Communication Flashcards
1
Q
What are the different ways to communicate in a veterinary practise?
A
Email
Apps
Post/mail
Social media
In person talking
Sign language
Body language
Facial expressions
Letters
Messaging
Notice board
Phone calls
Websites
2
Q
What can be some barriers to communication between client and veterinary staff?
A
Poor internet connection
Language barriers
People not comfortable talking
Illiteracy
Medical conditions such as learning difficulties and mental health issues