Competencies - Definitions

Question 1

Business Insight definition

Answer 1

Applying knowledge of business and the marketplace to advance the organization’s goals.

Question 2

Customer Focus definition

Answer 2

Building strong customer relationships and delivering customer-centric solutions

Question 3

Financial Acumen definition

Answer 3

Interpreting and applying understanding of key financial indicators to make better business decisions.

Question 4

Tech Savvy definition

Answer 4

Anticipating and adopting innovations in business-building digital and technology applications.

Question 5

Manages Complexity definition

Answer 5

Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Question 6

Decision Quality definition

Answer 6

Making good and timely decisions that keep the organization moving forward.

Question 6

Balances Stakeholders definition

Answer 6

Anticipating and balancing the needs of multiple stakeholders.

Question 7

Global Perspective definition

Answer 7

Taking a broad view when approaching issues, using a global lens.

Question 8

Cultivates Innovation definition

Answer 8

Creating new and better ways for the organization to be successful.

Question 9

Strategic Mindset definition

Answer 9

Seeing ahead to future possibilities and translating them into breakthrough strategies.

Question 10

Action Oriented definition

Answer 10

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Question 11

Resourcefulness definition

Answer 11

Securing and deploying resources effectively and efficiently.

Question 12

Directs Work definition

Answer 12

Providing direction, delegating, and removing obstacles to get work done.

Question 13

Plans and Aligns definition

Answer 13

Planning and prioritizing work to meet commitments aligned with organizational goals.

Question 14

Optimizes Work Processes definition

Answer 14

Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Question 15

Ensures Accountability definition

Answer 15

Holding self and others accountable to meet commitments.

Question 16

Drives Results definition

Answer 16

Consistently achieving results, even under tough circumstances.

Question 17

Collaborates definition

Answer 17

Building partnerships and working collaboratively with others to meet shared objectives.

Question 18

Manages Conflict definition

Answer 18

Handling conflict situations effectively, with a minimum of noise.

Question 19

Interpersonal Savvy definition

Answer 19

Relating openly and comfortably with diverse groups of people.

Question 20

Builds Networks definition

Answer 20

Effectively building formal and informal relationship networks inside and outside the organization.

Question 21

Attracts Top Talent definition

Answer 21

Attracting and selecting the best talent to meet current and future business needs.

Question 22

Develops Talent definition

Answer 22

Developing people to meet both their career goals and the organization’s goals.

Question 23

Values Differences definition

Answer 23

Recognizing the value that different perspectives and cultures bring to an organization.

Question 24

**Builds Effective Teams** definition

Answer 24

Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Question 25

**Communicates Effectively** definition

Answer 25

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Question 26

**Drives Engagement** definition

Answer 26

Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Question 27

**Organizational Savvy** definition

Answer 27

Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Question 28

**Persuades** definition

Answer 28

Using compelling arguments to gain the support and commitment of others.

Question 29

**Drives Vision and Purpose** definition

Answer 29

Painting a compelling picture of the vision and strategy that motivates others to action.

Question 30

**Courage** definition

Answer 30

Stepping up to address difficult issues, saying what needs to be said.

Question 31

**Instills Trust** definition

Answer 31

Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Question 32

**Demonstrates Self-Awareness** definition

Answer 32

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Question 33

**Self-Development** definition

Answer 33

Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Question 34

**Manages Ambiguity** definition

Answer 34

Operating effectively, even when things are not certain or the way forward is not clear.

Question 35

**Nimble Learning** definition

Answer 35

Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Question 36

**Being Resilient** definition

Answer 36

Rebounding from setbacks and adversity when facing difficult situations.

Question 37

**Situational Adaptability** definition

Answer 37

Adapting approach and demeanor in real time to match the shifting demands of different situations.