Communication.

Question 1

Definition of communication?

Answer 1

Interchange of message or information from one person to another, either verbally or non-verbally.

Question 2

Lily to Tom: Your food smells delicious.
Tom to Lily: Thanks
Tom’s mind: She wants to try a bite.

Answer 2

Sender -> Receiver

Message -> Interpretation of meaning-> Feedback

Question 3

What is communication described as?

Answer 3

An act of interchanging ideas, information or message from one person to another via words or signs. Both sides must understand.

Question 4

What is the 2 way activity of communication?

Answer 4

Sender -> Encoding -> Message -> Channel ->

Receiver -> Decoding -> Feedback

Question 5

What are some common barriers of effective communication?

Answer 5

1. Jargon
2. Lack of intention and interest
3. Differences in perception and viewpoint
4. Language differences
5. Cultural differences

Question 6

List 3 types of communication and examples.

Answer 6

Verbal : Face to face, Telephone, Radio

Non-verbal : Body language, Gestures, Etiquette

Written : Books, Letters, E-mails, Magazine

Question 7

What is verbal communication?

Answer 7

Communication to express our view, information and ideas in the form of sounds and words.

Question 8

What is Non-verbal communication?

Answer 8

Communication to express our feelings and ideas in the form of messages or signals.

Question 9

What is Written communication?

Answer 9

Communication to express our feelings and ideas through written signs or symbols.