consumer protection Flashcards
There are federal, state and local laws that protect
the consumer from abusive business practices.
FTC
Federal Trade Commission
Federal Trade Commission
prevents unfair methods of competition and unfair or deceptive practices
Debt collection practices
Abusive, deceptive, and unfair practices by debt collectors in collecting consumer debts are prohibited by the federal Fair Debt
Federal law and many states have laws that
regulate debt collection practices.
Abusive, deceptive, and unfair practices by debt collectors in collecting consumer debts are prohibited by
the federal Fair Debt Collection Practices Act.
Whose responsibility is it to provide consumer protection- the state or the federal government?
state
What is a cease and desist order
- Orders to stop a certain practice
What is fair debt collection practices act
makes abusive deceptive and unfair practices by debt collectors in collecting consumer debts illegal
What does fair debt collection act prohibit a number of collection practices, including (name 5)
Communicating with the consumer who is represented by an attorney.
•Communicating with the consumer at unusual or inconvenient hours.
•Harassing , oppressive or abusive conduct.
False, deceptive or misleading representation
•Unfair or unconscionable means to collect any debt