Communication Flashcards
1
Q
What are the 4 components of communication? (with %)
A
Body Laungauge (55%)
What’s Said (10%)
Tone of Voice (35%)
Listening (0%)
2
Q
Name 5 people you will communicate with in a prison environment
A
Education staff Medical staff Other Prison Officers Prisoners Visitors Chaplaincy staff Solicitors Family/ Friends
3
Q
Define Communication
A
A Two way Process, of passing information between 2 people
4
Q
Give an Example of cross cultural communication issues.
A
Language
Gestures meaning different things, e.g shaking your head shows agreement and listening in India
