Continuum of Care Flashcards

1
Q

What is the definition of continuum of care?

A
  • integrated system of care
  • composed of services & integrating mechanisms* which guide/track person(s) over time
  • utilizing comprehensive array of physical/mental health & social services
  • spanning all levels of care intensity (high acute to low acute)
  • ensures that pt’s leaving the hospital receive comprehensive care once home, care doesn’t just stop once they leave the hospital
  • A series of initiating, continuing and concluding care events that result when pt’s seeks providers in one or more environments in the healthcare system
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2
Q

What are three major factors driving healthcare reforms, and consequently, continuum of care?

A

1) Decreased length of hospital stay (LOS)
2) Movement towards more home care/community care (i.e. emphasis on family involvement; recognized need for collaborative partnerships)
3) Regionalization (spreading out of care geographically; impact on concept)

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3
Q

What are the goals of continuum of care?

A

1) Provide seamless care from hospital to home/community
2) Patient/family understands what to expect at each stage of illness and interaction with health care system
3) Maintenance of quality and continuity of pt care in the changing healthcare environment (aim to live and access care in the community)

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4
Q

What are the key elements of continuity of patient care?

A
  • refers to personalized, continuous care
  • begins at point of entry into healthcare system (begin discharge work on admission)
  • continues until patient’s health-related problems / needs resolved by means of
  • interpersonal
  • interdisciplinary
  • collaboration & communication
  • focus on patient / family
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5
Q

Describe the emergence of regionalization:

A

There used to be 20 different health authorities in B.C., but over the years i has been downsized to six (five geographical, one specialty): Northern, Interior, VIHA, Vancouver Coastal and Fraser Health Authority, plus one provincial specialty services (ex. BC Children’s, BC Women’s, BC Cancer Agency)

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6
Q

What are the goals of regionalization?

A
  • Look at unique health care needs of the community
  • Integration of continuum of care concept
  • Reduction in agency centered-ness (ex. cost effective/resource efficient to achieve goals)
  • Promotion of pt centered care through development of inter-disciplinary teams
  • Promote collaborative care between agencies
  • Improve communication between acute care agencies/community agencies to provide continuity of pt care (ex. from home to hospital to home)
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7
Q

What is involved in discharge planning?

A

Nurses play an essential role in helping pt’s/family members make a successful transition from hospital to home, and plan for an effective discharge

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8
Q

What is the three stages of discharge planning in relation to the role of the nurse?

A

STAGE ONE: Nurse’s role, as first point of contact, is to do a holistic admission assessment and caregiver assessment (home environment, social support, pt preference, etc.) (“getting to know the patient”).

STAGE TWO: Nurse as patient advocate (since you know the pt best compared to other HCP’s). Involve other HCP’s in plan, and estimate initial discharge date.

STAGE THREE: Nurse’s role in contacting the community team and gathering necessary information for community referral forms. Helping the patient prepare to go home, ultimately.

STAGE FOUR: making the transition; involves home health nurse, pt, family caregiver, other community members as appropriate; an effective discharge determined by if it supports the 5 standards of Community Home Nursing Care (CHNC)

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9
Q

What are the components of effective discharges?

A
  • Occurred in stages
  • Inter-professional collaboration (trust, blurring boundaries, leadership)
  • Sufficient timing of provision and receipt of information
  • Clear communication (team, pt/family, community)
  • “Close the loop” and “fill the picture”
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10
Q

What are barriers to discharge planning?

A
  • Time constraints (do you have days or months to plan a discharge?)
  • Cost
  • Availability of HCP’s for care continuity
  • Paternalistic attitudes
  • Communication gaps
  • Insufficient resources for need
  • Lack of family caregiver involvement
  • Unclear consideration of home environment
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11
Q

What are the benefits to effective discharge planning?

A
  • Improved quality of care
  • Ease pt fears and insecurities
  • Improved pt outcomes
  • Decreased length of hospital stay
  • Appropriate/timely referrals
  • Decreased duplication of services, post-hospital complications and re-admissions to hospital
  • For the HCP’s, it heightens awareness of resources, decreases frustration and is a more efficient use of professional time
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12
Q

What is the definition of home health according to fraser health?

A
  • Programs and services work in tandem with other parts of the health care system
  • To provide people with the right services at the right time and in the right environment to meet their health care needs.
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13
Q

What are the four key objectives for delivering home health services?

A
  • Provide the support necessary for clients to remain in their own homes for as long as possible
  • Provide at-home services to clients who would otherwise require admission to hospital
  • Provide assisted living and residential care services to clients who can no longer be effectively supported in their own homes
  • Provide End of Life Care
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14
Q

What is the home health philosophy?

A

committed to promoting the - well-being, dignity and independence of clients and their families.
- aims to supplement (not replace) and complement care provided by individuals, families and communities.

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15
Q

What are principles that guide the philosophy of home health care?

A
  • Clients /families should have information needed to make decisions about lifestyle/care.
  • Services will complement/supplement not replace individual’s efforts to care for selves with assistance from family/friends/community
  • Clients have right to make own care decisions including right to ‘live at risk’
  • HHC services will promote the well-being, dignity and independence of clients
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16
Q

What is the need for home services typically triggered by?

A
  • D/C from hospital r/t sudden event i.e. CVA
  • Worsening of chronic health condition requiring more care than available in home setting
  • Person with ongoing difficult health issues finding it more and more difficult to care for themselves at home.
17
Q

Who can initiate the referral process?

A
  • Clients, family, physicians, concerned neighbors can call in to make a referral
  • The hospital can make a referral
  • All referrals go through HHC office Intake nurse
18
Q

What happens once the intake process has been initiated?

A
  • Once the Intake Nurse has a referral she will screen it, prioritize it (1-3) and forward it to the appropriate discipline
  • In the Hospital, referrals to HH are made online.
  • The Hospital Liaison Nurse will respond to discharge planning needs that arise.
19
Q

Who are the primary home health professionals?

A
  • Case Managers
  • Liaison Nurse ( formerly known as Hospital Case Managers; no considered an “emergency service”)
  • Home Care Nurses (RNs & LPNs)
  • Social Worker/Palliative Social - Worker
  • Rehabilitation Therapists (OT/PT)
20
Q

Which additional roles will we see in home care, besides primary HCP’s?

A
  • Clerical Support
  • Unit Aide
  • CRN/Palliative CRN
  • HSCL(Health Services for Community Living)
  • Team Leader
21
Q

Define: Case Management

A

a process whereby information via the assessment is gathered, risks and strengths are identified, care planning is initiated and evaluation is continuous

22
Q

What is the “steps” of the case manager’s process?

A
  1. comprehensive assessment
  2. develop individualized care plan
  3. arrange various services
  4. monitor ongoing client needs
  5. re-assess/review care plan
23
Q

What is the long-term care program?

A

Assists adults who have
chronic, health related
problems to maintain an optimal level of independent functioning

24
Q

What health care resources might a case manager include in their care plans?

A
  • DVA (department of veterans affairs)
  • NetCARE
  • Respite/Respite Beds
  • Community Health Workers
  • Residential Care
  • Assisted Living/Supportive Living
  • AIL Program (life insurance)
25
Q

What community resources might a case manager include in their care plans?

A
  • Family and friend support
  • MOW/Better Meals
  • Life Line
  • Support Groups
  • Equipment Loan Cupboards
  • Red Cross
  • Shopping Programs
  • Hospice Society
  • Seniors Peer Counselors
26
Q

What is the responsibility of direct care providers?

A
  • Assess
  • Direct Care
  • Teaching
  • Supportive Counseling
  • Referrals
  • End of Life Care
  • Coordinate Care
27
Q

What can LPN’s do in the home health setting?

A
  • Restricted scope of practice
  • Simple dressings
  • Can perform some delegation of tasks (ex. medication management, catheter care, ostomy care)
28
Q

What is the role of OT’s and PT’s in home health?

A
  • Assessments for adaptive aids
  • Mobility aids
  • Equipment needs
  • Safety in the home (clients and HSW)
  • Falls prevention
  • Post surgical therapy.
29
Q

What is the role of social workers in home health?

A
  • Assisting with complex care needs of clients
  • Financial assistance
  • Housing issues
  • Substance abuse issues
  • Abuse issues
30
Q

Describe the cost for services from home health:

A
  • No cost for the visits from Home Health Professionals, but there may be a cost to receiving support in the home from CHW, dependent on a few criteria
  • Criteria depends on which program they are on (ex. palliative?); if client is coming out of hospital (likely to receive 2 free weeks); if pt is to receive services for extended time, then charge based on a financial assessment
31
Q

Who is eligible for home health services?

A
  • Canadian Citizen or landed immigrant status
  • BC residency
  • Require care following D/C from hospital, care at home rather than hospital, or care because of a terminal illness
  • Have a local doctor (ideally)
  • Does NOT serve patients with development disabilities
32
Q

Who is eligible for subsidized services?

A
  • 19 years of age or >
  • Lived in BC for 3 months
  • Canadian citizen or permanent resident status*
  • Unable to function independently because of chronic health-related problems or have been diagnosed with an end-stage illness
33
Q

What is the role of community health workers in home health?

A

Can perform select delegated tasks from a nurse (DOT’s) (often medications, catheter care, eye drops, ostomy care, cream application)