Costumer service Flashcards

1
Q

AC unit (Air-conditioning unit)

A

Unidad de aire acondicionado /
Unidad de climatización

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2
Q

Account

A

Cuenta

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3
Q

Account holder

A

Titular de la cuenta

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4
Q

Aerial

A

Antena /
Antena de televisión /
Antena de recepción por aire

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5
Q

Antitheft device

A

Dispositivo contra robos

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6
Q

Appliances

A

Electrodomésticos

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7
Q

Back rent

A

Alquiler atrasado

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8
Q

Backdated

A

Retroactivo

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9
Q

Bill

A

Factura

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10
Q

Bill of sale

A

Contrato de Compraventa

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11
Q

Billing department

A

Departamento de facturación

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12
Q

Browser

A

Explorador /
Navegador /
Buscador

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13
Q

Budget billing

A

Facturación presupuestada /
Facturación estandarizada

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14
Q

Bulk account

A

Cuenta colectiva /
Cuenta comunitaria

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15
Q

Bundled services

A

Servicios incluidos /
Paquete de servicios /
Combo de servicios

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16
Q

Credit (verb)

A

Acreditar

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17
Q

Dealer

A

Concesionario

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18
Q

Disclaimer

A

Descargo de responsabilidad

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19
Q

Disclosure

A

Divulgación

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20
Q

Disconnection /
Shutoff

A

Desconexión

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21
Q

Drainage

A

Desagüe

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22
Q

Equipment

A

Aparato /
Equipo

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23
Q

Estimate (noun)

A

Presupuesto /
Estimación /
Cálculo aproximado

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24
Q

Expedite (verb)

A

Acelerar /
Agilizar

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25
Q

Expiration date

A

Fecha de vencimiento

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26
Q

Expire (verb)

A

Vencer /
Caducar /
Expirar

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27
Q

Factory-installed (noun)

A

Instalado de fábrica

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28
Q

Fee

A

Cargo /
Tarifa /
Cuota

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29
Q

Furnace

A

Calefacción /
Calentador ambiental /
Calentador principal

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30
Q

Gas leak

A

Fuga de gas /
Escape de gas

31
Q

Handling fee

A

Tarifa de tramitación /
Tarifa de gestión /
Gastos administrativos

32
Q

Log in

A

Ingresar

33
Q

Make (context dependent)

A

Marca

34
Q

Manufacturer’s defect

A

Defecto de fabricante

35
Q

Meter reading

A

Lectura del medidor

36
Q

Meter reading

A

Etiqueta del medidor /
Placa del medidor

37
Q

Mother’s maiden name

A

Apellido materno /
Apellido de soltera de la madre

38
Q

On demand

A

A la carta

39
Q

Overnight (delivery)/
Next day (delivery)

A

(Entrega) de un día para otro

40
Q

P.O. Box

A

Apartado postal /
Buzón postal /
Caja postal

41
Q

Pay per view

A

Pago por evento

42
Q

PIN (Personal Identification Number)

A

Número de identificación personal

43
Q

Preferred language

A

Idioma de preferencia

44
Q

Prorated

A

Prorrateado /
COBRO PROPORCIONAL

45
Q

Recall

A

Retirar /
Retirar del mercado

46
Q

Receipt

A

Recibo

47
Q

Reference

A

Referencia

48
Q

Refund

A

Reembolso

49
Q

Renewal (noun)

A

Renovación

50
Q

Replace (verb)

A

Reemplazar

51
Q

Reside (verb)

A

Residir /
Vivir

52
Q

Satellite dish /
Parabolic antennas

A

Antena parabólica

53
Q

Schedule (verb)

A

Progammar /
Agendar

54
Q

Search box

A

Casilla de búsqueda

55
Q

Security deposit

A

Depósito de seguridad

56
Q

Service fee

A

Cargo por servicio /
Cuota por servicio

57
Q

Service request

A

Petición de servicio /
Pedido de servicio

58
Q

Service upgrade

A

Mejora de servicios

59
Q

Sewage

A

Aguas residuales /
Aguas negras /
Aguas servidas

60
Q

Sewer

A

Alcantarillado

61
Q

Surcharges

A

Recargos

62
Q

Suspend (verb)

A

Suspender

63
Q

Technician

A

Técnica(o)

64
Q

Temporary block

A

Bloqueo temporal

65
Q

Tenant

A

Inquilina(o) /
Arrendataria(o)

66
Q

Toll-free numbe

A

Número gratuito

67
Q

Troubleshooting

A

Ubicación de problemas /
Localización de fallas /
Localización de problemas /
Diagnóstico de problemas

68
Q

Utilities

A

Servicios públicos /
Servicios básicos
(NO UTILIDADES)

69
Q

Utility bill

A

Factura de servicios públicos /
Factura de servicios básicos

70
Q

Vendor

A

Proveedor

71
Q

Vent /
Air vents

A

Ventilación /
Rendijas de ventilación

72
Q

Warranty

A

Garantía

73
Q

Water heater

A

Calentador de agua