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IT > Communication Services & Sharing Information > Flashcards

Communication Services & Sharing Information Flashcards

1
Q

What are the features of instant messaging?

A

Typed messages, symbols “Smileys”, video possible.

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2
Q

What are the advantages of instant messaging?

A

Conversations in real-time, quick to type reply, can be saved for future reference.

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3
Q

What are the disadvantages of instant messaging?

A

Have to be logged in at the same time, might not know who the other person is.

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4
Q

What are the features of chat rooms?

A

Typed messages, can use videos.

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5
Q

What are the advantages of chat rooms?

A

Usually moderated.

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6
Q

What are the disadvantages of chat rooms?

A

Might not know who other people are.

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7
Q

What are the features of text (SMS) message?

A

Typed messages symbols “Smileys” can send pictures.

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8
Q

What are the advantages of text (SMS) messages?

A

Don’t have to be online at the same time.

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9
Q

What are the disadvantages of text (SMS) message?

A

Sending pictures is slow and low quality may not know if message has arrived or been read.

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10
Q

What are the features of emails?

A

Typed message, attach files, software can include spam filters archives, spellcheck, address book etc.

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11
Q

What are the advantages of email?

A

Don’t have to be online at the same time. Messages can be filtered to stop unwanted emails, costs less than post, calls or faxes.

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12
Q

What are the disadvantages of emails?

A

Must have access to smartphone, computer, Internet & email address. Spam, can’t send large attachments, address has to be accurate.

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13
Q

What are the features of fax?

A

Sends image of document through telephone line.

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14
Q

What are the advantages of fax?

A

Cheaper then post, arrives quickly, more secure than email.

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15
Q

What are the disadvantages of fax?

A

Usually no colour. No moving images or attachments.

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16
Q

What are the features of videoconference?

A

Uses cameras, microphones, monitors, speakers over the Internet or network.

17
Q

What are the advantages of videoconference?

A

Meetings called at short notice, no need to travel. Cost of venue and travel spared. Keep in contact easily.

18
Q

What are the disadvantages of videoconference?

A

Initial cost can be high. Must be reliable Internet connection. Some people don’t like to be “on camera”. Lack of personal contact. Difficult to handover documents.

19
Q

List ways in which we communicate with others.

A

Instant messaging, text messages, email, fax, videoconferencing & blogs.

20
Q

Where are email sent from?

A

From senders outbox.

21
Q

How do recipients receive emails?

A

By inbox via email server or Internet.

IT (12 decks)

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