Consumer & Carer Participation

Question 1

What is one of the most fundamental changes in medicine in regard to patients?

Answer 1

Patients-> Clients (some argue “consumers”). Used to not have any say in treatment.

Question 2

What is the Health Consumer Participation Movement?

Answer 2

Came from two main sources:
1. the rights of consumer in capitalist system
2. Fundamental Christian ethic that each human life is equal
Movement of health care from “medicine prescribed” to “service provider”- power shift between provider and user.

Question 3

What does the Consumer movement focus on?

Answer 3

rights of people with mental illnesses to be treated as people, not an illness. Rights to accurate info and collab treatment. Attempt to combat stigma.

Question 4

What are some of Lloyd and Kings 11 practical ways of involving Consumer and carer in delivery of service?

Answer 4

individual service plans, evaluation of service and programs, completion of surveys, membership of committees, as staff and consultants, training of staff research, program development

Question 5

What are two types of client centered approaches?

Answer 5

Micro level: participation in clinical process-planning and treatment decisions.
Macro level: broader decisions, representative role incl planning and reform processes.

Question 6

What is participation, consultation and tokenism?

Answer 6

Participation: Active shaping service/support/treatment direction/evaluation
Consultation: asked opinions or thoughts which may or may not be used to shape service
Tokenism: Having consumer representation on committees etc but voice not given any power