consumer protection Flashcards

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1
Q

There are federal, state and local laws that protect

A

the consumer from abusive business practices.

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2
Q

FTC

A

Federal Trade Commission

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3
Q

Federal Trade Commission

A

prevents unfair methods of competition and unfair or deceptive practices

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4
Q

Debt collection practices

A

Abusive, deceptive, and unfair practices by debt collectors in collecting consumer debts are prohibited by the federal Fair Debt

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5
Q

Federal law and many states have laws that

A

regulate debt collection practices.

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6
Q

Abusive, deceptive, and unfair practices by debt collectors in collecting consumer debts are prohibited by

A

the federal Fair Debt Collection Practices Act.

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7
Q

Whose responsibility is it to provide consumer protection- the state or the federal government?

A

state

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8
Q

What is a cease and desist order

A
  • Orders to stop a certain practice
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9
Q

What is fair debt collection practices act

A

makes abusive deceptive and unfair practices by debt collectors in collecting consumer debts illegal

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10
Q

What does fair debt collection act prohibit a number of collection practices, including (name 5)

A

Communicating with the consumer who is represented by an attorney.
•Communicating with the consumer at unusual or inconvenient hours.
•Harassing , oppressive or abusive conduct.
False, deceptive or misleading representation
•Unfair or unconscionable means to collect any debt

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