Conduct, Rules, Ethics & Professional Pract (Level 1) Flashcards

1
Q

Can you explain the general overview of the New Rules of Conduct (February 2022)?

A

The new rules of conduct contains 5 rules of conduct that apply to all members and firms regulated by RICS.

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2
Q

There are 5 New Rules of Conduct, can you pick one and explain what it is

A

Rule 1 requires members and firms to be honest, act with integrity and comply with professional obligations.

Example behaviours include:

1.1 Not to mislead others by acts or omissions
1.2 Not to be influenced improperly by others, such as awarding contracts due to receiving work referrals, gifts or hospitality.

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3
Q

Give an example of one Rule that you comply with every day?

A

Rule 4 - treat others with respect and encourage diversity and inclusion

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4
Q

What is included in Appendix A (Professional Obligations) in the New Rules of Conduct

A

Core professional obligations for members and regulated firms.
1. members must comply with CPD requirements
2.Members must cooperate with RICS
3.
4.
5.
6.
7.

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5
Q

What do you need to do if you set up in practice?

A

Publish a complaints handling procedure
Ensure current and previous professional work is covered by indemnity cover
Sole principal firms make arrangements for work to continue i their absence due to incapacity, death, absence or inability to work

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6
Q

What are the CPD requirements for a chartered surveyor? What about ethics?

A

Members must undertake at least 20 hours of CPD each year, including 10 hours of formal.

Members are required to undertake learning in relation to the RICS Global Professional and Ethical Standards at least once every three years. Members are required to complete the Professionalism module once every 3 years.

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7
Q

Why would you require Professional Indemnity Insurance (PII) if you were to set up in private practice?

A

To indemnify you against any claims for advice you have provided in a professional capacity.

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8
Q

How would you assess the level of PII you would need when setting up in private practice?

A

By referring to the current version of the RICS UK professional
indemnity insurance requirements Regulation document which sets out the minimum level of cover, maximum uninsured excess and other requirements such as run-off cover.

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9
Q

Would the PII indemnity levels increase as your business expanded?

A

yes, if your firm’s previous years turnover exceeded the threshold

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10
Q

When would you arrange PII run off cover and why and how long is it held for?

A

When the firm ceases to trade, such as due to retirement or closing the firm. Run-off cover indemnifies against claims for work completed for a period of six years
from the expiry date of the policy in force at the time of cessation. Run off cover should run for a minimum period of six years from the cessation of the practice.

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11
Q

How would you protect your client’s interests if you decided to give up practice?

A
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12
Q

How would you determine the time-period that run off cover would need to be provided?

A

Six years from the expiry o the policy in force at the time the practice ceased to trade.

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13
Q

With regards to client’s money, how should you name the bank account you are required to set up for this purpose?

A

client money accounts should include the word CLIENT and the name of the firm. Discrete client money accounts should include an identifier such as the name of the client or property.

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14
Q

How would you advise your client to give assurance as to how you were going to hold their money, so that it would be securely kept and accounted for?

A

Provide the client written confirmation that client money will be held in a client money account, provide account details and confirm that the RICS-regulated firm has exclusive control over the money.

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15
Q

Why do we ring-fence Clients’ Money placed in our trust?

A

To ensure client money is kept safe is immediately available, and the bank is not entitled to offset or transfer client money against any money owed on other accounts.

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16
Q

What would be your approach of the client wished to pay you in advance for your services?

A
17
Q

What would happen if your employer’s rules conflicted with the RICS rules? Which takes precedence?

A
18
Q

If a conflict of interest arose within your business, what advice would you give to colleagues or clients on how to deal with it?

A
19
Q

If you carried out work for a client and he decided to pay you in cash, what advice would you give to them and would you readily accept it?

A
20
Q

Ensure that you are familiar with the UK Bribery Act 2010?

A
21
Q

Can you explain the process for safeguarding clients’ interests in the event of death or prolonged illness of a sole trader Chartered Surveyor?

A
22
Q

When does a firm have to register with the RICS?

A
23
Q

What is a Locum employed for?

A
24
Q

Who can take on the role of a Locum?

A
25
Q

Explain the current CPD requirements for members, don’t forget the Ethics refresher

A

Members must undertake at least 20 hours of CPD each year, including 10 hours of formal (or structured) learning.

Members must complete the Ethics refresher every three years.

26
Q

If you received a complaint about the service, you had provided how would you deal with it and what are the timescales for responding?

A
27
Q

Discuss a relevant third-party redress mechanism and their role?

A
28
Q

If a friend asked you for an opinion on a project, they were considering carrying out what advice would you give them?

A
29
Q

If you and a colleague were invited to a consultants Christmas Party, what advice would you give to your colleague, what are the guidelines for dealing with an offer of a gift or hospitality and when may acceptance be appropriate?

A
30
Q

What would you advise if a client approached you and asked if you would work for them directly instead of your employer to reduce their cost?

A
31
Q

How would you describe ‘conduct befitting’ a Chartered Surveyor?

A
32
Q

What Laws and regulations govern the formation and workings of RICS?

A
33
Q

Ensure that you are familiar with the Money Laundering Regulations 2017?

A
34
Q

What is a Money Laundering Red flag? Example?

A
35
Q

What are the duties of the Responsible Principal?

A

The Responsible Principal will be the primary contact for RICS within the firm and will be
responsible and accountable for but not limited to:
* ensuring the firm has appropriate measures in place for its Principals and employees to
fully comply with RICS standards and requirements and provide evidence of this if
required to do so;
* ensuring the firms systems and controls meet legal requirements and provide evidence
of this if required to do so;
* ensuring all information provided to RICS is truthful and report any material changes to
RICS; and
* ensuring that there are adequate processes and systems to record any failures to
comply with RICS and/or legal requirements and provide evidence of this if required to
do so.

36
Q

What are the RICS disciplinary Penalties?

A

Regulatory Compliance Order?

A Regulatory Compliance Order shall consist of one or more of the following:

Caution
Reprimand
A requirement that the Regulated Member gives one or more undertakings as to future conduct
A requirement that the Regulated Member takes or stops taking certain actions within a specified period of time
Conditions on the Regulated member’s continued membership of RICS
Conditions on a Regulated Members registration for regulation
A requirement that the Regulated Member pays a fine of up to £2000 per breach
The new rules allow RICS to agree to impose cautions and reprimands which was previously not available through Consent Orders.

37
Q

What are the RICS three document statuses/types?

A

Standard (International Standard)
Practice Statement
Guide