consumer rights and resposibilities

Question 1

what are the consumer rights

Answer 1

right to choice
right to truthful information
right to quality
right to safety
right to redress

Question 2

what are the consumer responsibilities

Answer 2

be informed about products and services they are purchasing
be informed about consumer rights and laws
examine products for faults or defects before buying
keep receipts

Question 3

what is the sale of goods and supply of services act 1980

Answer 3

goods offered for sale must be :
merchantable quality- eg echrimas lights should switch on
be fit for purpose- eg fridge must keep food cold
be as described - eg if a bag is said to be leather it must be leather

Question 4

how does the consumer act 2007 protect consumers

Answer 4

protects against false or mis leading claims
protects against false or misleading prices