Clinical Governance Flashcards

1
Q

what is clinical governance? 3 reasons

A

system through which NHS organisations are accountable for:

  • continuously improving quality of services
  • creating an environment in which clinical excellence will flourish
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2
Q

6 pillars of clinical governance +1

A

-clinical effectiveness
-research and development
-openness
-risk management
-education and training
-clinical audit
using information and IT

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3
Q

4 aspects used by WHO

A
  • professional performance (technical quality)
  • resource use (eg money, efficiency)
  • risk management (risk of injury or illness)
  • pt satisfaction
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4
Q

3 aims of clinical governance

A

-consolidate
-codify
-universalise
policies and approaches to create organisation in which final accountability rests with a body or individual

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5
Q

what paper defined these aims of clinical governance

A

NHS White Paper 1999

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6
Q

example of why clinical governance has been put in place

A

TAMOXIFEN: drug used for some breast cancers. only available in some counties
–>clinical governance unified standards

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7
Q

3 objectives that need to be met by governments to provide good clinical governance

A
  • improve continually the overall standards
  • reduce unacceptable variations
  • ensure best resources so patients receive greatest benefits
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8
Q

3 things care provided should be

A
  • appropriate to peoples needs
  • effective - drawing on on best available clinical evidence
  • efficient- economic, maximises health gain for population
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9
Q

what 3 things is development of National Guidance based on?

A
  • reliable evidence of clinical cost effectiveness
  • experience of health professionals and managers
  • values and wishes of patients
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10
Q

why are there problems with NHS research and development strategy?

A

evidence is rapidly expanding. have to decide between contradictory evidence and lack of evidence
–>blame could often be placed with clinician

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11
Q

what company is meant to solve NHS Research and development issues and how? 6

A

National Institute for Clinical Evidence (NICE):

  • identify new and existing health interventions
  • collect evidence
  • advise on best practice
  • appraise new health interventions
  • disseminate
  • implement
  • monitor
  • how they are implemented
  • how the
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12
Q

how strict are NICE guidelines? explain, eg

A

they are only GUIDELINES –> can go outside them. eg guidance is not to extract mesio-angled wisdom teeth unless proof of infection or caries, but waiting for this proof destroys the 2nd molar

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13
Q

purpose of national service frameworks

A

set out what patients can expect from NHS, eg waiting time limits for cancer treatments, centralisation of rare procedures eg cleft palate to ensure high standard

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14
Q

what does clinical governance encourage in a working environment

A
  • open and participative –> no blame on individuals
  • ideas and good practice are shared
  • education and research are valued
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15
Q

why does clinical governance encourage these things in working environments?

A

5:

  • modernise and strengthen professional self-regulation
  • build on principle of performance review
  • strengthen existing systems of quality control
  • use evidence based practice
  • learn lessons of poor performance (assess and minimise risk of untoward events, investigate problems as they arise)
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16
Q

3 ways to ensure delivery of high quality healthcare

A
  • clinical governance
  • professional self-regulation
  • lifelong learning
17
Q

explain how lifelong learning works for dentists

A

Continued Professional Development CPD:
assurance that treatment is up to date, effective, good level clinical skills
GDC monitor both verified and unverified CPD hours

18
Q

5 elements of professional self-regulation

A
  • legitimate public health expectations (NHS regulations)
  • realities of service delivery (eg complaints procedures)
  • professional regulatory bodies (GDC)
  • conduct and scrutiny (alcohol and drug problems)
  • whistle blowing (informing GDC of unprofessionalism of colleagues)
19
Q

how do we monitor quality standards?

A
  • Care Quality Commission CQC statutory body(formerly healthcare commission, commission for health improvement).
  • provides national framework for assessing performance/checks its implemented
  • undertakes annual national survey of patient and user experience
  • visits all trusts and PCTs
  • checks NICE guidelines are implemented
  • endorses external clinical audits
  • independent review of local action
20
Q

what can the CQC do when standards arent being met? 3

A
  • issue fines/ warnings
  • stop admissions in to a care service
  • suspend/cancel a care services registration
21
Q

4 ways CQC involvement can be triggered

A
  • alarm bells at local levels
  • PCTs and PCGs invite CQC when local action has failed
  • referring individual clinicians to professional organisations
  • external incident review
22
Q

6 areas looked at in National Framework for Assessing Performance

A

value for money and quality in:

  • health improvement
  • fair access to services
  • effective delivery of healthcare
  • efficiency
  • patient and carer experience
  • health outcomes of NHS care
23
Q

uses of National Framework for Assessing Performance’s published clinical information

A
  • allows hospitals and public to compare performance
  • identification of valid quality indicators
  • impacts on delivery of clinical procedures at GDP level
24
Q

what feedback is included in National Survey of Patient and User experience? 4

A
  • NHS complaint procedures
  • Community Health Council
  • Patient Surveys
  • Review of Regional Office action to local issues