Competencies - Definitions Flashcards
Business Insight definition
Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer Focus definition
Building strong customer relationships and delivering customer-centric solutions
Financial Acumen definition
Interpreting and applying understanding of key financial indicators to make better business decisions.
Tech Savvy definition
Anticipating and adopting innovations in business-building digital and technology applications.
Manages Complexity definition
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Decision Quality definition
Making good and timely decisions that keep the organization moving forward.
Balances Stakeholders definition
Anticipating and balancing the needs of multiple stakeholders.
Global Perspective definition
Taking a broad view when approaching issues, using a global lens.
Cultivates Innovation definition
Creating new and better ways for the organization to be successful.
Strategic Mindset definition
Seeing ahead to future possibilities and translating them into breakthrough strategies.
Action Oriented definition
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Resourcefulness definition
Securing and deploying resources effectively and efficiently.
Directs Work definition
Providing direction, delegating, and removing obstacles to get work done.
Plans and Aligns definition
Planning and prioritizing work to meet commitments aligned with organizational goals.
Optimizes Work Processes definition
Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Ensures Accountability definition
Holding self and others accountable to meet commitments.
Drives Results definition
Consistently achieving results, even under tough circumstances.
Collaborates definition
Building partnerships and working collaboratively with others to meet shared objectives.
Manages Conflict definition
Handling conflict situations effectively, with a minimum of noise.
Interpersonal Savvy definition
Relating openly and comfortably with diverse groups of people.
Builds Networks definition
Effectively building formal and informal relationship networks inside and outside the organization.
Attracts Top Talent definition
Attracting and selecting the best talent to meet current and future business needs.
Develops Talent definition
Developing people to meet both their career goals and the organization’s goals.
Values Differences definition
Recognizing the value that different perspectives and cultures bring to an organization.
Builds Effective Teams definition
Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Communicates Effectively definition
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Drives Engagement definition
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Organizational Savvy definition
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Persuades definition
Using compelling arguments to gain the support and commitment of others.
Drives Vision and Purpose definition
Painting a compelling picture of the vision and strategy that motivates others to action.
Courage definition
Stepping up to address difficult issues, saying what needs to be said.
Instills Trust definition
Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Demonstrates Self-Awareness definition
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Self-Development definition
Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Manages Ambiguity definition
Operating effectively, even when things are not certain or the way forward is not clear.
Nimble Learning definition
Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Being Resilient definition
Rebounding from setbacks and adversity when facing difficult situations.
Situational Adaptability definition
Adapting approach and demeanor in real time to match the shifting demands of different situations.
