units would be out of the rent pressure zone by the end of 2021, as such market rent could be achieved, making them ideal investment units.

I considered selling the units to individual investors, however, the PRS market is very active in Ireland at the moment, and these city centre apartments would be ideal PRS stock. If we refurbished the apartments, fitted out with furniture packages, we could achieve a much higher sales value. 10 was a round number.

26
Q

How did you value the investment portfolio?

A

Investment method of valuation. Used when there is an income stream to value.

1) Reviewed the 10 units details and put into a matrix schedule.
2) Established market rent for each unit by using the comparison method of appraisal. €1900 - €2100.
3) Reviewed what gross and net profit similar style PRS developments were achieving across Ireland. Discussed with colleagues and called other agents. Adjust to account for differences. Dublin 5.2% gross yield, Limerick 8.8% gross yield.
4) Established that we would be able to achieve 5.65% gross yield.
5) Entered the special assumptions of the fit out package and refurbishment works to be completed to high standard.
6) Mutiplied annual rent €238,000 * 5.65% (to find % divide 100 by 5.65 = 17.677) = 4,200,000.
7) To find Net yield - minus the LPT and service changes from the annual rent, before multiplying by 5.65% . net yield 5%

27
Q

What price was achieved? What gross & net yield were achieved?

A

€4,310,000. Gross yield = 5.52% , Net yield 4.96%

28
Q

What RICS guidance did you follow when valuing units?

A

RICS Valuation Standards Global 2022 (Red book)

29
Q

How did you establish MR?

A

I inspected the apartments, and reviewed the relevant information on the apartments i.e., size, level, rent achieved, vacancy dates, condition, BER ratings, and Rent Pressure Zone (RPZ) restrictions.

I used the comparison method of valuation as there were many suitable comparable properties within the area. I analysed the comparable units, Collated evidence in a schedule or matrix, spoke with local agents, and I recorded comprehensive details. Adjusted quantitatively and qualitatively using the hierarchy of evidence and other key considerations (including local knowledge and experience)

Analyse to form opinion of value. Stand back and look to sense check the final valuation figure.

Reported my opinion to the client.

Definition
Market Rent – the estimated amount an asset or liability will let on the open market at the valuations date between a willing lessor and a willing lessee in an arm’s length transaction, after proper marketing and assuming both parties acting knowledgably, prudently and without compulsion.

30
Q

What yield did you apply?

A

Gross yield 5.65%

31
Q

Explain your marketing advice.

A

Digital and print media campaigns. Push in Jan/ Feb, May/June and Sept/Oct. Spend of €500 per month on digital, this included targetted ads on social media, google ads. Print (half page or full page) development awareness in SBP and IE.

32
Q

Did you meet your targets?

A
Yes we hit our sale target exactly.
 PRS - 10
 Auction -2
 Private Treaty - Tenant in situ - 2
 Preivate Treaty - Open market - 16
33
Q

What makes a good PRS investment?

A

Central location, cities, high quality build, easy to rent, good grounds, high rents achievable, high demand area.

34
Q

How did you advise on the condition of the apartments?

A

Condition was good but improvements could be made. I prepared a report detailing the current condition of the units and remedial actions required, with relevant photographs. The apartments had considerable wear and tear since construction, 14 years previous. The furniture was dated, and I considered it unappealing to our target markets (see photos in Appendix D). After evaluating the condition of the apartments, I believed that the units would require modernisation.

35
Q

How did the market conditions affect the sales process?

A

Yes, sales were certainly slower while lockdown restrictions were in place. The market conditions improved considerably from June onwards. I had to work harder for the sales during lockdown.

36
Q

What refurbishment works did you recommend?

A
Paint all walls
 Fit new spotlights in bedrooms
 Grout the tiles in the bathroom
 Remove old furniture
 Replace appliances is they are broken
 Treat and Paint the balcony ceiling and decking
 New carpets in bedrooms
37
Q

How were the refurbishment works viewed by the market? Did the refurbishment works impact upon value and/or marketability?

A

The market response was very postive. The apartments increased in value as they were in turn-key condition, which appealed to both owner occupiers and investors. There was a positive response from purchasers on the quality of the internal finishes and it increased their sense of value in the property. The apartment scheme’s reputation improved and there was extensive coverage of the new marketing campaign across digital and traditional media outlets. We had a surge of sales approx 6 weeks after the new marketing material showing the refurbished apartments was shown online.

Upon reflection, investing in the apartment’s refurbishment was key to the success of Lancaster Gate. If the apartments were sold on an “as is” basis, I do not believe the premium sales prices would have been achieved.

38
Q

How did you value the impact of the refurbishment works?

A

Adjusted upwards to account for the modernised apartments. As we also sell the Opera Lane apartments, and I have a friendly, professional relationship with the agent for our key competing scheme, I had good market knowledge on what our buyer profiles were looking for and what their budgets would stretch to for a turn key property.

Feedback before the refurbishment works were carried out included: Location is great, but expected the internal area to be more spacious and more modern - they are slightly dated. Have the budget, but not sure it is exactly what I am looking for.

The refurbishment works cost the vendor an average of €8,500 per unit, however the works increased the sales price achievable by €15,000 - €20,000.

39
Q

What assumptions / special assumptions did you adopt when valuing the units post refurb?

A

I noted the special assumption of the ‘post works’ valuation finished to a high standard.

40
Q

What was the impact of the refurbishment in reality?

A

It meant delays and a lot of extra management. It also meant a new marketing campaign was needed.

However, upon reflection, investing in the apartment’s refurbishment was key to the success of Lancaster Gate. If the apartments were sold on an “as is” basis, I do not believe the premium sales prices would have been achieved.

41
Q

What would you do differently next time?

A

On reflection, I should have encouraged the client to proceed with the refurbishment package earlier in the sales process. During the first two months of the instruction, I showed the apartments on an “as is” basis while waiting for client approval. The sales were slow and viewer feedback suggested the apartments were priced too high for the current condition.

In hindsight, I should have advised on completing all refurbishment works before the units were released to the market. In future phases, I will put greater emphasis on controlling the timelines of the refurbishment works. I relied on the maintenance manager to ensure that all contractors were adhering to the internal deadlines, however deadlines were missed causing delays to the viewing schedules. There was a shortage of labour in the market and the contractors were stretched between clients.

Full time show apartment.

42
Q

How did you act ethically?

A

I adhered to the RICS Rules of Conduct at all times. Throughout the project I acted with integrity, transparency, and was ethical in my day-to-day responsibilities.

43
Q

What were your key achievements?

A

Client relationship building.
Achieving impressive sales prices.
Choosing and managing the fitout.
Coordinating the marketing strategy.
Improving my expertise and knowledge base.
The PRS sale was widely accepted as a big achievement.