Counseling Techniques Flashcards

1
Q

assurance

A

establish an environment that is safe and speaks confidentiality

  • try to connect
  • establish the difference between confidentiality and anonymity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

observe

A
  • visual contact
  • posture
  • gestures
  • body language
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

listen with empathy

A
  • attend to the needs of the counselee and what he/she is communicating
  • avoid judging concerning what you hear
  • detect verbal and nonverbal messages
  • accept the counselee
  • understand
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

listen actively

A

discover what is the counselee/s agenda

  • motivate the counselee to speak of his/her feelings
  • assist him/her by paraphrasing, summarizing, reflecting, interpreting, focusing on feelings not events
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

clarify

A

help the counselee to put his/her concerns into words

  • what is actually the problem?
  • what, who, how, which, when, where, why, etc
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

respond

A
  • direct the conversation
  • reflect
  • ask closed & open ended questions
  • confront (i am confused…let’s analyze)
  • inform
  • interpret
  • encourage
    give assurance
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

filter

A
  • what does the counselee really want or is seeking
  • what does the counselee want from us
  • are there any hidden problems the counselee is not talking about
  • what is the short term need
  • what is the long term need
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

teach

A
  • share information
  • assist the counselee analyze
  • present alternatives
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

point to God

A
Jesus:
walked alongside
asked questions
listened
confronted
taught
took risks getting involved
encouraged independence
How well did you know this?
1
Not at all
2
3
4
5
Perfectly