Client Care - Level 1

Question 1

What do you mean by RICS standards

Answer 1

The values that uphold the RICS and its member such as the Five rules of conduct..

1. Members and firms must be honest, act with integrity and comply with their personal obligations, including obligations to the RICS.
2. Members and firms must maintain their professional competency and ensure that services are provided by competent individuals who have the necessary expertise.
3. Members and firms must provide good quality and diligent service.
4. Members and firms must treat others with respect and encourage diversity and inclusion.
5. Members and firms must act in the public interest, take responsibility for their actions and act to prevent and maintain public confidence in their profession.