CRA 2015- Goods remedies- S19, S31, S20, S23, S24

Question 1

Which sections outline the remedies for a breach of S9, S10 or S11?

Answer 1

S19, S20, S23, S24, S31.

Question 2

What is S19?

Answer 2

Presumption that any fault discovered in the first 6 months after delivery would have been there at time of delivery unless the trader can prove otherwise.

Question 3

What is S20?

Answer 3

-Short-term right to reject within 30 days of delivery.
-Can get a full refund as long as they notify trader.
-The trader must pay- costs incurred by returning the goods
-refund should reach the consumer by the same means of payment within 14 days.

Question 4

Under S20 how long is the short-term right to reject?

Answer 4

30 days.

Question 5

What is S23?

Answer 5

-Beyond 30 days- Right to repair/ replacement within a reasonable timeframe + without cost or inconvenience to the customer.

Question 6

What is S24?

Answer 6

-Right to a price reduction or a final right to reject the goods.
-If this is a car it can be reduced to take into account the use of the vehicle.

Question 7

What is S31?

Answer 7

-Prohibits any term excluding or limiting liability for S9, S10 or S11.