Consumer Protection Flashcards
1
Q
What is consumer protection?
A
Group of laws designed to ensure the rights of the consumer when purchasing a good or service
2
Q
Reasons why we have consumer protection
A
- to prevent fraud
- to give customer what they paid for
- to ensure high customer service
3
Q
Explain how consumer protection can affect a small business
A
- increase costs for higher quality production
- better quality control
- better customer service
4
Q
What is weight and measures act?
A
-
