ChPter 15 Flashcards
The transmission of information and meaning from one party to another through symbols is called blank
Communication
It is advisable to adjust your word choice when writing or speaking basing it on
What mood you’re in
Which of the following statements accurately describes two way communication
The receiver must provide feedback in the sender must be receptive to feedback
And which stage of the communication process can errors occur
The encoding, transmission, and decoding stages
In communication theory, perception is the process of
Receiving an interpreting information
Which of the following statements about workplace communication is true
Face-to-face groups result in higher quality decision making
How can A persuasive speaker demonstrate authenticity
By being open with the audience
During Jim’s performance review, his manager listened to his goals for his career and then repeated them back to him what communication skill did the manager use
Reflection??????
Effective coaching requires
Honesty, calmness, and supportiveness,
Social network of informal communications is called the blank
Grapevine
In a boundaryless organization
Barriers to communication or turned into permible membranes
Noise in communication is
Anything that interferes with and blocks perfect understanding
A process in which information flows from sender to receiver with no feedback loop is referred to as
One way communication
And organizational communication, coaching refers to the dialogue with the goal of
Helping someone to be more affective and achieve his or her full potential on the job
