Configuration & Programming Flashcards
What is programming?
A process that leads from an original formulation of a computing problem to executable computer programs
What is tailoring? (Definition)
Tailoring ERP systems means changing something of the ERP system we have in the organization
3 choices of ERP implementation
Tailoring ERP, Organizational adaptation or live with problems
ERP maintenance activities
Corrective, adaptive, perfective, preventive
Typology of ERP tailoring types
Configuration, Bolt-ons, Screen masks, Extended reporting, Workflow programming, User exits, ERP programming, Interface development, Package code modification
Consequences for system maintenence
How extensively? How well is tailoring done?
Define “failure” (3 resolutions types)
Resolution 1: Project success
Resolution 2: Project challenged
Resolution 3: Project impaired
How can we learn from failures? (two perspectives)
Interpretivistic and positivistic
5 types of failures
Correspondence failure, process failure, interaction failure, expectation failure, business ethos failure
Domains of IS failure assessment (model)
Organization, user, data, technology
Mention all the classical mistakes + link to best practices
People, Processes, Product, Technology
Which method do you use to study failure?
Induction - first you observe the failure, then you examine it and finally you make a theory about it
