Consumer Protection Flashcards

1
Q

What is consumer protection?

A

Group of laws designed to ensure the rights of the consumer when purchasing a good or service

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2
Q

Reasons why we have consumer protection

A
  • to prevent fraud
  • to give customer what they paid for
  • to ensure high customer service
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3
Q

Explain how consumer protection can affect a small business

A
  • increase costs for higher quality production
  • better quality control
  • better customer service
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4
Q

What is weight and measures act?

A

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