Corporate Policies (41 Questions) Flashcards

1
Q

The City of Hamilton Code of Conduct for Employees Schedule A: Conflict of Interest identifies Public Duty as a role of all city staff and the following would be a contravention of that public duty:

A

Providing Critical comment on a city matter on social media as a representative of the Hamilton Fire Depatment

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2
Q

In the City of Hamilton Code of Conduct for Employees Schedule A: Conflict of Interest, if an employee has a conflict of interest they must notify their:

A

Immediate supervisor in writing

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3
Q

In accordance with the Corporate Human Resources Policy – Code of Conduct for Employees Policy
(Policy HR-01-09), it states that “employees are required to report all conflicts of interest that may come to their attention to the:

A

Director, Manager, or Supervisor

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4
Q

In accordance with the City of Hamilton, Code of Conduct for Employees Policy (Policy Hr – 01-09) Directors, Managers, Supervisors and Elected Officials must:

A

Ensure that employees review and sign off on the Code of Conduct annually

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5
Q

The vision of the 2016 – 2025 City of Hamilton Strategic Plan is:

A

To be the best place to raise a child and age successfully

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6
Q

The City of Hamilton Corporate Culture Pillars are comprised of five pillars two of which are

A

Sensational Service and Courageous Change

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7
Q

The City of Hamilton Harassment and Discrimination Prevention Policy applies to all employees except:

A

None of the above

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8
Q

Under the Harassment and Discrimination Prevention Policy, Management is responsible to ensure that a workplace is free of Harassment and Discrimination by undertaking the following action:

A

When notified about a harassment or discrimination issue immediately contact a city of Hamilton Human Rights SPecialist

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9
Q

Under the Harassment and Discrimination Prevention Policy managers play a significant role in addressing potential issues of harassment. Which of the following is not the role of management under the policy?

A

Use discretion if an issue is raised by not taking immediate action but documenting the alleged incident for the future action/reference

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10
Q

Under the Harassment and Discrimination Prevention Policy workers have an important role to ensure that their work environment is free from harassment and discrimination. Which of the following actions are not the responsibility of the workers under the policy?

A

To address any harassing or discriminatory actions against a fellow worker by
intervening on their behalf in a situation

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11
Q

Harassment and discrimination can occur under which one of the following prohibitive grounds under the Ontario Human Rights Code:

A

A) Race
B) Ethnic origin
C) Creed (religion)
D) All of the above

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12
Q

Which of the following behaviours is not deemed to be an example of Harassing or Discriminatory behaviours that fall under the City of Hamilton Harassment and Discrimination Prevention Policy?

A

A) Written or verbal abuse or threats
B) Vandalism of personal property
C) Storing of information that contravenes Federal Law on your work computer
D) All of the above

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13
Q

Which of the following is not deemed an inappropriate sexual harassment behaviour that would fall under the City’s Harassment and Discrimination Prevention Policy?

A

Racial or ethnic slur

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14
Q

Under the Procedure for Resolving Harassment & Discrimination Issues forming part of the City of Hamilton Harassment and Discrimination Prevention Policy which of the following actions is not an encouraged action for a worker to attempt before a formal complaint is filed:

A

Ask for a transfer from their current job to avoid further harassment

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15
Q

In accordance with the City of Hamilton Procedure for Resolving Harassment & Discrimination Issues, an employee who has a complaint alleging violation of either the Harassment and Discrimination Prevention Policy or the Personal (Workplace) Harassment Prevention Policy is encouraged to attempt the following before a formal complaint is filed:

A

Seek advice from a Union representative (where applicable)

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16
Q

In accordance with the City of Hamilton Procedure for Resolving Harassment & Discrimination Issues, a complaint alleging violation of either the Harassment and Discrimination Prevention Policy or the Personal (Workplace) Harassment Prevention Policy can be resolved through and informal resolution utilizing which of the following methods

A

A) Education/Training for employees
B) Changing work responsibilities between the aggrieved parties
C) Involving the Manager/Supervisor to develop a management plan to ensure a respectful and supportive workplace
D) All of the above

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17
Q

Under the Personal Harassment Prevention Policy, the City of Hamilton is responsible

A

A) Providing a workplace free from all forms of harassment
B) Creating an environment that encourages the reporting of all incidents of personal harassments.
C) both a and b

18
Q

Under the City of Hamilton Personal (Workplace) Harassment Policy, which behaviour is not an offending behaviour and not deemed a harassing behaviour:

A

None of the above

19
Q

In accordance with the City of Hamilton Personal (Workplace) Harassment Policy (Policy HR-62-13); any employee who is found to have violated this policy may be disciplined according to the severity of the actions, up to and including:

A

Termination with cause and without termination pay/severance

20
Q

In accordance with the City of Hamilton Personal (Workplace) Harassment Policy (Policy HR 62-13) the following behavior or comment is not deemed to constitute harassment under the policy:

A

A performance related issue as part of a work related performance appraisal.

21
Q

Where an incident of workplace violence has occurred, it is to be investigated:

A

By the Manager or Supervisor

22
Q

In accordance with the City of Hamilton Violence in the Workplace Prevention Procedure the following is/are roles and or responsibilities of management:

A

A) Advise workers of any actual or potential hazards related to workplace violence
B) Co-operate fully in any investigation of a workplace violence incident
C) Develop emergency response protocols for summoning immediate assistance in situations of possible Workplace violence
D) All of the above

23
Q

Under the Violence in the Workplace Prevention Procedure, employees are required to:

A

Immediately report all incidents of workplace violence to Supervisors or Human Resources

24
Q

In accordance with The City of Hamilton Communication Policy - Media Relations, staff cannot participate in social media on behalf of the City of Hamilton unless they have received authorization from:

A

Department Communications Officer/Public Affairs Coordinator

25
Q

In accordance with The City of Hamilton Communication Policy - Media Relations, Appendix 2 Social Media Use, the purpose and rationale in establishing a Social Media Use Policy is to

A

Limit the liability of employees and the corporation

26
Q

Under the City of Hamilton Substance Policy it is the expectation that employees:

A

A) Must not report for duty while impaired by alcohol or illicit drugs
B) Must not engage in unauthorized consumption of alcohol while on duty or in the workplace
C) Must use medications responsibly ensuring their ability to perform work safely, competently or efficiently is not impaired
D) All of the above

27
Q

Under the City of Hamilton Substance Policy managers and supervisors are responsible for the following:

A

A) Communicate with employees about the need to maintain a workplace that is free from substance abuse
B) Identify and address any situation where an employee appears to be
impaired/unfit to work that could impact their ability to perform their job safely
C) Prohibit without exception the operation of a motor vehicle by an employee who appears impaired/unfit for work
D) All of the above

28
Q

In accordance with the City of Hamilton Substance Use Procedure the following impairment behaviors would give rise to reasonable cause to believe that an employee is impaired/unfit for duty and may be unable to perform their job safely, competently and efficiently:

A

A) Slurred speech
B) Glassy eyes
C) Smell of alcohol or drugs on breath or clothing or in the air surrounding the employee
D) All of the above

29
Q

In accordance with the Substance Use Procedure, Steps - If It Is Suspected That An Employee Is Impaired /Unfit for Duty, a supervisor may undertake the following actions for an employee believed to be impaired/unfit for duty:

A

A) Remove the employee to a private and safe location and seek an explanation for their behavior
B) Seek the opinion of a second supervisor where possible to confirm your observation
C) If there is reasonable cause to believe that an employee is impaired/unfit for duty, the employee must be removed immediately from the workplace
D) All of the above

30
Q

In accordance with the City of Hamilton Smoke Free Workplace Policy the purpose of the Policy is to:

A

Protect employees from the potential hazards relate to direct exposure to environmental tobacco smoke

31
Q

In accordance with the City of Hamilton Smoke Free Workplace Policy it is the responsibility of the supervisor to

A

A) Direct employees who are smoking in a City workplace to stop smoking immediately
B) Provide and post prescribed signs prohibiting smoking in the workplace
C) Ensure that no ashtrays or similar equipment remain in the workplace
D) All of the above

32
Q

Under the definition of Reprisal as part of the Whistleblower By-law which of the following is a measure that falls into the category of Reprisals that could be taken against an employee for a qualifying disclosure:

A

A) Dismissal
B) Denial of a benefit
C) Disadvantaging an employee through a promotion
D) All of the above

33
Q

Under the By-law, the responsibility to determine if a disclosure of serious wrong doing by an employee is deemed a ‘qualifying disclosure’ is the responsibility of:

A

The Director of Audit Services

34
Q

In accordance with the Computer and Technology Acceptable Use policy which of the following is not deemed “Authorized Users” of Computer and Network Services?

A

Cleaning staff with card access to City buildings

35
Q

Under the City of Hamilton Computer and Technology Acceptable Use Policy the City does have the right to monitor:

A

A) All internet sites visited by an authorized city user
B) All personal emails marked ‘private’
C) Both b) & c)

36
Q

Under the City of Hamilton Computer and Technology Acceptable Use Policy it is allowable to bring a flash drive from home and connect to a City computer provided:

A

You virus scan before using the device

37
Q

The City of Hamilton Computer and Technology Acceptable Use Policy considers the following use(s) appropriate:

A

A) Using the internet to conduct research on textile flammability
B) Sending minutes of the OMFPOA chapter meeting
C) Participating in work related mailing lists or forums
D) All of the above

38
Q

Under the City of Hamilton Computer and Technology Acceptable Use Policy utilizing the following software during lunch time is acceptable:

A

None of the above

39
Q

The following is/are not considered a violation of the City of Hamilton Computer and Technology Acceptable Use Policy:

A

None of the above

40
Q

The City of Hamilton Computer and Technology Acceptable Use Policy requires users to log off their computer when?

A

When leaving the workplace for any extended period

41
Q

Which of the following is considered prohibited email/internet use under the City of Hamilton Computer and Technology Acceptable Use Policy?

A

Participating in internet chat groups that are not job related