Class 3 - Part 2

Question 1

What types of data sources provide inputs to an MIS?

Answer 1

• Internal Data Sources
• External Data Sources
• Data warehouses and data marts

Internal sources include TPS and ERP systems, while external sources include customers, suppliers, competitors, and stockholders.

Question 2

What is a key-indicator report?

Answer 2

Summarizes previous day’s critical activities, typically available at the beginning of each workday

Also known as performance indicators or key performance indicators (KPIs).

Question 3

What are drill-down reports used for?

Answer 3

Provide increasingly detailed data about a situation

Analysts can view data at different levels, from company-wide sales to individual sales representatives.

Question 4

Fill in the blank: Tactical information systems do not support the execution of operational tasks but help the manager _______.

Answer 4

control operations

Question 5

What are the four supported activities of an MIS?

Answer 5

• Scheduled Reporting
• Key Indicator Reporting
• Exception Reporting
• Ad Hoc Reporting

Each type of reporting serves a specific purpose for managerial decision-making.

Question 6

What is the primary difference between Operational Systems and Tactical/Managerial Information Systems?

Answer 6

Operational systems capture detailed transaction data, while Tactical systems summarize and analyze data for managerial insights

Tactical systems provide aggregated data suitable for middle managers.

Question 7

How does the information produced by operational systems differ from that produced by tactical systems?

Answer 7

• Operational data is more detailed
• Tactical data is aggregated/summarized
• Operational data compares more frequently (hourly/daily)
• Tactical data compares less frequently (monthly/quarterly)

Operational systems provide structured data, while tactical systems produce semi-structured data.