Communicate Kindly Flashcards
What is communicating kindly and a brief summary of how you would talk to others?
Caring for other people is not only giving things but also communicating honestly and respectfully. 1 telling others when you feel strongly about something. 2 listening to how they feel too. 3 There are always ways to talk about difficult things without hurting others.
In detail what are the seven steps in communicating kindly?
1 don’t talk about the problem while you are still angry about it. Wait a while and discuss it when you have calmed down.
2 Tell the person how her behavior made you feel.
3 Try to make sure that your voice is and body language is calm. Look her in the eye. Don’t shout , swear or exaggerate.
4 Don’t interrupt her answer. If she says sorry accept the apology.
5 If she complains about your own behavior listen. It’s possible you both have a reason to be upset.
6 Don’t lose your temper if she doesn’t seem to understand you. If you have expressed yourself clearly she will understand even if she doesn’t admit it straight away.
7 If you can use humor to relax the conversation.
