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Business > Chapter 3 > Flashcards

Chapter 3 Flashcards

1
Q

Industrial Relations

A

The relationship between employers and employees in a business

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2
Q

Positive Industrial Relations

A
  • Good morale -staff are happy to be at work
  • Lower turnover and absenteeism
  • Good public image
  • Atmosphere of openness and honest communication
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3
Q

Negative Induatrial Relations

A
  • Low morale - poor atmosphere
  • Affects profitability - Workers leave jobs
  • Public image will be affected
  • Lack of trust and hostile atmosphere between staff and management
  • Workers take Industrial Action (strike)
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4
Q

How to have good positive IR

A
  • Good wages and good conditions of employment
  • Open communication between employers and employees
  • Keeping promises and building up trust between employers and employees
  • Treat staff fairly without discrimination
  • Clear grievance procedure
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5
Q

Grievance Procedures

A

The rules agreed between management and employees when raising workplace issues

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6
Q

Trade Unions

A

Organizations that represent the interests of a group of workers by speaking and negotiating on their behalf with employers
• Type of interest group
• Simplifies negotiates for employers (they deal with a group of workers)
• Promotes wave stability

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7
Q

Shop Steward

A
  • Negotiate on behalf of union members who are in dispute with an employer
  • Keep members of the union in the workplace informed on union matters
  • Ensure employees keep their side of any agreement
  • Collect union subscriptions
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8
Q

Types of Claims

A

Cost of Living Claim: If inflation increases, workers demand pay rise
Comparability Claim: If workers doing similar work in a different company get a higher pay
Relativity Claim: If one group of workers believe they are more skilled than another group

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9
Q

Benefits of Trade Unions (Employees)

A
  • Try to improve wages and working conditions of members
  • Protect members from unfair dismissals
  • Negotiates conditions in case of redundancy
  • Workers are united
  • Trade union know employment law and have researchers
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10
Q

Individual pay bargaining

A

Employer negotiates individually without employee

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11
Q

Evaluate Industrial Relations Act 1990

Advantages

A
  • Legal right to protest agony any employer who will not give into their legitimate demands
  • Protest against businesses that try to frustrate their strike
  • Put pressure on employer to meet demands
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12
Q

Evaluate Industrial Relations Act 1990

Diadvantages

A
  • Irish employers cannot be bullied into striking against their will
  • All ballots to strike are secret
  • Workers are immune from arrest and prosecution and being sued, provided they hold a secret ballot and give employer’s one week notice
  • No fear of retribution
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13
Q

Types of industrial action

A

Token stoppage - stop work for a period of time
Work to rule - basic work and nothing more
Strike
Go slow - minimum amount of work without jeopardizing pay
Overtime bans

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14
Q

Workplace Relations Commission

A

Independent statutory body
• Promotes good Industrial Relations practices
• Promotes compliance with employment law
• Provides practical help in resolving industrial disputes
• Power to Enter business premises and obtain necessary information

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15
Q

Role of WRC

A
  • Provides information to employees and employers
  • Answer questions on industrial relation matters
  • Offers guidance to firms in drawing up codes of practice
  • Conciliation - negotiating (conciliation referral form)
  • Arbitration - investigates disputes
  • Resolves employment grievance of individuals
  • Workplace Relations Complaint Form
  • Can prosecute employers breaking the law
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16
Q

Steps in Unfair Dismissals Act 1977-2007

A 
Inform employee
Advice and support on how to improve
Formal verbal warning
First written warning
Second written warning, demote, suspend without pay
Serious misconduct, dismiss immediately 
KFC - €31 000
17
Q

Reasons for Dismissals

A 
Incompetence to do work
Unacceptable conduct 
Unqualified 
Redundancy 
Employer has followed proper procedures to dismiss employee
18
Q

Types of unfair dismissals

A

Employer did not follow proper procedures
The employer doesn’t have proof of reason for dismissal
Constructive dismissal
Personal reasons like religion and age

19
Q

Redress for unfair dismissal

A

Reinstatement - full pay
Re-engagement - no financial compensation
Compensation

20
Q

Employment Equality Act 1998-2004

A

Illegal to discriminate against someone on the basis of 9 grounds
• The treatment of one person in a less favorable way than another in comparable situations

21
Q

9 Grounds

Employment Equality Act 1998-2004

A
  1. Gender
  2. Martial status
  3. Family status
  4. Age
  5. Disability
  6. Race
  7. Sexual orientation
  8. Religious beliefs
  9. Being a traveler
22
Q

Harassement

A

Any behavior which is unwelcome and offensive no matter what form it takes

23
Q

Equal pay

A

All employment contracts must have an equal pay clause

All employees are entitled to equal pay for like work

24
Q

Non- Legislative

A

Talk with employer

Seek help - contact union or WRC

25
Q

Evaluation of Employment Equality Act 1998 - 2004

A
  • Ensures people cannot be treated badly
  • Prevent discrimination that have been recorded in history
  • Attempts to right the wrongs done to victims
  • Director of the Equality Tribunal must be obeyed

Business (18 decks)

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