Communication Lecture Flashcards
Who is at more risk for suicide? and which gender is part of the growing group of suicide?
- White males/ older adults (cognitive, mobility, loss issues)
- Women
What is the intimate personal space distance?
0 - 1.5 ft
What is personal space?
1.5 - 4 ft.
What is the social distance?
4 - 12 ft.
What is public personal space distance?
12 ft +
List therapeutic communication techniques
Listening
Broad openings
Restating
Clarification
Informing
Accepting
Purposeful questioning
List NON-therapeutic techniques
Changing the subject inappropriately
Giving opinion or advice
Expressing unnecessary approval or disapproval
Offering false reassurance
Defensiveness
Stereotyping
Probing and challenging
A pt with stage 4 cancer states I don’t believe that I have stage 4 cancer and that I might die. What stage of death and dying is he experiencing?
Denial
What are the characteristics of the helping relationship?
Intellectual and emotional bond between nurse and patient
Respect patient and individual
Respects the patients confidentiality
Focus on the patients well being
List the helping relationship steps (nurse patient relationship)
Pre-interaction
Introductory
Working phase
Termination
What occurs during the pre-interaction phase of the helping relationship?
planning stage before the interview
This is where you prepare to meet your pt for the first time - getting their chart and information
Which phase of the nursing relationship does caring and empathy increase?
The working phase
What does the SOLER acronym stand for?
Sit squarely
Open posture
Leaning toward pt
Eye contact
Relax
SOLER is a form of which type of communication?
non-verbal
“Are you in pain?” is an example of which type of question?
close ended (yes or no)
“Describe your pain” is an example of which type of question?
open ended
What phase of the nursing process is interviewing primarily done?
Assessment
Gossip, silent treatment, social exclusion are all examples of which type of disruptive behavior?
Incivility
Define unconscious bias
social stereotypes about certain groups of people that individuals form outside their own conscious awareness (organizing social worlds by categorizing)
When documenting in different facilities, pts in long term facilities must be assessed within ____ days of admission?
14
What does the acronym SBAR mean?
situation background assessment recomendation
SBAR is important when the pt is being
transported
moving the pt between facilities
report is being conducted when transferring
this is a pt safety issue
If you chart a pt symptom, what also must be documented?
Intervention (problems go with solutions)
An infant bonding with the parent, showing signs of comfort when held and responding to their parents voice is a sign of which stage of Erikson’s stage of devleopment?
Trust vs. mistrust
When a toddler can eat, dress, perform hygiene and toileting as well as learning how to manage their stress and frustration; this occurs in which stage of development?
*Autonomy** vs. shame and doubt
A pre-school child spilling milk when trying to pour it into a bowl, or breaking a picture frame when helping mom dust are signs of what stage?
Initiative vs guilt
A child that loves to brag about their accomplishments and what they have learned is in which stage of development?
industry vs. inferiority (school age)
When teens figure out who they are, who they will be, what they will be doing in the future, and where they will be going is achieved in which stage of development?
Identity vs. role confusion
Peer acceptance is crucial to the formation of identity
A young adult revealing their inner self and their inner private feelings with another person is an achievement of which stage of development?
Intimacy vs. isolation
Isolation occurs when the young adult cannot achieve intimacy and they feel like a failure or they fear rejection
A middle aged adult who has became accomplished in their career field and proud of their life experiences has accomplished which stage of development?
Generativity vs. stagnation
A 65 y/o who has accepted and embraces the past, present, and future by coming to terms with good and bad events that have occurred in their life has achieved which stage of development?
Integrity vs despair
Integrity - accepting the good and bad that has happened in their life without resentment
