Communication Lecture

Question 1

Who is at more risk for suicide? and which gender is part of the growing group of suicide?

Answer 1

1. White males/ older adults (cognitive, mobility, loss issues)
2. Women

Question 2

What is the intimate personal space distance?

Answer 2

0 - 1.5 ft

Question 3

What is personal space?

Answer 3

1.5 - 4 ft.

Question 4

What is the social distance?

Answer 4

4 - 12 ft.

Question 5

What is public personal space distance?

Answer 5

12 ft +

Question 6

List therapeutic communication techniques

Answer 6

Listening
Broad openings
Restating
Clarification
Informing
Accepting
Purposeful questioning

Question 7

List NON-therapeutic techniques

Answer 7

Changing the subject inappropriately
Giving opinion or advice
Expressing unnecessary approval or disapproval
Offering false reassurance
Defensiveness
Stereotyping
Probing and challenging

Question 8

A pt with stage 4 cancer states I don’t believe that I have stage 4 cancer and that I might die. What stage of death and dying is he experiencing?

Answer 8

Denial

Question 9

What are the characteristics of the helping relationship?

Answer 9

Intellectual and emotional bond between nurse and patient
Respect patient and individual
Respects the patients confidentiality
Focus on the patients well being

Question 10

List the helping relationship steps (nurse patient relationship)

Answer 10

Pre-interaction
Introductory
Working phase
Termination

Question 11

What occurs during the pre-interaction phase of the helping relationship?

Answer 11

planning stage before the interview

This is where you prepare to meet your pt for the first time - getting their chart and information

Question 12

Which phase of the nursing relationship does caring and empathy increase?

Answer 12

The working phase

Question 13

What does the SOLER acronym stand for?

Answer 13

Sit squarely
Open posture
Leaning toward pt
Eye contact
Relax

Question 14

SOLER is a form of which type of communication?

Answer 14

non-verbal

Question 15

“Are you in pain?” is an example of which type of question?

Answer 15

close ended (yes or no)

Question 16

“Describe your pain” is an example of which type of question?

Answer 16

open ended

Question 17

What phase of the nursing process is interviewing primarily done?

Answer 17

Assessment

Question 18

Gossip, silent treatment, social exclusion are all examples of which type of disruptive behavior?

Answer 18

Incivility

Question 19

Define unconscious bias

Answer 19

social stereotypes about certain groups of people that individuals form outside their own conscious awareness (organizing social worlds by categorizing)

Question 20

When documenting in different facilities, pts in long term facilities must be assessed within ____ days of admission?

Answer 20

14

Question 21

What does the acronym SBAR mean?

Answer 21

situation background assessment recomendation

Question 22

SBAR is important when the pt is being

Answer 22

transported
moving the pt between facilities
report is being conducted when transferring

this is a pt safety issue

Question 23

If you chart a pt symptom, what also must be documented?

Answer 23

Intervention (problems go with solutions)

Question 24

An infant bonding with the parent, showing signs of comfort when held and responding to their parents voice is a sign of which stage of Erikson’s stage of devleopment?

Answer 24

Trust vs. mistrust

Question 25

When a toddler can eat, dress, perform hygiene and toileting as well as learning how to manage their stress and frustration; this occurs in which stage of development?

Answer 25

*Autonomy** vs. shame and doubt

Question 26

A pre-school child spilling milk when trying to pour it into a bowl, or breaking a picture frame when helping mom dust are signs of what stage?

Answer 26

Initiative vs guilt

Question 27

A child that loves to brag about their accomplishments and what they have learned is in which stage of development?

Answer 27

industry vs. inferiority (school age)

Question 28

When teens figure out who they are, who they will be, what they will be doing in the future, and where they will be going is achieved in which stage of development?

Answer 28

Identity vs. role confusion

Peer acceptance is crucial to the formation of identity

Question 29

A young adult revealing their inner self and their inner private feelings with another person is an achievement of which stage of development?

Answer 29

Intimacy vs. isolation

Isolation occurs when the young adult cannot achieve intimacy and they feel like a failure or they fear rejection

Question 30

A middle aged adult who has became accomplished in their career field and proud of their life experiences has accomplished which stage of development?

Answer 30

Generativity vs. stagnation

Question 31

A 65 y/o who has accepted and embraces the past, present, and future by coming to terms with good and bad events that have occurred in their life has achieved which stage of development?

Answer 31

Integrity vs despair

Integrity - accepting the good and bad that has happened in their life without resentment