class 7: teams and shit Flashcards
what are the skills the most in demand
collaboration and teamwork
communication skills
problem-solving skills
interpersonal and relationships building skills
why make teams?
better decisions
faster response
increased productivity
greater buy-in
less resistance to change
improved employee morale
reduced risks
collaborating with virtual teams (or global teams)
teams may be local or global
expect to work with homies in other places in the world
benefit from shared view and skills
must accomplish shared tasks without face to face contact
four phases of team developping
forming
storming
norming
performing
storming in team phases
identify problem
collect and share info
establish decision criteria
prioritize goal
normin in team phases
discuss alternatives
evaluate outcomes
apply criteria
Prioritize alternatives
performing in team phases
select alternative
analyze effects
implement plan
manage project
what is groupthink
members are overly eager to agree
faulty decision making
“lets just get this over with”
how to avoid groups think
team diversity
open discussion
evaluating many alternatives
considering how decisions are implemented
planning for contingencies
what are the best ways to reach group decisions (in order)
- consensus (strong team commitment)
- averaging (negotiating to find compromise)
- Majority
- Minority (when most members aren’t there)
- Authority rule with discussion
successful teams
stay small (4 perfect)
agree on purpose and procedures
confront and solve conflicts
communicate effectively
collaborate
accept responsibilities
share leadership
achieve more than an individual could ever achieve
how to make face to face meetings effective
decide when meeting is necessary
select appropriate participants
use digital calendars
distribute advance info like agenda
limit attendance to those that are required depending on purpose
manage meeting
move meeting along
participate in gyu way
conclude and follow-up
how to limit attendance to those that are required depending on purpose?
intensive problem solving: 5 members or fewer
problem identification: 10 members of fewer
info reviews and presentations: 30 or fewer
motivational and virtual: unlimited
what are the six steps to deal with conflict
- listen to ensure you understand problem
- understand other’s position
- show concern for relationship
- look for areas of mutual agreement
- invent new problem-solving options
- reach fair agreement, choose best option
virtual meetings
connect participants using variety of technology
exchange ideas, brainstorm, n¡build consensus, and build relationships
train employees, make sales presentations, coordinate team activities, and talk to customers
why is it important to rotate meeting times
to be fair to dispersed members
what to do before meeting
meeting necessary?
only key participants
prepare agenda, topics, times and names
calendar program
select appropriate technology and train participants on tech
log in 15 min early
what to do during the meeting
start on time
begin with preview of agenda
secretary to take minutes and recorder to track ideas
encourage participation
deal with conflict openly
summarize and reach for agreements
encourage the tagging of cell phones
ending the meeting
summarize decisions, tasks and deadlines
end on time
distribute minutes between 1-2 days
remind team members of assignments
thank homies for participation
what are the three main components of a presentation
Content
Design
Delivery
how to find purpose of presentation (Almost like all the same different purposes)
analyze audience
anticipate reaction and adjust to its needs
decide what audience should believe, remember and do
how will topic appeal audience?
how can I relate to their needs
how to ensure that they remember main points
how to interest and uninterested audience with organization of a presentation?
they have short attention spans
don’t include more than three points
avoid pro/con patterns that are long to audience
Connecting with Audience by organizing content
gyu organization and intentional repetition are key for audience retention
use three step plan
three step plan for retention
- tell them what you’re going to tell them
- tell them
- tell them what you have told them
capturing attention in the intro
start with story, gyu facts, question, or quotation
establish credibility by showing your position, expertise and qualifications
preview main points
organizing body of presentation
only two to four main points
arrange points logically (chronologically, importance or comparison and contrast)
have extra material ready to share if needed but in the end
concluding the presentation
summarize main points
specific and noteworthy take away
use anecdote, inspiring quote, or statement that ties the opener and offers new insight
why is it important to have gyu visuals in presentations or in when we want to sell anything
we acquire 85% of all knowledge visually
increase audience interest
emphasize main points
improve comprehension and retention
how to design effective slides
no more than six bullets per slide and six words per bullet
use short phrases rather than sentences
easy to read font
consistent spacing, capitalization, and punctuation
how to deliver a presentation
rehearse like a beast
dress professionally
show enthusiasm
punctuate words
conversational tone
move naturally
maintain eye contact
vary facial expression
after presentation what to do
distribute hand outs if you have any
encourage questions but keep control
reinforce main points
end with summary and appreciation
how to be successful
know how to work in teams,
solve complex problems
be willing to learn
what is positive team behavior
Establish rules and abide by them
Analyze tasks and define problems
Contribute ideas
Show interest and listen actively
Encourage silent members to participate
Encourage a supportive climate with praise
and agreement
Synthesize points of agreement
negative team baehavior
Blocks others’ ideas
Insults, criticizes, and aggresses against others
Wastes the group’s time
Makes inappropriate comments
Fails to stay on task
Withdraws and doesn’t participate
Collaboration on team-written documents is
necessary for projects that
Are big
Have short deadlines
Require the expertise or consensus of many
people
what are the three steps of team writing
prewrtiting
drafting
revising
prewrititng in team writing
determine purpose
audience
content
organization
drafting in tham writing
members work separately to collect info and compose draft
revising in team writing
team members work together to synthesize and edit
a few individuals choose final format and proofreading
how to interest and uninterested audience with the delivery style of a presentation?
be dynamic and entertaining
move around
use gestures
how to interest and uninterested audience with the supprting material of a presentation?
use humor if you can , gyu visuals and gyu stats
what to avoid in a presentation for an uninterested audience
avoid darkening the room
standing motionless
passing out handouts
using boring visuals
making audience participate
what are the two keys to audience comprehension and retention
Good organization and intentional repetition
