Christmas Test Flashcards
Advantages of delegation
Shares workload
Motivates staff
Utilises employees’ skills and abilities
Management
Ability to achieve results through others
Managers
Individuals who hold positions of authority when making decisions concerning the allocation of resources
Role of a trade union
Negotiate for better pay
Negotiate for better working conditions
Protect members from unfair dismissals
Negotiate conditions in case of redundancy
Negotiate with management if a dispute arises
Entrepreneurial abilities
Flexible Realistic Energetic Decisive Realistic Innovative Confident
Entrepreneurial skills
Time management People Networking Stress management Planning Problem solving
Management skills
Leadership
Motivation
Communication
Management activities
Planning
Organising
Controlling
Steps in an unfair dismissals
Inform employee Advice and support on how to improve Formal verbal warning First written warning Second written warning, demote, suspend without pay Serious misconduct, dismiss immediately KFC - €31 000
Negotiation
Getting all sides in a dispute to explain the situation
Understand their differences
Coming up with a solution
Employment Equality Act
The law that states it is illegal to discriminate against the basis of 9 grounds
Trade unions
Organisations that represent the interests of employees in a business on issues concerning pay or conditions of employment
Delegation
Superiors giving subordinates the responsibility and authority to carry out certain tasks
Producers
The businesses that make products to sell to customers
Suppliers
The businesses that supply the raw materials needed by the producer
