CREATING ORGANIZATIONAL TRANSFORMATION CLUSTER Flashcards
Tell us about an experience you have had implementing change in your unit.
How did you do this?
What was the outcome?
What were the challenges and regrets?
ANSWER
Tell us about a project or situation where you felt that the existing processes were no longer suitable.
How did you determine this?
How did you derive and guide a new approach?
What challenges did you face and how did you address them?
ANSWER
Describe a situation where you understood and communicated the need for change to others.
What did you do?
What was the result?
What challenges did you face?
ANSWER
Describe a situation where you had to assist others in adapting to a change which was out of your control.
What did you do?
What challenges did you face?
How did you overcome these challenges?
ANSWER
Competency: Change Leadership
Develops new approaches
Identifies better, faster or less expensive ways to do things
Encourages others to value the potential benefits of change and to effectively adapt to change
Successful Behavioral Indicators (Validated) - Change Leadership
Has identified inefficient areas within the unit and generated new ideas and recommendations
Has encouraged innovative solutions from team members
Has served as a role model for change by striving for continuous improvement
Has understood and effectively communicated the reasons for change to team members
Has supported team members’ efforts to adapt to change
Give us an example of when you had to communicate the organization’s vision and strategic plan with conviction, translate the organization’s strategy into meaningful plans for the future and connect them to the employee’s daily work.
What was the situation?
What did you do?
How did you involve your staff or team?
What was the outcome?
ANSWER
Describe a time when you had to modify staff or team responsibilities to align them with new strategic directives.
What was the situation?
What did you do?
What was the outcome?
ANSWER
Competency: Vision and Strategic Thinking
Communicates the big picture
Expresses vision to others
Influences others to translate vision into action
Successful Behavioral Indicators (Validated) - Vision and Strategic Thinking
Has clearly described the organization’s vision, mission, strategies, and rationale to others
Has maintained an environment where individual and team activities contributed to the vision
Has referenced the organization’s vision in major communications and work plans
Has communicated the link to the vision in designing and delegating assignments
Has encouraged team members to contribute ideas that support the vision
