Communication: KEY TERMS Ch 3

Question 1

perception (iakttagelseförmåga)

Answer 1

the process of making meaning from environment experiences

Question 2

selection

Answer 2

the process of paying attention to a certain stimulans

Question 3

organization

Answer 3

the process of categorizing information that has been selected for attention

Question 4

perceptual schema

Answer 4

a mental framework for organizing information

Question 5

interpretation (tolkning)

Answer 5

the process of assigning meaning to information that has been selected for attention and organized

Question 6

stereotype

Answer 6

a generalization about a group or category of people that is applied to individual members of that group

Question 7

primacy effect

Answer 7

the tendency to emphasize the first impression over later impressions when forming a perception (uppfattning)

Question 8

recency effect

Answer 8

the tendency to emphasize the most recent impression over earlier impressions when forming a perception (uppfattning)

Question 9

perceptual set

Answer 9

a person’s predisposition (benägenhet) to perceive only what he/she wants or expects to perceive (uppfatta)

Question 10

attribution (skrivning)

Answer 10

an explanation for an observed behavior

Question 11

self-serving bias

Answer 11

the tendency to attribute one’s successes to stable internal causes and one’s failures to unstable external causes

Question 12

fundamental attribution error

Answer 12

the tendency to attribute others’ behaviors to internal rather than external causes

Question 13

self-concept

Answer 13

the set of perceptions (uppfattningar) a person has about who he/she is; also known as identity

Question 14

identity

Answer 14

the set of perceptions (uppfattningar) a person has about who he/she is ; also known as self-concept

Question 15

Johari window

Answer 15

a visual representation of components of the self that are known or unknown to the self and to others

Question 16

self-fulfilling prophecy

Answer 16

an expectation that gives rise to behaviors that cause the expectation to come true

Question 17

self-esteem

Answer 17

one’s subjective evaluation of one’s value and with as a person

Question 18

image

Answer 18

the way one wishes to be seen or perceived by others

Question 19

image management

Answer 19

the process of projecting one’s desired public image

Question 20

life story

Answer 20

a way of presenting oneself to others that is based on one’s self-concept but is also influenced by other people

Question 21

face

Answer 21

a person’s desired public image

Question 22

facework

Answer 22

the behaviors people use to establish and maintain their desired public image with others

Question 23

face needs

Answer 23

important components of one’s desired public image

Question 24

fellowship face

Answer 24

the need to be liked and accepted by others

Question 25

autonomy face

Answer 25

the need to avoid being imposed on by others

Question 26

competency face

Answer 26

the need to be respected and viewed as competent and intelligent

Question 27

face-threatening act

Answer 27

any behavior that threatens one or more face needs