COM110 Lesson 11 Key Terms Flashcards
The value you place on yourself.
Self-esteem
The ability to control the behavior of another person.
Power
Willingness to speak out for your rights but with respect to others.
Assertive communication
Often perceived as signs of powerlessness.
Tag questions, disqualifiers, and hesitations
An unwillingness to speak out for your rights.
Non-assertive communication
A relatively even distribution of power among members.
Low-power-distance
Tactics that influence people to do what you want them to do
Compliance-gaining strategies
Power held by virtue of your position or role.
Legitimate power
A compliance-gaining strategy in which you put another person into the role of the bad person.
Negative altercasting
Stating your feelings, describing the behavior you object to, and staking a response both will find acceptable.
Cooperative management strategy for power plays
The ability to adjust communication strategies and skills on the basis of the unique situation.
Flexibility
Unsolicited and unwanted verbal or nonverbal sexual messages.
Sexual harassment
