Competencies - Interpretations Flashcards

1
Q

Action oriented – what does it mean when low? (aka, potential underuse)

A
  • Spends too much time planning
    and looking for information.
  • Shows little or no initiative in tough
    situations.
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2
Q

Action oriented – what does it mean when high? (aka, potential overuse)

A
  • Wastes energy by immediately
    tackling an issue, forcing rework
    along the way.
  • Acts without purpose,
    consideration of consequences, or
    buy-in from others
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3
Q

Balances Stakeholders – what does it mean when low? (aka, potential underuse)

A
  • Tends to focus on pleasing
    individual stakeholders.
  • Tends to rely on stakeholder input
    to justify decisions already made.
  • Defines stakeholders narrowly
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4
Q

Balances Stakeholders – what does it mean when high? (aka, potential overuse)

A
  • Relies too much on stakeholder
    consensus for decision making.
  • Allows stakeholders more than ideal
    amount of sway in determining
    strategic direction.
  • Is too focused on building
    consensus.
  • Is more accommodating than ideal.
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5
Q

Being Resilient – what does it mean when low? (aka, potential underuse)

A
  • Gets rattled in high-pressure
    situations.
  • Does not learn from adversity.
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6
Q

Being Resilient – what does it mean when high? (aka, potential overuse)

A
  • Allows stress to pile up, risking
    burnout.
  • Is overconfident, minimizing
    severity of trouble.
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7
Q

Builds Effective Teams – what does it mean when low? (aka, potential underuse)

A
  • Rewards individual effort rather
    than team achievement.
  • Does not assemble the right talent.
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8
Q

Builds Effective Teams – what does it mean when high? (aka, potential overuse)

A
  • Focuses so much on teaming
    behavior that results may suffer.
  • Does not develop individual
    leaders.
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9
Q

Builds Networks – what does it mean when low? (aka, potential underuse)

A
  • Does not act as quickly as ideal to
    remove organizational barriers to
    informal networking.
  • Misses opportunities to connect the
    right people to each other.
  • Does not spend an ideal amount of
    time building relationships outside
    the organization.
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10
Q

Builds Networks – what does it mean when high? (aka, potential overuse)

A
  • Overemphasizes focus on
    relationships.
  • Continues to broker relationships
    long after introductions have been
    made.
  • Is perceived as “too political”.
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11
Q

Collaborates – what does it mean when low? (aka, potential underuse)

A
  • Values own interest over others.
  • Does not encourage
    communication between groups
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12
Q

Collaborates – what does it mean when high? (aka, potential overuse)

A
  • Is overly consensus-driven,
    struggling to make decisions in a
    timely manner.
  • Is too accommodating, finding it
    difficult to make tough decisions.
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13
Q

Communicates Effectively – what does it mean when low? (aka, potential underuse)

A
  • Does not take the time to listen to
    others’ viewpoints.
  • Is not timely with the information
    they share.
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14
Q

Communicates Effectively – what does it mean when high? (aka, potential overuse)

A
  • Overinforms, giving out information
    that isn’t helpful or harms
    productivity.
  • Invests too much time in crafting
    communication.
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15
Q

Courage – what does it mean when low? (aka, potential underuse)

A
  • Is not direct enough in addressing
    difficult issues.
  • Prefers not to take a strong stand
    on highly visible, conflict-ridden
    issues.
  • Is more conservative in sharing
    strong opinions and beliefs.
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16
Q

Courage – what does it mean when high? (aka, potential overuse)

A
  • Communicates rather bluntly when
    a more nuanced approach might be beneficial.
  • Is less likely to allow difficult issues
    to resolve themselves.
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17
Q

Customer Focus – what does it mean when low? (aka, potential underuse)

A
  • Does not consider customer
    feedback important when making
    product or service improvements.
  • Focuses on internal activities
    instead of the customer.
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18
Q

Customer Focus – what does it mean when high? (aka, potential overuse)

A
  • Prioritizes information about
    customers over other important
    business realities.
  • Makes promises to the customer
    that the organization is unable to
    keep.
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19
Q

Cultivates Innovation – what does it mean when low? (aka, potential underuse)

A
  • Favors incremental over
    revolutionary changes.
  • Relies on proven methods for
    generating value.
  • Is less comfortable experimenting.
  • Is skeptical of the new or different.
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20
Q

Cultivates Innovation – what does it mean when high? (aka, potential overuse)

A
  • Gravitates toward the new in favor
    of the old.
  • Relentlessly pursues change,
    potentially at the cost of efficiency
    and reliability.
  • Pushes for breakthroughs that
    the organization is not ready to
    implement.
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21
Q

Decision Quality – what does it mean when low? (aka, potential underuse)

A
  • Approaches decisions haphazardly
    or delays decision making.
  • Makes decisions based on
    incomplete data or inaccurate
    assumptions.
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22
Q

Decision Quality – what does it mean when high? (aka, potential overuse)

A
  • Is overly confident about own
    decision-making capability.
  • Is excessively methodical or slow.
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23
Q

Develops Talent – what does it mean when low? (aka, potential underuse)

A
  • Concentrates on the development
    of a few at the expense of many.
  • Undervalues or overlooks people
    with potential.
  • Over-relies on talent systems.
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24
Q

Develops Talent – what does it mean when high? (aka, potential overuse)

A
  • Over-relies on building all talent
    capabilities from scratch.
  • Has unrealistic standards for talent.
  • Overestimate people’s capacity or
    potential for growth.
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25
Q

Directs Work – what does it mean when low? (aka, potential underuse)

A
  • Saves high-profile for self.
  • Does not measure progress in a
    structured way.
26
Q

Directs Work – what does it mean when high? (aka, potential overuse)

A
  • Is overly directive, stifling creativity
    and initiative.
  • Is too liberal in giving authority to
    those that shouldn’t have it.
27
Q

Drives Engagement – what does it mean when low? (aka, potential underuse)

A
  • Assumes a vision will “cascade”
    throughout the organization.
  • Pushes and drives more than
    inspires.
28
Q

Drives Engagement – what does it mean when high? (aka, potential overuse)

A
  • Leaves others behind by being
    focused too far into the future.
  • Takes too much responsibility for
    other people’s motivation and
    commitment.
  • Cheer others on at the expense of
    holding them to high standards.
29
Q

Drives Results – what does it mean when low? (aka, potential underuse)

A
  • Does the least to get by.
  • Procrastinates.
  • Is reluctant to push for results.
30
Q

Drives Results – what does it mean when high? (aka, potential overuse)

A
  • Is so deadline oriented that s/he
    pushes to get something done
    rather that pausing to “do it right”.
  • Sticks with effort beyond reason.
31
Q

Ensures Accountability – what does it mean when low? (aka, potential underuse)

A
  • Holds others accountable, but not
    consistently.
  • Takes less action based on
    “dashboard metrics”.
  • Does not promote a sense of
    urgency.
32
Q

Ensures Accountability – what does it mean when high? (aka, potential overuse)

A
  • Holds people accountable in a way
    that decreases intrinsic drive to
    perform.
  • Promotes a constant sense of
    urgency that does not allow for
    prioritization.
  • Enforces accountability without
    considering what is needed to
    deliver.
33
Q

Global Perspective – what does it mean when low? (aka, potential underuse)

A
  • Lands on a preferred approach
    rather than multiple options when
    addressing global issues.
  • May default to a home region or
    local point of view.
  • Prefers things to be done
    consistently worldwide.
  • Is slower to bring regions into the
    fold.
34
Q

Global Perspective – what does it mean when high? (aka, potential overuse)

A
  • Minimizes local needs,
    overemphasizing global issues.
  • Pushes for opportunities on a
    global scale that the organization
    may not be prepared for.
  • Calls upon global experience that
    does not apply to the current
    situation.
35
Q

Instills Trust – what does it mean when low? (aka, potential underuse)

A
  • Covers up mistakes.
  • Is not open and transparent.
36
Q

Instills Trust – what does it mean when high? (aka, potential overuse)

A
  • Pushes openness and honesty to
    the point of being disruptive.
  • Is extremely direct, appearing
    overly judgmental.
37
Q

Interpersonal Savvy – what does it mean when low? (aka, potential underuse)

A
  • Expresses views in a blunt or
    insensitive manner.
  • Builds few relationships.
38
Q

Interpersonal Savvy – what does it mean when high? (aka, potential overuse)

A
  • Makes ineffective decisions due to a
    strong need to be liked.
  • Is seen as lacking authenticity.
39
Q

Manages Ambiguity – what does it mean when low? (aka, potential underuse)

A
  • Adds to the uncertainty and stress.
  • Does not help others manage
    ambiguity.
  • Has a high need for concrete
    information before acting.
  • Likes the familiar, sure path.
40
Q

Manages Ambiguity – what does it mean when high? (aka, potential overuse)

A
  • Draws conclusions too soon.
  • Changes directions and priorities
    too often.
  • Takes action without adequate
    information.
  • Be overly tolerant of risk.
41
Q

Manages Conflict – what does it mean when low? (aka, potential underuse)

A
  • Accommodates, and wants
    everyone to get along.
  • Avoids tough conversations.
  • Seeks to “win” arguments rather
    than find consensus.
  • Takes sides before knowing all
    information.
42
Q

Manages Conflict – what does it mean when high? (aka, potential overuse)

A
  • Push for resolution before others
    are ready.
  • Become too involved in every
    disagreement.
43
Q

Nimble Learning – what does it mean when low? (aka, potential underuse)

A
  • Shows lower tolerance for failure.
  • Lacks optimal patience for
    experimentation.
  • Is less likely to reflect on successes
    and failures.
44
Q

Nimble Learning – what does it mean when high? (aka, potential overuse)

A
  • Is overly willing to invest in riskier,
    experimental approaches.
  • Is overly tolerant of risk to the
    bottom line.
  • Takes unnecessary risks.
45
Q

Optimizes Work Processes – what does it mean when low? (aka, potential underuse)

A
  • Works in a disorganized fashion.
  • Accepts processes as they
    are, paying little attention to
    improvement.
46
Q

Optimizes Work Processes – what does it mean when high? (aka, potential overuse)

A
  • Oversimplifies processes.
  • Tinkers with processes that are
    working sufficiently well already.
  • Is overly focused on efficiency.
47
Q

Persuades – what does it mean when low? (aka, potential underuse)

A
  • Relies on hierarchical power to
    influence.
  • Does not take enough time to
    convince others.
  • Does not provide enough
    supporting evidence when
    communicating direction.
  • Is less skilled at articulating a
    compelling argument.
48
Q

Persuades – what does it mean when high? (aka, potential overuse)

A
  • Persuades people to commit to
    something they are not prepared
    for.
  • They oversell.
  • Reluctant to take an unpopular
    stance.
49
Q

Plans and Aligns – what does it mean when low? (aka, potential underuse)

A
  • Shifts priorities too frequently.
  • Does not always clearly
    communicate strategic objectives
    to all levels of the organization.
  • Does not prioritize contingency
    planning.
  • Is too flexible on goals and
    timeframes.
50
Q

Plans and Aligns – what does it mean when high? (aka, potential overuse)

A
  • Sets direction and does not deviate
    from established goals even when
    new information becomes available.
  • Intercedes when organizational
    systems could have addressed
    barriers.
  • Engages in overly rigorous
    budgeting and resource allocation,
    distracting attention from the
    “bigger picture”.
51
Q

Resourcefulness – what does it mean when low? (aka, potential underuse)

A
  • Does not think creatively to get
    what is needed.
  • Relies on the same resources over
    and over, not adjusting swiftly
    enough.
52
Q

Resourcefulness – what does it mean when high? (aka, potential overuse)

A
  • Stretches available resources
    beyond capacity.
  • Uses resources inefficiently or
    wastes them.
53
Q

Self-Development – what does it mean when low? (aka, potential underuse)

A
  • Is comfortable with current skills.
  • Avoids stretch assignments.
  • Is fearful of making mistakes that
    accompany development.
54
Q

Self-Development – what does it mean when high? (aka, potential overuse)

A
  • Focuses on own development
    at the expense of meeting other
    obligations.
  • Jump from one self-help solution to
    another
55
Q

Situational Adaptability – what does it mean when low? (aka, potential underuse)

A
  • Pauses before adapting to a
    changing environment.
  • Prefers that organizational
    structures and systems stay
    relatively stable.
  • Slower to notice changing
    situational demands.
56
Q

Situational Adaptability – what does it mean when high? (aka, potential overuse)

A
  • Adapts quickly and may leave
    others behind.
  • Makes more changes than the
    organization can readily absorb.
  • Is more changeable and
    unpredictable than ideal.
57
Q

Strategic Mindset – what does it mean when low? (aka, potential underuse)

A
  • More focused on short-term tactics.
  • Less confident in projecting future
    scenarios.
  • Prefers to focus on the here and
    now.
58
Q

Strategic Mindset – what does it mean when high? (aka, potential overuse)

A
  • Gravitates toward future
    possibilities and focus less on
    current realities.
  • Pushes for breakthroughs that
    the organization is not ready to
    implement.
  • Is too theoretical, think too big.
59
Q

Values Differences – what does it mean when low? (aka, potential underuse)

A
  • Treats everybody the same without
    regard to their differences.
  • Stereotypes people.
  • Believes their way is the “best” way.
60
Q

Values Differences – what does it mean when high? (aka, potential overuse)

A
  • Prioritizes valuing difference over-achieving results.