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WELL AP v2 Preconditions & Enhanced > Community (C01-C04) > Flashcards

Community (C01-C04) Flashcards

1
Q

What does the Community concept aim to do?

A

Support access to essential healthcare, build a culture of health that accommodates diverse population needs and establish an inclusive, engaged occupant community

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2
Q

What percept of US Companies report racial diversity as a priority?

A

55%

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3
Q

Women’s earnings are only ___ of men’s in the UK.

A

82%

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4
Q

What are ways a project can collect stakeholder input?

A 
\+ charrettes
\+ establish health-oriented goals early on
\+ utilize post-occupancy surveys
\+ supporting working caregivers
\+ emergency preparedness
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5
Q

What does health literacy refer to?

C01 Health and Well-being Promotion

A

A person’s cognitive and social ability to ACCESS, INTERPRET and UNDERSTAND basic health information, as well as the ABILITY to ACT on that understanding to MAINTAIN health.

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6
Q

Low health literacy is linked to lower use of preventive care (e.g., flu shots), poor management of chronic conditions (e.g., high blood pressure) and lower self-reported mental and physical health.

How much does low health literacy cost the US Economy each year?

C01

A

$70-240 billion/yr

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7
Q

What are ways to promote health literacy and increase positive health outcomes?

C01

A

multi-modal programming, educational. materials, and communications

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8
Q

For ALL spaces, provide a WELL feature guide as a physical or digital copy made widely available / on display to all occupants. In addition to this, what else is required?

A

quarterly communications (emails, modules, trainings) about health resources, programs, amenities, etc.

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9
Q

What topics should a stakeholder charrette address at a minimum for all spaces?

C02 Integrative Design

A

a. health and well-being goals
- occupant health and well-being needs
- project’s objectives for health promotion to meet stakeholder needs

b. environmental and sustainability goals

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10
Q

In addition to the stakeholder charrette, what a tour of the space will be made available to all stakeholders that communicate what?

C02 Integrative Design

A

how planned or existing building operations, maintenance, programs and policies will support adherence to WELL.

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11
Q

The project establishes a health-oriented mission that meets the following requirements:

C02

A

a. outlines the project’s OBJECTIVES for HEALTH PROMOTION
b. CONNECTS supporting and improving occupant health to the organizational objectives or mission statement
c. incorporate relevant project GOALS or strategies established in the STAKEHOLDER CHARRETTE
d. incorporates the 10 WELL CONCEPTS
e. Health-oriented MISSION is made AVAILABLE to all occupants

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12
Q

How many deaths are there from natural disasters? How many people are affected in the world?

C03 Emergency Preparedness

A

90,000 people die

160 million are affected

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13
Q

What percent of US small-business close after a natural disaster due to lack of comprehensive disaster preparedness and proper mitigation strategies?

C03

A

40-60%

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14
Q

Robust emergency preparedness and response measures can help to prepare for unforeseen events, minimize occupant confusion, improve coordination and safety during emergency situations, slow the spread of infectious disease and minimize ____.

A

secondary mortality

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15
Q

A risk assessment is undertaken to address at a minimum:

C03 Emergency Preparedness

A
  1. identify project assets
  2. establish an emergency pathway and needs for vulnerable occupants or groups
  3. evaluation potential impacts of relevant hazards and identify high-risk hazards
  4. determine emergency management planning priorities
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16
Q

List the types of hazards (at a minimum) to be discussed in an emergency management plan (and examples):

C03

A
  1. natural (flood, tornado etc.)
  2. fire
  3. health (medical emergency, infectious disease)
  4. tech (power loss, chemical spill, explosion)
  5. human-cased (civil unrest, active shooter etc.)
17
Q

What 3 requirements for an emergency management plan?

C03

A

Annual inventory of building emergency resources and operation capabilities
List of specialized personnel that includes roles and contact information of the emergency response team
Plan is reviewed and updated - accessible to all occupants

18
Q

Regular occupants are provided education and training on preparedness and response and should include the following on an annual basis:

C03

A

Communication about the emergency management plan annually, to new employees, and during an emergency event
Practice drills conducted annually for high risk hazards determined in the risk assessment and 2 years for all other hazards

19
Q

Psychometrically validated surveys and questions ensure that sensitive questions are framed appropriately and measure what they are intended to measure, and when combined with _______ questions can effectively capture high-quality data.

C04 Occupant Survey

A

Environmental satisfaction

20
Q

Employees who perceive that their employer acts on their feedback are ___ times more likely to stay with their company.

C04

A

four

21
Q

Name 3 survey options for a project to distribute to their occupants with ten or more eligible employees.

C04

A

Occupant indoor environmental quality (IEQ)
Building Evaluation Survey Use Studies (BUS)
Sustainable and Healthy Environments (SHE)
Space Performance Evaluation Questionnaire (SPEQ)
Leesman Index
Occupant Comfort and Wellness Survey
Comfortmeter
Healthy Building Index (HBI)
Occupant Wellness Survey

22
Q

How does a project administer surveys and report results?

C04

A

All employees are surveyed annually with regular reminders sent.
Survey protects all participant identifying data
Analysis of responses are conducted by survey professional

23
Q

List the topics that should be covered in a custom survey for Feature C04 Occupant Survey.

Appendix C1

A
  • General building and occupancy information (job title and time spent in building)
  • Indoor environmental quality of air, water, light, sound, and thermal comfort
  • Ergonomics, layout, and aesthetics
  • Maintenance and cleanliness
  • Amenities such as access to nature, views, and nourishment options
  • Satisfaction with policies effecting healthy human behaviors
  • Access to workplace wellness initiatives and offerings
  • Employee support policies
  • Productivity and engagement through measures of hours worked
  • Self rated health and well being
  • Standard sociodemographic information

WELL AP v2 Preconditions & Enhanced (16 decks)

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