Consultancy Services

Question 1

Steps to ensure project success:

Answer 1

• Agree with the client the scope of services
• Understand the client expectations
• Manage and monitor the resources during the contract
• Set clear and realistic KPI’s

Question 2

What KPI stands for? Provide an example

Answer 2

Key Performance Indicator
Can be maintaining programme time scales
Good collaborative approach

Question 3

What is a role and responsibility matrix?

Answer 3

Details all the necessary stakeholders and clarifies responsibilities amongst cross-functional teams and their involvement level in a project.

Question 4

What is a RACI matrix?

Answer 4

RACI is an acronym derived from the four key responsibilities most typically used: responsible, accountable, consulted, and informed. It is used for clarifying and defining roles and responsibilities in cross-functional or departmental projects and processes

Question 5

Why checking the PI is relevant to the client specific needs?

Answer 5

Depending on the client’s project needs, the PI levels vary. This relates to the value of the project and the client’s liabilities.

Question 6

How did you Taylor the monthly report? Bingham.

Answer 6

I included the clients approval process and dates and project progress. This helped the client to understand better the project progress and time scales.

Question 7

House extension. What was discussed?

Answer 7

It mainly was in regards the site meetings, and the client meetings. I arranged for both meetings to happen on the same day, and provided a fee for any extra meeting required.