Client practitioner interactions

Question 1

Why is communication important in rehabilitation adherence?

Answer 1

It is one of the most influential factors in adherence to a rehabilitation plan.

Question 2

What are the five communication channels?

Answer 2

Verbal cognitive level, body sensation, emotions, sensory communication, body movement.

Question 3

What percentage of communication is based on body language?

Answer 3

55% of communication is based on body language.

Question 4

What are the characteristics of verbal communication?

Answer 4

Clear beginning and ending, typically in a single mode (spoken or written), under direct control, suited to conveying ideas, thoughts, and specific information.

Question 5

What is the difference between open and closed questioning in verbal communication?

Answer 5

Open questions explore the person’s situation and foster relationships; closed questions focus on specific information and have limited content.

Question 6

What are the three groups of non-verbal communication?

Answer 6

Kinesics, proxemics, paralanguage.

Question 7

What does kinesics include?

Answer 7

Physical appearance, posture, gestures, touching, eye contact, and facial expressions.

Question 8

What does proxemics involve?

Answer 8

Aspects of personal distance and the environment (e.g., how far two people stand from one another).

Question 9

What does paralanguage refer to?

Answer 9

Vocal characteristics such as tone of voice, speed, and volume of speech.

Question 10

What is the primary function of the client-practitioner relationship?

Answer 10

To create a climate of trust and emotional bond, allowing clear agreement on treatment goals and tasks.

Question 11

What outcomes are associated with caring and collaborative client-practitioner relationships?

Answer 11

Positive psychological and physical treatment outcomes.

Question 12

How does the traditional medical model view the client-practitioner relationship?

Answer 12

The client assumes a ‘sick role’ while the practitioner identifies a problem and prescribes a solution.

Question 13

What is the contemporary viewpoint of client-practitioner relationships?

Answer 13

Practitioners and clients work as partners, designing interventions that consider the problem within the patient’s life context.

Question 14

What is the criticism of the medical model in sports injury recovery?

Answer 14

It focuses on biological/physiological aspects and neglects the psychological and emotional aspects.

Question 15

What is the disease-illness model?

Answer 15

Disease refers to biomedical/pathological aspects, while illness is the patient’s subjective experience of the condition.

Question 16

What does the disease-illness model encourage?

Answer 16

Healthcare professionals consider both disease and illness, integrating the patient and doctor’s agendas for holistic care.

Question 17

What are the two types of communication identified in the physiotherapy communication model?

Answer 17

Giving direction and advice; building a helping relationship.

Question 18

What are the three types of statements used to build a helping relationship?

Answer 18

Empathizing statements, constructive feedback, counseling statements.

Question 19

What is the focus of the process model for client-practitioner collaboration?

Answer 19

Problem-solving, therapeutic relationships, and negotiation to align goals and treatment regimens.

Question 20

What are barriers in the process model for client-practitioner collaboration?

Answer 20

Identifying and developing alternative methods to overcome them, modifying subgoals and treatment plans.

Question 21

What are the key purposes of verbal communication?

Answer 21

Conveying ideas, thoughts, instructions, and specific information.

Question 22

What are the differences between verbal and non-verbal communication?

Answer 22

Verbal communication is typically spoken or written and under direct control, while non-verbal communication includes kinesics, proxemics, and paralanguage.

Question 23

What are examples of kinesics in non-verbal communication?

Answer 23

Physical appearance, posture, gestures, touching, eye contact, and facial expressions.

Question 24

What does the traditional client-practitioner viewpoint assume about the client’s role?

Answer 24

The client assumes a ‘sick role’ and is a non-active participant in the treatment process.

Question 25

How does the contemporary viewpoint redefine the client’s role?

Answer 25

The client is an active agent in designing interventions, considering their life context and goals.

Question 26

What are the criticisms of the psychological consultation model?

Answer 26

Practitioners may appear absent, indifferent, or disengaged, leading to poor communication and outcomes.

Question 27

What are examples of empathizing statements in physiotherapy communication?

Answer 27

Showing concern, understanding the client’s point of view, and accepting their feelings.

Question 28

What does constructive feedback in physiotherapy involve?

Answer 28

Praising or providing helpful feedback on performance and rehabilitation progress.

Question 29

What is the integration goal of the disease-illness model?

Answer 29

To create a management plan that satisfies the patient’s ideas, concerns, and expectations while adhering to clinical best practices.

Question 30

How does the disease-illness model benefit patient care?

Answer 30

It encourages a balance between addressing biological conditions and the patient’s subjective experience of illness.

Question 31

What barriers might affect treatment in the process model of collaboration?

Answer 31

Barriers include physical limitations, psychological resistance, or logistical challenges that require alternative methods to overcome.

Question 32

How does mutual inquiry enhance therapeutic relationships?

Answer 32

By understanding the patient’s beliefs, attitudes, and valued activities, fostering collaboration in treatment design.

Question 33

What is negotiation in the context of client-practitioner collaboration?

Answer 33

Agreement on treatment goals, subgoals, and regimens aligned with the patient’s valued activities and needs.