Competencies - Interpretations Flashcards
Action oriented – what does it mean when low? (aka, potential underuse)
- Spends too much time planning
and looking for information. - Shows little or no initiative in tough
situations.
Action oriented – what does it mean when high? (aka, potential overuse)
- Wastes energy by immediately
tackling an issue, forcing rework
along the way. - Acts without purpose,
consideration of consequences, or
buy-in from others
Balances Stakeholders – what does it mean when low? (aka, potential underuse)
- Tends to focus on pleasing
individual stakeholders. - Tends to rely on stakeholder input
to justify decisions already made. - Defines stakeholders narrowly
Balances Stakeholders – what does it mean when high? (aka, potential overuse)
- Relies too much on stakeholder
consensus for decision making. - Allows stakeholders more than ideal
amount of sway in determining
strategic direction. - Is too focused on building
consensus. - Is more accommodating than ideal.
Being Resilient – what does it mean when low? (aka, potential underuse)
- Gets rattled in high-pressure
situations. - Does not learn from adversity.
Being Resilient – what does it mean when high? (aka, potential overuse)
- Allows stress to pile up, risking
burnout. - Is overconfident, minimizing
severity of trouble.
Builds Effective Teams – what does it mean when low? (aka, potential underuse)
- Rewards individual effort rather
than team achievement. - Does not assemble the right talent.
Builds Effective Teams – what does it mean when high? (aka, potential overuse)
- Focuses so much on teaming
behavior that results may suffer. - Does not develop individual
leaders.
Builds Networks – what does it mean when low? (aka, potential underuse)
- Does not act as quickly as ideal to
remove organizational barriers to
informal networking. - Misses opportunities to connect the
right people to each other. - Does not spend an ideal amount of
time building relationships outside
the organization.
Builds Networks – what does it mean when high? (aka, potential overuse)
- Overemphasizes focus on
relationships. - Continues to broker relationships
long after introductions have been
made. - Is perceived as “too political”.
Collaborates – what does it mean when low? (aka, potential underuse)
- Values own interest over others.
- Does not encourage
communication between groups
Collaborates – what does it mean when high? (aka, potential overuse)
- Is overly consensus-driven,
struggling to make decisions in a
timely manner. - Is too accommodating, finding it
difficult to make tough decisions.
Communicates Effectively – what does it mean when low? (aka, potential underuse)
- Does not take the time to listen to
others’ viewpoints. - Is not timely with the information
they share.
Communicates Effectively – what does it mean when high? (aka, potential overuse)
- Overinforms, giving out information
that isn’t helpful or harms
productivity. - Invests too much time in crafting
communication.
Courage – what does it mean when low? (aka, potential underuse)
- Is not direct enough in addressing
difficult issues. - Prefers not to take a strong stand
on highly visible, conflict-ridden
issues. - Is more conservative in sharing
strong opinions and beliefs.
Courage – what does it mean when high? (aka, potential overuse)
- Communicates rather bluntly when
a more nuanced approach might be beneficial. - Is less likely to allow difficult issues
to resolve themselves.
Customer Focus – what does it mean when low? (aka, potential underuse)
- Does not consider customer
feedback important when making
product or service improvements. - Focuses on internal activities
instead of the customer.
Customer Focus – what does it mean when high? (aka, potential overuse)
- Prioritizes information about
customers over other important
business realities. - Makes promises to the customer
that the organization is unable to
keep.
Cultivates Innovation – what does it mean when low? (aka, potential underuse)
- Favors incremental over
revolutionary changes. - Relies on proven methods for
generating value. - Is less comfortable experimenting.
- Is skeptical of the new or different.
Cultivates Innovation – what does it mean when high? (aka, potential overuse)
- Gravitates toward the new in favor
of the old. - Relentlessly pursues change,
potentially at the cost of efficiency
and reliability. - Pushes for breakthroughs that
the organization is not ready to
implement.
Decision Quality – what does it mean when low? (aka, potential underuse)
- Approaches decisions haphazardly
or delays decision making. - Makes decisions based on
incomplete data or inaccurate
assumptions.
Decision Quality – what does it mean when high? (aka, potential overuse)
- Is overly confident about own
decision-making capability. - Is excessively methodical or slow.
Develops Talent – what does it mean when low? (aka, potential underuse)
- Concentrates on the development
of a few at the expense of many. - Undervalues or overlooks people
with potential. - Over-relies on talent systems.
Develops Talent – what does it mean when high? (aka, potential overuse)
- Over-relies on building all talent
capabilities from scratch. - Has unrealistic standards for talent.
- Overestimate people’s capacity or
potential for growth.