Class 7

Question 1

What is a knowledge management system (KM)?

Answer 1

System that enables organizations to create, share, and apply knowledge to achieve their objectives

Question 2

Definition: Explicit Knowledge

Answer 2

Can be documented easily, stored and codified by an organization

Question 3

Definition: Tacit Knowledge

Answer 3

Knowledge based on personal experience and intuition. Hard to document.

Question 4

What is the goal of a knowledge management system?

Answer 4

Turn tacit knowledge into explicit knowledge

Question 5

What is an expert system?

Answer 5

System designed to be used by operational level employees to make executive level decisions. Usually uses an “IF… THEN” rules or inference engines to match facts and rules

Question 6

What kind of activities are support by an ER

Answer 6

Medical diag, machine config, finance planning, software app assistance

Question 7

What mimics the mind of an expert?

Answer 7

Inference engine

Question 8

What is an explanation facility?

Answer 8

explains how conclusions are derived by an expert system

Question 9

What is a knowledge engineer?

Answer 9

a person who has training or experience in the design, implementation and maintenance of an expert system